The Drinks Basket Reviews

Name: The Drinks Basket
Address: 472 Church Lane Kingsbury, London
Rating: 4.71

4.7 Rating 3,060 Reviews

93 %

of reviewers recommend The Drinks Basket

4.7

Based on 3,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About The Drinks Basket:

TheDrinksBasket is a specialist online retailer of niche and unique wines and spirits. We offer an extensive range, from the old favourites to a curated selection of luxury, specialist and alternative products, allowing you to choose from a wide selection of wine, vodka, gin, whiskey, cognac, tequila, rum, and various other spirits.

At TheDrinksBasket, we love what we do, from researching every product, to helping you find exactly what you’re looking for, no matter what the occasion. You don’t have to be an expert on single malts to shop our selection (but you might feel like one after). Whether it’s a fine whiskey, a rare bottle of gin you tried at the hottest new bar in town, or the perfect bottle of red you’re after, we’ve got it! With next-day delivery service, you’ll never have to wait long to get your hands on the tipple of your choice.

Visit Website

Phone:

0208 200 8355

Email:

Info@thedrinksbasket.com

Location:

472 Church Lane Kingsbury
London
NW9 8UA

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The Drinks Basket 5 star review on 10th January 2024

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High delivery costs so only made it worth while by ordering multiple bottles. They cancelled one without any communication meaning the delivery charge per bottle effectively doubled without option to agree to the new sale contract. Would not use again.”

Helpful Report

Posted 2 years ago

“no acknowledgement of order or receipt of funds. No advise of when delivery was expected”

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Posted 2 years ago

“I ordered the drink over a week ago and I’m still waiting on delivery not happy at all”

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Posted 2 years ago

“Still waiting delivery”

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Posted 2 years ago

“I understand there’s been postal strikes but I placed my order on 1st December and still not received anything on 8th of December. Contacted them on 8th of December and was told a second as on its way. Still nothing and it’s the 12th of December now.”

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Posted 2 years ago

“It has NOT arrived!”

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Posted 2 years ago

“Still waiting on any update on delivery. Not impressed. Wouldn't use this company again.”

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Posted 2 years ago

“Unable to give a review as still waiting for delivery of my order”

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Posted 2 years ago

“I have had no correspondence at all and I am still waiting for delivery of my order which is now past my fathers birthday. I know there are problems with post but I ordered this on the 28th November and on the 5th December this still hasn’t been delivered”

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Posted 2 years ago

“As ny order never arrived it would be difficult to write a review”

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Posted 2 years ago

“the box was left very far from our door on the street, luckily our neighboor found it and brought it to us”

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Posted 2 years ago

“Placed an order and after 6 days have not heard anything.sent a email nothing .I phoned up to be told sorry we have refunded you as the wine was damaged . This was the first time I used this company and will be the last .very poor service .”

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Posted 2 years ago

“after a rather large order, I received products missing from the order, I wrote back to customer service and even now no one has answered to tell me what happened (they don't have the product in stock or they didn't put it in), I paid for something I didn't have received, do not recommend”

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Posted 2 years ago

“Worst experience ever stay away at all cost made my best friends wedding a nightmare and they collected money and they never supplied the drinks. Please avoid at all cost!!!!!!!!”

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Posted 2 years ago

“Cannot give a good review because I have yet to receive my wine! Postal strikes were used as an excuse but wearing very thin now. Also really slow to answer emails! I am still waiting to hear!!!!!!!”

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Posted 2 years ago

“I ordered 6 bottles of MARLBOROUGH Sauvignon Blanc Graham Norton. I checked the picture of the bottle and the advert several times before committing to the order as it’s so hard to find now. I received the South African western cape which is nowhere near as nice. I emailed to say I would keep them but was not happy and heard nothing. Won’t be using the company again.”

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Posted 2 years ago

“Atrocious service. I’ve been in contact, so to speak with this company since Wednesday. Promised me to get back to me. No one has. I’ve been a good customer with them. Still no wine delivered. Don’t buy from them.”

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Posted 2 years ago

“Ordered a gift and paid extra for gift wrapping. The bottles came and weren’t gift wrapped and the written gift card had the wrong message on it.”

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Posted 2 years ago

“Searched and paid £25 via Amazon for 1 litre Finlandia Vodka. Only received a 70 cl bottle valued at £15. Nice margins for Drinks Basket. Of course no reply from Drinks Basket when asked for incremental overpayment to be repaid. Not a very decent company in my opinion. I hope this is read before purchase to avoid any disappointment. I wish I did my research as this story is repeated on the Internet from others.”

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Posted 2 years ago

“I have not received my replacement order that was promised to me a week ago. I have not had a reply to my recent email either. 🙄”

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Posted 2 years ago

The Drinks Basket is rated 4.7 based on 3,060 reviews