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The Drinks Basket Reviews

4.7 Rating 3,052 Reviews
93 %
of reviewers recommend The Drinks Basket
4.7
Based on 3,052 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read The Drinks Basket Reviews

About The Drinks Basket:

TheDrinksBasket is a specialist online retailer of niche and unique wines and spirits. We offer an extensive range, from the old favourites to a curated selection of luxury, specialist and alternative products, allowing you to choose from a wide selection of wine, vodka, gin, whiskey, cognac, tequila, rum, and various other spirits.

At TheDrinksBasket, we love what we do, from researching every product, to helping you find exactly what you’re looking for, no matter what the occasion. You don’t have to be an expert on single malts to shop our selection (but you might feel like one after). Whether it’s a fine whiskey, a rare bottle of gin you tried at the hottest new bar in town, or the perfect bottle of red you’re after, we’ve got it! With next-day delivery service, you’ll never have to wait long to get your hands on the tipple of your choice.

Visit Website

Phone:

0208 200 8355

Email:

Info@thedrinksbasket.com

Location:

472 Church Lane Kingsbury
London
NW9 8UA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Delivery was received on time as stated and the contents bubble wrapped accordingly. The contents were ordered as a birthday present for a friend, so I was extremely happy when I received it. I will certainly be ordering again from The Drinks Basket.
Helpful Report
Posted 6 years ago
Perfect wedding favours for our guests. Quick delivery. Perfect condition. Many thanks.
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Posted 6 years ago
Good price, good delivery time (standard) and nothing broken
Helpful Report
Posted 6 years ago
This is the second time I have used the drinks basket. The first time they sent a case of 2013 Rioja, even though it was advertised as 2011 (if they don’t understand the importance or the year in the business they are in, it doesn’t speak very well of them). But I thought I would try them again so ordered another case a few weeks later. This time, I received confirmation of my order and an indication of delivery in 3-5 days. After a week I phoned them, and someone said they would get straight back to me. They didn’t. So I phoned a second time the following day, and was told the same, that the person who would deal with this was “in a meeting” but someone would get back to me in about half an hour. They didn’t. The next day I phoned again, and was told someone would phone me later that morning. This time I did receive a call and was told they would send out a case on a 24hr delivery. This happened, but I received no apology and no explanation. So all in all not very impressed. They ask for reviews and promote how keen they are on customer service. I think they should read this review and look at their current working practices as it looks very much like they are disorganised and not very professional. It’s highly unlikely that I will use them again, which is a shame as I would have been a regular customer.
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Posted 6 years ago
Swift service and the packaging was unique .
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Posted 6 years ago
All the process was very smooth and in time. I will use it again for sure!
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Posted 6 years ago
Great prices and superb customer service! Would 100% recommend and will definitely use again.
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Posted 6 years ago
Easy to navigate website. Good, communication, very well packaged, to be honest very little could have got through to damage the bottles. The best bit - arrived very quickly which is always a bonus. I will be using The Drinks Basket again in the future.
Helpful Report
Posted 6 years ago
Excellent service. The item arrived well before the specified date and it included a couple freebies! I would wholeheartedly recommend the Drinks Basket.
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Posted 6 years ago
Excellent service and exceptional price!
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Posted 6 years ago
prompt delivery, great inflated wrapping, decent prices
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Posted 6 years ago
Great self.... timely delivery..will be using your service in future.
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Posted 6 years ago
Quick supply of the hard-to-find Black Bush whiskey, at a very competitive price
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Posted 6 years ago
The entire buying experience was first class. The website is very easy to navigate, the prices are very competitive, the delivery was as described and i was very impressed with the packaging. I have no hesitation in recommending this company and i will use them again without doubt
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Posted 6 years ago
Great prices very well packed and quick delivery couldn’t really ask for more thank you
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Posted 6 years ago
VERY PROMPT SERVICE
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Posted 6 years ago
Ordered party pack ciroc 5 bottles. Unfortunately half of the bottles arrived leaking. Emailed customer services. Been 2 weeks no reply. Not a happy customer at all.
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Posted 6 years ago
Very quick delivery. The product was reasonably priced.
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Posted 6 years ago
order promptly dispatched ,parcelforce let it down by taking 3 days for a 24 hr service,but i was refunded my postage so overall good.
Helpful Report
Posted 6 years ago
Good prices and an easy to use website made the shopping experience simple and straightforward. I was kept informed of the progress of my order throughout and received my goods without a hitch. I would recommend The Drinks Basket to other shoppers and I will likely shop with them again.
Helpful Report
Posted 6 years ago
The Drinks Basket is rated 4.7 based on 3,052 reviews