The Workplace Depot Reviews

Name: The Workplace Depot
Address: Miller House, Moorbridge Road East, Bingham, Nottingham
Rating: 4.94

4.9 Rating 2,706 Reviews

100 %

of reviewers recommend The Workplace Depot

Company Reviews

Metrics

Info

4.9

Based on 2,706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham
Nottingham
NG13 8XB

Write Your review

Tell us how The Workplace Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a faulty product delivered and Charlotte in customer service resolved the problem straight away and sent us out a new one in the post on next day delivery, 5* service.”

Helpful Report

Posted 9 months ago

Hi Samuel , Thank you so much for taking the time to leave a review based on your experience. We are so pleased that we got this rectified for you quickly and we look forward to welcoming you back again soon! Kind Regards Charlotte

Posted 9 months ago

“Really helpful, given that our request wasn't straightforward! Chrissy followed up on all our questions, and responses were always quick.”

Helpful Report

Posted 9 months ago

Good afternoon, Thank you for taking the time to leave this review and rate us 5 stars. We're glad you had a good experience with us and hope you visit the website again soon! Many thanks Becky

Posted 9 months ago

“I received excellent service from Becky who replied to my emails by return and found me the product I wanted very quickly”

Helpful Report

Posted 9 months ago

Good afternoon, Thank you for taking the time to leave this lovely review and rate us 5 stars. We're pleased you had a good experience and hope you visit the website again soon! Many thanks Becky

Posted 9 months ago

“When the item was delievered it was damaged The workplace team had a new one on the way to me on the same day I contacted them Very happy and impressed with how everything was handled Would recommend the anytime”

Helpful Report

Posted 9 months ago

Hi Alan, Thank you very much for taking the time to leave us such a lovely review. We're very sorry to hear that your item arrived damaged in the first instance. However, we're pleased we were able to resolve this promptly for you! All the best Charlotte

Posted 9 months ago

“Really amazing customer service! I ordered a ladder to the wrong location (totally my fault) and Becky in customer service managed to fix everything super quickly. Would 100% recommend!”

Helpful Report

Posted 9 months ago

Good afternoon, Thank you for taking the time to leave this lovely review and rate us five stars! We hope you like your products and visit our site again soon. Many thanks The Workplace Depot

Posted 9 months ago

“I ordered from The Workplace Depot recently. The ordering process was very efficient but unfortunately there was slight problem which was most likely caused during delivery. Once contacted the response from the company was immediate and they did everything they could to resolve the issue. Great service, thank you.”

Helpful Report

Posted 10 months ago

Hi David, Thank you for taking this time to leave this lovely review and rating! We are sorry that you had this experience with the delivery of the product, however, pleased to hear that you are happy with our service. Thank you so much for the feedback and we hope you visit our website again soon! Many thanks The Workplace Depot Team

Posted 10 months ago

“Blind spot mirror was perfect for the job. Wrong bracket was supplied. However this was rectified straight away with no fuss. If only all customer services were as good life would be so much easier.”

Helpful Report

Posted 10 months ago

Hello Thank you for taking the time to leave a review! We are so pleased that you are happy with the service and product, we are glad that we could get this resolved for you! We look forward to welcoming you back again soon. Kind Regards Keisha

Posted 10 months ago

“Took delivery of a large grey metal storage cabinet to replace an aging double wardrobe in the garage. Excellent quality and being lockable offers protection for power tools. Delivered as promised within the listed timescale. Excellent company to deal with.”

Helpful Report

Posted 10 months ago

Hi David Thank you so much for your review, I am really pleased to hear that the cabinet you ordered was not only exactly what you were after, but arrived as promised. We hope you shop with us again soon! Kind Regards, Chrissy

Posted 10 months ago

“I've just received a delivery of a second mirror, both delivered next day, Brilliant service , 100 % Thanks. N Neville”

Helpful Report

Posted 11 months ago

Hello Nick Thank you for taking the time to leave a review, we appreciate your feedback! We are so pleased that you are happy with the speedy service provided. Kind Regards Keisha

Posted 11 months ago

“Looking for new cupboards, and was going to buy through a marketplace as it felt easy. Fortunately decided to spend a few minutes finding other sources - pleased I did. Workplace Depot have been brilliant. Firstly I got two cupboards at much better prices and they are great quality. When I telephoned with a query about delivery, the phone was answered quickly and my query was dealt with professionally by a friendly member of staff (who had to deal with me making things more complicated than should have been). Cupboards delivered as promised, by a company that care as much about their customers as Workplace Depot does.”

Helpful Report

Posted 11 months ago

Hello Lynda Thank you for taking the time to leave a 5-star review, we appreciate your feedback! We are so happy that you are pleased with the service provided. We pride ourselves on delivering strong customer service and we look forward to welcoming you back again soon. Kind Regards Keisha

Posted 11 months ago

“I purchased on the 30th September 18 lockers 10SKULocker-5r and 8SKU locker -5r each were supplied with 2 Keys . For insurance purposes I wished to buy extra keys to my surprise THE WORKPLACE cannot supply additional keys ? So if you buy these lockers and loose the keys you cannot get replacement cut .”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to write this review. I'm sorry you are disappointed that we weren't able to supply spare keys for your lockers, however, I hope that our email offering some options of third parties who may be able to help will support you with gaining some more keys for these units. Kind regards The Workplace Depot

Posted 11 months ago

“I recently purchased self adhesive vinyl labels again and when paying I observed a noticeable price difference with previous purchases. I contacted the sales department to query this. Within no time I was give chapter and verse and was offered a quick route to purchase the labels directly via the sales desk. Awesome. Then a few days later through absent mindedness I forgot part of the order. No problem, within a day all sorted. An absolute quality performance. Friendly, very efficient and heart-warming. A very big thank you to all you kind people I have been in touch with.”

Helpful Report

Posted 1 year ago

Hi Louis, Thank you very much for taking the time to write this review and rating us five stars! We are so happy to hear that you had a good experience with The Workplace Depot and hope you visit the website again soon! Many thanks The Workplace Depot

Posted 1 year ago

“Happy with quick delivery-- delivery guy very helpful . I havent unpacked it yet but the packageing was intact so i think the product will be okay .Cheers!!”

Helpful Report

Posted 1 year ago

Hello Richard Thank you for taking the time to leave a 5* review! We are so happy to hear that you are pleased with the courier service! We look forward to assisting you again soon. Kind Regards Keisha

Posted 1 year ago

“i purchased 3 rubber kerb ramps and was impressed by the quality and strength of the items and would strongly recommend to anybody”

Helpful Report

Posted 1 year ago

Hello Michael Thank you for taking the time to leave a review, we really appreciate your feedback. We are so pleased that you are happy with the quality of our products. We look forward to assisting you again soon! Kind Regards Keisha

Posted 1 year ago

“Excellent service and aftercare, would 100% recommend and use again for future orders”

Helpful Report

Posted 1 year ago

Hello Thank you for taking the time to leave a 5-star review. We are so pleased that you are happy with the service provided and we look forward to assisting you again soon! Kind Regards Keisha

Posted 1 year ago

“The initial product had been returned by a previous customer and awas defective. Complaint was dealt with immediately and with courtesy and efficiency and I had a replacement the next day. This is a company that is a delight to deal with.”

Helpful Report

Posted 1 year ago

Hello Peter Thank you for taking the time to leave a review based on your experience. We are so pleased that we got this rectified for you and we look forward to welcoming you back again soon! Kind Regards Keisha

Posted 1 year ago

“Great to deal with. Thanks”

Helpful Report

Posted 1 year ago

Hello Thank you for taking the time to leave a 5 star review! We look forward to welcoming you back again soon. Kind Regards Keisha

Posted 1 year ago

“Excellent communication great value for money.”

Helpful Report

Posted 1 year ago

Hello Thank you for taking the time to leave a review, we appreciate your feedback! We look forward to welcoming you back again soon. Kind Regards Keisha

Posted 1 year ago

“An excellent service from point of order to prompt 36 hour delivery,with helpful advice from Customer Service phone call beforehand. A definite 5 star company with service to match”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to write this review. We are glad to hear that you are happy with your experience and hope you shop with us again soon! Many thanks Becky

Posted 1 year ago

“An order for a desk was placed before 3pm (Thursday) for next day delivery (Friday), it was only when I called up for the second time (4pm Friday) I was informed it had not been picked up by the courier because it was past the cut off time when the order was placed. When I called up at the beginning of the day (Friday) I was told I would have it before 5pm, instead of being told it was not collected by the couriers, haven’t received the product and the soonest it can be delivered is Wednesday next week, not very impressed”

Helpful Report

Posted 1 year ago

Hi Gemma, Thank you for taking the time to leave a review. I'm sorry for the miscommunication with this order. We will take this feedback into consideration when advising delivery lead times of the orders placed with us. Kind regards The Workplace Depot

Posted 11 months ago

The Workplace Depot is rated 4.9 based on 2,706 reviews