THEHOTTUBWAREHOUSE.CO.UK Reviews

Name: THEHOTTUBWAREHOUSE.CO.UK
Rating: 4.81

4.8 Rating 313 Reviews

96 %

of reviewers recommend THEHOTTUBWAREHOUSE.CO.UK

Company Reviews

Metrics

Info

4.8

Based on 313 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0191 258 2220

Email:

mail@thehottubwarehouse.co.uk

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THEHOTTUBWAREHOUSE.CO.UK 5 star review on 1st July 2024

Richard Robinson

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 13th April 2024

Gavin & Gillian Mallaby

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 27th March 2024

Mark Winter

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are so pleased that after two years of being granted her hot tub wish from Make a Wish Foundation and the Hot Tub Warehouse, that it has finally happened. Delilah is cognitively and physically impaired, so life can be a real struggle for her and us as a family. Recently we were granted her wish, you see she loves water so we thought a hot tub would be appropriate for her. Delilah really loves the hot tub and splashing about is her favourite. She is non-verbal but I’m sure the photographs will show you how much joy that you have given her by granting her wish. Thank you so much for this wonderful gift which we have been blown away by how lovely it is. Delilah is so thrilled!”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 2nd March 2020

Helpful Report

“Great customer service, always happy to help and the installation went smoothly. Can’t ask for more. Thanks Hot tub warehouse 👍🏼”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 28th February 2020

Helpful Report

“The warehouse staff were helpful in answering our questions and queries, meaning we could make an informed choice about which spa was right for us. Very fast delivery and very helpful when we needed to change the delivery date. The guys who delivered and installed the hot tub were great and demonstrated how everything worked and made sure we were completely happy with the set up before they left. We have had our hot tub for 2 months now and find it easy to maintain. So glad we decided to purchase one. What a luxury!”

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“Fantastic service Prompt delivery Great sized hot tub and features Always available for customer questions, quick call backs Highly recommend”

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“Great service by all staff , quick and efficient delivery and installation !”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 20th February 2020

Helpful Report

“Friendly knowledgeable service trouble free transaction”

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“Fantastic service great communication great guys couldn’t of asked for better make a wish granted my princess a hot tub can not wait to get her in it (weather is currently really cold ) here is a picture of her Mad siblings trying it out 💖”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 18th February 2020

Helpful Report

“Grant was very helpful with all our questions,sorted us out with a run to our needs The fitting lads were great and very helpful, A very good all round experience, thanks”

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“Grant couldn’t of been more helpful! The boys who installed it were very friendly and informative couldn’t of asked for more! The Hot Tub is amazing!!! Thank you all :)”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 10th February 2020

Helpful Report

“Omg this guy .coulď not help us enough .we told him what we were after and what we wanted our hot tub for and he just said this is the 1 you want.best thing we have ever done he had so much advice. Thank you so much xxx”

Helpful Report

“Very impressed. From sales to delivery we were treated like VIPs. Installation was quick and we were explained fully how to keep the tub running perfectly. Would 100% reccomend to everyone.”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 5th February 2020

Helpful Report

“Excellent service from start to finish. Very knowledgeable advice from both Grant and Mark on which model was best for us and how it could be situated in the garden. Nothing too much trouble when it came to questions or installation. Hot tub is superb and we use it far more than we thought. Many thanks for top notch service.”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 2nd February 2020

Helpful Report

“Guys done a great job with delivery and installation. Even through our tricky path.”

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“we would definitely recommend the hot tub warehouse ,,lads are spot on, sale and after care and install was hassle free”

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“Excellent company to deal with, would not hesitate to recommend!”

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“Great customer service always willing to help with any queries and questions Would recommend them to everyone”

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“We are very happy with our hot tub We haven’t had any problems with it, but feel if we did that the company would be happy to help The installation was not straight forward, and was cranked into the garden but the team dealt with this Would recommend them”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 14th December 2019

Helpful Report

“Absolutely the best decision we have made for our little girl we are so happy with the hot tub . The guys who came to install were informative and professional. Very good quality tub plenty of hours of fun”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 26th November 2019

Helpful Report

“We received our hot tub through make a wish & the hot tub warehouse for our son who has a muscle waiting condition. The hot tub warehouse team were excellent, made everything easy & set everything up for us! Fab service & the pool is fantastic! Our son loves being in the pool & Grant & the team really have made a wish come true!!”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 22nd November 2019

Helpful Report

“Suberb pleasure to deal with.”

Helpful Report

THEHOTTUBWAREHOUSE.CO.UK is rated 4.8 based on 313 reviews