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The Drinks Basket Reviews

4.7 Rating 3,040 Reviews
93 %
of reviewers recommend The Drinks Basket
4.7
Based on 3,040 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read The Drinks Basket Reviews

About The Drinks Basket:

TheDrinksBasket is a specialist online retailer of niche and unique wines and spirits. We offer an extensive range, from the old favourites to a curated selection of luxury, specialist and alternative products, allowing you to choose from a wide selection of wine, vodka, gin, whiskey, cognac, tequila, rum, and various other spirits.

At TheDrinksBasket, we love what we do, from researching every product, to helping you find exactly what you’re looking for, no matter what the occasion. You don’t have to be an expert on single malts to shop our selection (but you might feel like one after). Whether it’s a fine whiskey, a rare bottle of gin you tried at the hottest new bar in town, or the perfect bottle of red you’re after, we’ve got it! With next-day delivery service, you’ll never have to wait long to get your hands on the tipple of your choice.

Visit Website

Phone:

0208 200 8355

Email:

Info@thedrinksbasket.com

Location:

472 Church Lane Kingsbury
London
NW9 8UA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Products arrived fast and in excellent packaging. Great Service and Prices !!
Helpful Report
Posted 6 years ago
Delivery time took to long ordered on the 24th May arrived on the 4th June. I even had to chase the order up. I ordered the drink for a special occasion for Friday 1st June. This meant I had to go out and pay full price for more drink. Very disappointed.
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Posted 6 years ago
Easy to view site, good prices and simple to sign up and checkout.
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Posted 6 years ago
Easy to use website, speedy delivery despite the order being placed on Friday of the bank holiday weekend!
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Posted 6 years ago
Have ordered before. Straight forward. Great packaging ( inflated tight fitting sealed bags)
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Posted 6 years ago
Fast delivery, beautifully packed.
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Posted 6 years ago
Competitive prices and very speedy delivery. My fragile order was safely wrapped and packaged without being excessive. Would definitely order again.
Helpful Report
Posted 6 years ago
As I couldn't manage your on-line ordering system, I gave my order over the telephone to a manager. Unfortunately, there was an error made with the ordering, but the manager assured that he would notify despatch/warehouse and there wouldn't be a problem. He sent me the amended order form by email and this confirmed that his error had been amended. However, when the order arrived it was incorrect and the amendment had not be actioned. This necessitated a few telephone calls and anxious times on my part, but the helpful manager did eventually oversee the correct details and I received the correct order, with a return adhesive postal slip provided I sent back the incorrect order. Ultimately, it was most disappointing that the order was 4 days late for a 60th birthday present. Kind regards, Ian Whittaker
Helpful Report
Posted 6 years ago
I ordered 5 bottles of whiskey from The Drinks Basket. The price was very competitive, the order process really simple and the delivery was very prompt and reliable. All great - My only gripe is the ridiculous amount of packaging that was used. The bottles came in 'inflatable' sleeves, which offer very good protection on their own. These sleeves were then packages into a huge cardboard box with a large quantity of styrofoam chips - too much for the environment and too much for me to dispose of....
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Posted 6 years ago
Quick process, very fast delivery, good quality products - highly recommended :)
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Posted 6 years ago
Amazing packing , quality products . Definitely my go to online shop for cognac
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Posted 6 years ago
Excellent customer service and brilliant recommendations given. Fast, efficient, hassle free delivery and service. Would recommend and use again.
Helpful Report
Posted 6 years ago
Delivered the next day, exactly as expected, would recommend to anyone
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Posted 6 years ago
first class service, delivery when it was promised
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Posted 6 years ago
Prompt delivery at a good price for a quality product.
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Posted 6 years ago
Easy to order, speedy delivery and well packed. Would recommend to others and I will use the site again.
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Posted 6 years ago
not got item yet please get back to me
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Posted 6 years ago
great service
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Posted 6 years ago
I wasn't very happy that the website stated I had no orders and when I sent an email about this didn't get a response. In addition the parcel tracking system said my parcel was due midday on the 9th but it didn't arrive. I wasted several hours staying in. Thankfully the parcel did arrive the next day.
Helpful Report
Posted 6 years ago
Easy to use
Helpful Report
Posted 6 years ago
The Drinks Basket is rated 4.7 based on 3,040 reviews