THEHOTTUBWAREHOUSE.CO.UK Reviews

Name: THEHOTTUBWAREHOUSE.CO.UK
Rating: 4.81

4.8 Rating 313 Reviews

96 %

of reviewers recommend THEHOTTUBWAREHOUSE.CO.UK

Company Reviews

Metrics

Info

4.8

Based on 313 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0191 258 2220

Email:

mail@thehottubwarehouse.co.uk

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THEHOTTUBWAREHOUSE.CO.UK 5 star review on 1st July 2024

Richard Robinson

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 13th April 2024

Gavin & Gillian Mallaby

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 27th March 2024

Mark Winter

106

Anonymous

Anonymous // 01/01/2019

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“Have received fab service from ordering to delivery and installation. Would defo recommend.”

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“Great company to deal with couldn't help us more . Delivery and product first class.”

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“Very helpful staff excellent service and aftercare would recommend them”

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“Excellent service from looking for a hot tub , buying one and the delivery and installation. The staff are great and they are very knowledgeable about all there hot tubs and equipment. After service is also excellent. I would recommend if anyone wants to buy a hot tub go to hottubwarehouse.”

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“Very happy with service-Grant was very helpful-would recommend to others-Great hot tub by the way..”

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“Great company to deal with, very helpful and quick service (ordered saturday and was delivered and set up on the following wednesday). The engineer (Ben) who delivered and set the hot tub up wes very helpful, went through cleaning, water tests and how to use the hot tub and answered any questions we had as never had one before. Would definatly recommend the hot tub warehouse, great price and service.”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 13th October 2019

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“Such a lovely company to deal with from start to finish, very helpful and brilliant communication. Would use again”

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“Very knowledgeable and very polite staff. Good delivery service.”

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“Many thanks, from start to finish, the advice was excellent and we are very happy with our hot tub.”

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“Excellent service. A lovely tub which is easy to use efficient and great value. Had lazyspas for years which I had to replace every few years this tub is cheaper to heat. Easy to use and run and in any doubt phone hot tub warehouse they will help you.”

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“I am delighted with my purchase from the hot tub warehouse, the staff have been excellent from the start and been very helpful. I can highly recommend them and would not go anywhere else.”

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“Fab service, staff are so helpful over the moon with our purchase.”

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“Called at The Hottubwarehouse to see what was on offer. My wife and myself were amazed at the number of tubs available. Mark & Grant could not have been more helpful. Well done guys 5 stars. Brian.”

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“All staff first class. Hot tub is fantastic. Everything done on time. Ian”

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“Great efficient service. Grant went above and beyond to help with our requests and to meet our requirements. Friendly and really helpful. Absolutely love our hot tub-finishes off our summer house perfectly. Would definitely recommend.”

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“Love the tub aftercare good to thanks”

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“Great product, service and price”

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“Fantastic, we bought out hot tub 6 weeks ago and absolutely love it. Delivered on time and working perfectly. A great service from The Hottubwarehouse.”

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“The information provided by Mark and Grant enabled us to select the perfect tub for us. They didnt sell to get te best sale but to help us get what we needed. Communication throughout was superb going over and beyond to ensure we were happy at every stage. After sales has also been excellent providing advice on how to look after the tub which you need when first delving into this experience. Nothing was any teouble to them. We are totally happy with the tub and would recommend The Hot Tub Earehouse to anyone.”

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“Recently purchased a hot tub the service from buying to installing was good, had a few teething problems but was quickly advised on how to deal with them! Staff were friendly & helpful during purchase & installation was no problem. We’ve since enjoyed many hours relaxing in the tub.”

THEHOTTUBWAREHOUSE.CO.UK 5 star review on 3rd July 2019

Helpful Report

THEHOTTUBWAREHOUSE.CO.UK is rated 4.8 based on 313 reviews