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themortgagelibrary.co.uk Reviews

5.0 Rating 435 Reviews
100 %
of reviewers recommend themortgagelibrary.co.uk
Anonymous
Anonymous  // 01/01/2019
The mortgage library were amazing from start to finish. Always knew what was going on and they were very helpful with any questions we had. Thankyou very much Mollie and Harry Thanks Brad Davies
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Posted 3 years ago
They were wonderful right from day one to completing the process. Mollie is a star. Keep up the good work. Kind regards Michael O'Brien
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Posted 3 years ago
Absolutely brilliant service, my full mortgage application went in on Monday and I had an offer by the Friday. Can’t believe how quickly this was completed.
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Posted 3 years ago
Amazingly friendly and knowledgeable. I would highly recommend!
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Posted 3 years ago
Excellent quick service
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Posted 3 years ago
Georgie Harris and the rest of the team at The Mortgage Library were fantastic. They provided us with clear, fast, and efficient service, getting us a mortgage offer that we were satisfied with extremely quickly. I would not hesitate to use them again and will definitely be recommending them.
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Posted 3 years ago
The mortgage Library has been excellent in what they do, especially Mollie! She has been top of everything and was dealing with my mortgage application very quick and easily.
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Posted 3 years ago
Quick, friendly and professional
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Posted 3 years ago
Customer care deluxe! I was lucky enough for Georgie Harris to be assigned as my advisor! From my very first call I was well taken care of. As a first time buyer I felt at ease and able to ask all the questions I had, not only linked to the mortgage but the overall process of buying. I was never pressurised and I was always given time to consider my decisions. Georgie was always attentive and kept me in the loop and guided me every step of the way either via phone calls or email. I will definitely be raving to all my friends and when it come time to re-mortgage I know I will be returning to The Mortgage Library for a stellar experience and excellent service!
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Posted 3 years ago
I cannot recommend The Mortgage Library enough. The communication has been excellent from start to finish, Maria found us an excellent mortgage and the application was approved without any delays. I have always been sceptical about using mortgage brokers but would use them again without any hesitation. Thanks Maria and team!
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Posted 3 years ago
Mollie was incredibly helpful and made the process significantly easier and a lot less stressful. As first time buyers, we didn't fully understand the process, but Mollie helped to explain the various stages and the associated costs, while also helping us to understand our buying options. This was an excellent service that's worth every penny.
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Posted 3 years ago
The Mortgage Library were recommended by our estate agent and it was a great recommendation indeed. We were kindly assisted and well informed throughout what can be initially seen as a daunting process; they are very proactive and always checked in to see how we were doing. The staff are very friendly, knowledgeable, and accessible; no matter how big or small our enquiries, they gave them all great attention to ensure we felt confident with our first purchasing experience. We are very grateful for it, and we wish to personally thank Mollie for seeing us all the way from beginning to the very end of the process. Solid gold service has seen us turn out to be undoubtedly happy customers!
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Posted 3 years ago
Very informative and efficient, help us thoroughly throughout the process of buying our first home.
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Posted 3 years ago
What can I say: I am happy with choosing a mortgage library, like there is nothing to complain what is not so often:D Cooperation was easy, everything went smoothly.
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Posted 3 years ago
The mortgage library have been brilliant. They have been really helpful and communication has been great. Thank you!
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Posted 3 years ago
As a first-time buyer, it really helped to have someone guide me through the process. Mollie has been fantastic - clear advice, responsive, helpful and supportive. I would recommend.
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Posted 3 years ago
Good experience
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Posted 3 years ago
Very responsive and great communication. We had some obstacles with the lender (not with the mortgage library) and they took a very pragmatic and worked hard to resolve the issues! Friendly and accessible which is everything you want to put you at ease!
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Posted 3 years ago
Mike was great! I had w few issues getting my Mortgage initially but Mike was fantastic and communicated the whole time! My mortgage offer was much better than highstreet options and if it wasn’t for Mike I doubt I would be where I am with my purchase now! Thank you Mike!
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Posted 3 years ago
Incredibly happy with The Mortgage Library! Mike sourced me the best deal for my situation, from a array of options - and Kelly handled the application quickly so I could purchase the house I was desperately after! Thank you guys!
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Posted 3 years ago
themortgagelibrary.co.uk is rated 5.0 based on 435 reviews