The Workplace Depot Reviews

Name: The Workplace Depot
Address: Miller House, Moorbridge Road East, Bingham, Nottingham
Rating: 4.94

4.9 Rating 2,705 Reviews

100 %

of reviewers recommend The Workplace Depot

Company Reviews

Metrics

Info

4.9

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham
Nottingham
NG13 8XB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service i received was excellent item ordered and delivered within 24 hours , you can't do better than that .”

Helpful Report

Posted 1 year ago

Hello Donald, Thank you so much for your review we really appreciate your feedback! We are so pleased to hear that you are happy with the service provided. We look forward to assisting you again soon! Kind Regards, Keisha

Posted 1 year ago

“On trying to place an order, I found that it wasn't that easy! On calling the sales office with all the information as I thought necessary , I was told to submit the order via email.This I did.A reply from yourselves indicated that I hadn't included the product code,yet the same information was given ,both with phone and email! The moral of the story here, is that perhaps the sales team ought to be better acquainted with products and their respective codes in order to process orders much quicker and efficiently.Overall, prices are very competitive and service and delivery very good.In conclusion, if I was to use The Workplace again, I would hope that a telephone order would be sufficient,backed up with any other information as required by yourselves.I would hope that these comments are received in a constructive way, and not regarded as a negative response.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to write this review. I'm sorry that your experience purchasing via the website wasn't as smooth as you would like and we will take these comments on board moving forward. We're pleased to hear your issue was resolved in the end and that you are happy with the product you received. Many thanks Becky

Posted 1 year ago

“First class”

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Posted 1 year ago

Hi Norman Thank you for your 5* review! We are really pleased you are happy with your experience at The Workplace Depot. Kind Regards, Chrissy

Posted 1 year ago

“Very swift service, received exactly what we needed very quickly and completely hassle free.”

Helpful Report

Posted 1 year ago

Hello Gemma Thank you for your review! We are really pleased you were happy with the service and speediness of delivery. If there is anything we could have done to make it 5*, please let us know! Kind Regards, Chrissy

Posted 1 year ago

“Delivery was quick and item was as described. However the parts weren’t labelled and few look similar eg shelves/roof/floor which made assembly more of a challenge. Also an indication of front vs back on the panels would have been helpful”

Helpful Report

Posted 1 year ago

Hi Zoe Thank you for your review, I am pleased to understand you are happy with the delivery and item, albeit a bit confusing with assembly! We appreciate the feedback. Kind Regards, Chrissy

Posted 1 year ago

“Prompt turnaround and product exactly as wanted and fit for purpouse.”

Helpful Report

Posted 1 year ago

Hello David Thank you for your 5 star review we appreciate your feedback! We are pleased to hear that you are happy with the speedy service provided and the item received! Kind Regards, Keisha

Posted 1 year ago

“Excellent product and service. Good value product (Safety Mirror) which met all requirements. Product received day after order. Many thanks.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your 5* review! We are really pleased that you are happy with your purchase and speedy courier service. We look forward to welcoming you back again to The Workplace Depot soon! Kind Regards, Chrissy

Posted 1 year ago

“Awful company wont take back faulty return, no customer care given in my opinion. Will avoid in future, plenty of companies i deal with offer customer care and satisfaction.”

Helpful Report

Posted 1 year ago

Hello, Thank you for sharing your experience and I'm sorry to understand it hasn't been perfect. We would never ask for a faulty item to be returned to us and we would also happily refund your order if not already completed. Please could you get in touch with us providing your Sales Order number, via email or telephone, so that we can rectify this issue? We look forward to hearing from you. Kind Regards, Chrissy

Posted 1 year ago

“Just recieved my brand new locker from the work place depot, opened it to find it is bent out of shape with 3 big dents and a scratch on the side. The returns jargon is a joke and designed as always to waste your time and make you give up. A shoddy piece of tat, produced by a shoddy greedy company.”

Helpful Report

Posted 1 year ago

Hello, I am sorry to understand the condition of the item you received. Our team will always go above and beyond to ensure you are 100% satisfied with the product and the service, so we would be grateful if you kindly make contact with us through telephone or email so that we can rectify this issue for you. We look forward to supporting you and making your experience the best yet. Kind Regards, Chrissy

Posted 1 year ago

“Speedy service and competitive rates.”

Helpful Report

Posted 1 year ago

Hello Thank you for your 5-star review! We appreciate your feedback and look forward to assisting you again soon! Many thanks, Keisha

Posted 1 year ago

“We have had excellent service on our order. Only placed it on 18/05/2023 and it was delivered next day. Price was good. We use buy on occasion when we need bins on wheels for our business.”

Helpful Report

Posted 1 year ago

Hello Doug, Thank you for your 5-star review we really appreciate your feedback! We are so pleased that you are happy with the fast service provided and look forward to assisting you again soon! Many thanks, Keisha

Posted 1 year ago

“Good quality items, prompt delivery. Would give five stars but the VAT invoice doesn't seem to get sent out as promised.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review, I am pleased you are happy with the items and delivery. Please let us know if you haven't received your VAT Invoice as we can send that out immediately via email! We hope to welcome you back to The Workplace Depot again soon. Kind Regards, Chrissy

Posted 1 year ago

“Excellent product (bike stand), service and delivery.”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for taking the time to write this lovely review and rate us 5 stars. We're happy to hear you are pleased with your bike stand and hope you return to the website soon! Many thanks Becky

Posted 1 year ago

“Excellent website and fast efficient service. Thank you very much appreciated”

Helpful Report

Posted 1 year ago

Hello, Thank you for your 5* review! I'm really happy you were pleased with the service. We look forward to welcoming you back again soon! Kind Regards, Chrissy

Posted 1 year ago

“Had a problem with one item missing from delivery this was remedied immediately the whole service was first class highly recommend this company”

Helpful Report

Posted 1 year ago

Hi Michael, Thank you for taking the time to leave this wonderful review and rate us 5 stars! We are so glad your problem was resolved quickly and hope you visit the website again soon. Many thanks Becky

Posted 1 year ago

“Customer service was very helpful, trolley is a good product perfect for my use. On delivery the package was badly damaged but the actual product was fine”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for taking the time to leave this lovely review - we're so pleased you had a good experience with us and hope you visit The Workplace Depot again in the future! Many thanks Becky

Posted 1 year ago

“Speedy delivery”

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Posted 1 year ago

Hi, Thank you so much for your 5* Review! It means a lot to us at The Workplace Depot. Have a lovely day. Kindest Regards, Meg

Posted 1 year ago

“All the reviews are.....TRUE!!! I purchased 2 x Sheffield cycle stands. They were very competitively priced + also a speedy delivery. I have nothing else to add - all was PERFECT!!! Thank you. The Workplace Depot deserves to be hugely recommended.”

Helpful Report

Posted 1 year ago

Hi Miki, Thank you so much for your kind words - as a business they really do mean a lot to us! We look forward to your next order and in the meantime have a wonderful day! Kindest Regards, The Workplace Depot

Posted 1 year ago

“Excellent quick service with a good quality product would buy from this company again.”

Helpful Report

Posted 1 year ago

Hi Helen, Thank you so much for you 5* review! We are so pleased you are happy with The Workplace Depot and our products and look forward to supporting you again in the future. Kind Regards, Chrissy

Posted 1 year ago

“Having ordered from the Workplace Depot previously I didn't hesitate to use them again. On both occasions the item was delivered the very next day with free postage. On this second occasion however the item was damaged, although the box wasn't. I phoned them and got through to someone quickly who was very pleasant and professional. I was asked to email some photos of the damage and they would assess them. ‘Here we go’ I thought, it’s going to be a long drawn-out process. I sent the photo’s and called to ensure they had received them. They had and said they would send a new item to me the next day FOC. I was blown away. Sure enough the next day it turned up. What can I say, their customer service is excellent, far exceeded my expectations and I will continue to use them. I like their products and they are reasonably priced. Well done Workplace Depot! Keep up the excellent work!”

Helpful Report

Posted 1 year ago

Hi Simon, Thank you so much for your extremely positive review! Not only are you a returning customer, but have proven that we can rectify any issue faced with the product/service immediately. I'm really happy we can support you. I really look forward to welcoming you back again soon. Kind Regards, Chrissy

Posted 1 year ago

The Workplace Depot is rated 4.9 based on 2,705 reviews