The Drinks Basket Reviews

Name: The Drinks Basket
Address: 472 Church Lane Kingsbury, London
Rating: 4.71

4.7 Rating 3,038 Reviews

93 %

of reviewers recommend The Drinks Basket

4.7

Based on 3,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About The Drinks Basket:

TheDrinksBasket is a specialist online retailer of niche and unique wines and spirits. We offer an extensive range, from the old favourites to a curated selection of luxury, specialist and alternative products, allowing you to choose from a wide selection of wine, vodka, gin, whiskey, cognac, tequila, rum, and various other spirits.

At TheDrinksBasket, we love what we do, from researching every product, to helping you find exactly what you’re looking for, no matter what the occasion. You don’t have to be an expert on single malts to shop our selection (but you might feel like one after). Whether it’s a fine whiskey, a rare bottle of gin you tried at the hottest new bar in town, or the perfect bottle of red you’re after, we’ve got it! With next-day delivery service, you’ll never have to wait long to get your hands on the tipple of your choice.

Visit Website

Phone:

0208 200 8355

Email:

Info@thedrinksbasket.com

Location:

472 Church Lane Kingsbury
London
NW9 8UA

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The Drinks Basket 5 star review on 10th January 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service can’t fault it at all.”

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Posted 4 years ago

“Drink arrived very quickly especillay through the COVID 19. Certainly did not disappoint and will use again.”

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Posted 4 years ago

“Do not order a gift for this company if you are looking for a gift or personalised service Ordered a bottle of champagne to be delivered to a relative as a birthday treat. Gift arrived but with completely the wrong gift message inside for the wrong person. It wasn’t just the wrong message either. It was handwritten in another language. Called drinks basket and was told someone would call me back. They haven’t. Emailed them twice. Absolutely no response. So embarrassing as the relative did not know who the gift was from on receipt, which resulted in many awkward calls and texts to friends and family to find out Awful customer service. Will not order again and suggest other customers thinking of ordering a gift also steer well clear Appreciate mistakes get made but not acknowledging them or looking to rectify them for customers is unforgivable”

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Posted 4 years ago

“Do not buy. Company take your money then don’t send what you ordered, instead sending goods worth a lot less than you spent. Customer service is awful. Would never use again”

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Posted 4 years ago

“Despite the warning that orders were likely to take a lot longer than usual, my order still arrived within a week from ordering. The bottles were very well protected too. Very good prices as well, so I will definitely be ordering from here again! Excellent service.”

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Posted 4 years ago

“Fast delivery. Well packaged, will order again”

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Posted 4 years ago

“Efficient ordering, quick delivery (in these current difficult circumstances), I would definitely use The Drinks Basket in future and recommend it to others.”

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Posted 4 years ago

“happy with the delivery on time despite the emergency situation.”

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Posted 4 years ago

“Good communication. Fast delivery Would recommend”

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Posted 4 years ago

“Second time using the Drinks Basket easy web site great service will definitely be using them again”

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Posted 4 years ago

“Good price, I put the address slightly wrong and customer service team were really helpful in sorting it out for me. My friend loved the gift message too.”

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Posted 4 years ago

“Easy to use website, order arrived on time with good protective packaging, will use again”

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Posted 4 years ago

“Top quality delivery, lovely handwritten note. Thank you!”

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Posted 4 years ago

“The Pimms and Lillet I purchased were a good price and they came well packaged. Delivery took a while though.”

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Posted 4 years ago

“I am glad that I make the order it came before the time that was expected. Great product and well packaged,thanks”

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Posted 4 years ago

“The wine was what I ordered and very well packaged. I was fully informed as to expected delivery date even under the current restrictions. Thank you.”

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Posted 4 years ago

“Great product and service. The case of wine arrived within 3 days of ordering. I did pay the small delivery charge which I thought was fair considering other suppliers woeful timescales. Cheers 🍻👍”

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Posted 4 years ago

“After considerable online research into a supplier for drinks deliveries, I found The Drinks Basket, and am delighted to have done so. Their website warned, quite understandably, of potential delays to deliveries due to limited staffing and increased demand during the current Covid-19 outbreak. In spite of this however, my order was fulfilled and delivered within 48 hours, to my surprise and delight. Product availability and variety of choice is good, and their pricing structure undercuts many major supermarkets on my selected items. I will have no hesitation in placing another order when I require further supplies, and have already recommended the service to family members. Well done everyone at The Drinks Basket, your excellent service is hugely appreciated.”

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Posted 4 years ago

“Very good and efficient service. I can’t recommend them highly enough.”

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Posted 4 years ago

“Would definitely recommend. Bought wine as a gift for my Sister. She was so impressed, not just with the wine but also with how well the bottles were packaged, she has already placed her own orders! Excellent service”

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Posted 4 years ago

The Drinks Basket is rated 4.7 based on 3,038 reviews