The Drinks Basket Reviews

Name: The Drinks Basket
Address: 472 Church Lane Kingsbury, London
Rating: 4.71

4.7 Rating 3,060 Reviews

93 %

of reviewers recommend The Drinks Basket

4.7

Based on 3,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About The Drinks Basket:

TheDrinksBasket is a specialist online retailer of niche and unique wines and spirits. We offer an extensive range, from the old favourites to a curated selection of luxury, specialist and alternative products, allowing you to choose from a wide selection of wine, vodka, gin, whiskey, cognac, tequila, rum, and various other spirits.

At TheDrinksBasket, we love what we do, from researching every product, to helping you find exactly what you’re looking for, no matter what the occasion. You don’t have to be an expert on single malts to shop our selection (but you might feel like one after). Whether it’s a fine whiskey, a rare bottle of gin you tried at the hottest new bar in town, or the perfect bottle of red you’re after, we’ve got it! With next-day delivery service, you’ll never have to wait long to get your hands on the tipple of your choice.

Visit Website

Phone:

0208 200 8355

Email:

Info@thedrinksbasket.com

Location:

472 Church Lane Kingsbury
London
NW9 8UA

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The Drinks Basket 5 star review on 10th January 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from start to finish - and good price”

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Posted 7 years ago

“Good service and good customer relations. only let down by Parcelforce.”

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Posted 7 years ago

“Super easy web site, really safe packaging with very little chance of breakage. I paid extra for express delivery on Sunday but arrives Thursday hope I will”

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Posted 7 years ago

“Easy to order from. Wide range of drinks and arrived very quickly. Prices seem more reasonable than the local supermarket.”

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Posted 7 years ago

“Wanted a boxed gift vodka and it was in stock at a good price. Despatch and delivery were fast and efficient. My only minor disappointment was that the gift packs were in a large box packed with styrofoam beads, which I hate but also they did not stop the contents sliding about. As a consequence one of the gift boxes was slightly damaged. This minor detail would not stop me using Drinks Basket again.”

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Posted 7 years ago

“Resolved a missing parcel issue quickly and received item in time for Xmas.”

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Posted 7 years ago

“Easy to order fast and prompt delivery couldn't fault the service only down side was a £5 delivery charge but still impressed with the service.”

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Posted 7 years ago

“This was the first time I purchased anything from The Drinks Basket. I found them through a web search for the rhubarb flavoured vodka I ended up purchasing from the site. I also purchased Finlandia Grapefruit Vodka which has disappeared from the shops so I was happy to find both on the same website and at good prices. The website was very easy to use and I registered and paid with a credit card. However, after the sale I never received an e mail confirmation or a delivery confirmation, as provided by almost all other commercial websites. I checked the website and my order history said the order was “complete” but there was no delivery date or invoice to download. I didn’t know if I had been charged or if/when the order would be delivered so I sent an e mail to enquire about this but never received a response. My order arrived in about 3 days’ time and that is good but I have never received a soft copy of an order confirmation or a delivery confirmation. Summary: good website, easy to use, good products at good prices – but the customer service aspect of the site was quite poor, especially in comparison to other, similar websites.”

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Posted 7 years ago

“Delivered what I wanted at reasonable price”

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Posted 7 years ago

“Lovely product, was surprised to find that it came with a mixer and accessories too. However, the packaging came creased and didn't fit the product. The bottle itself was scratched and dented too.”

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Posted 7 years ago

“The order didn't arrive on the day that I was told it would. Then was told it would be delivered between 1 and 2 o'clock on the following Monday. The delivery was to be made to my neighbours as it was a gift for a family member. It didn't arrive until later in the afternoon and had my home address on the parcel, luckily no body was in and the parcel was left with a neighbour but the wrong one! !!! Just minor slip ups and it will not prevent me from using your Company again. Wishing you all a happy Christmas.”

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Posted 7 years ago

“Decent price of the product, delivery charge a bit steep however which lost a star in rating.”

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Posted 7 years ago

“By arriving by Royal Mail I was able to keep track of it”

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Posted 7 years ago

“Had the gin I wanted and at a good price”

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Posted 7 years ago

“Arrived in good time and well packed with that and savings has to be a winner”

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Posted 7 years ago

“Easily ordered, swiftly delivered! Haven’t tasted the contents yet but I’m sure it will be very flavoursome.”

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Posted 7 years ago

“Arrived safely good value”

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Posted 7 years ago

“Very quick delivery”

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Posted 7 years ago

“Very good service from the drinks basket however there was a minor leak coming from the seal of one of the bottles.”

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Posted 7 years ago

“my purchase didn't arrive, they resent it but that didn't arrive either and then they were out of stock. However I was happy with service because they dealt with all my emails promptly and after they couldn't fulfill my initial order they refunded me my money promptly and sent me a free drink of my choice. Which arrived the very next day.”

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Posted 7 years ago

The Drinks Basket is rated 4.7 based on 3,060 reviews