The Workplace Depot Reviews

Name: The Workplace Depot
Address: Miller House, Moorbridge Road East, Bingham, Nottingham
Rating: 4.94

4.9 Rating 2,705 Reviews

100 %

of reviewers recommend The Workplace Depot

Company Reviews

Metrics

Info

4.9

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham
Nottingham
NG13 8XB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some garage storage boxes and one was broken when it arrived. I emailed the company -got a reply 10 mins later!!!!!!!!!!!!! The assistant couldn’t have been more helpful and I received a replacement 2 days later. Excellent customer care.”

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Posted 3 years ago

Hi Annie, thank you for leaving us a great review - we're happy you're pleased with the products and services! If you need anything else in the future, please let us know and we will be more than happy to help out. Have a great day! Kindest regards, Shantel.

Posted 3 years ago

“best and most prompt customer service I have ever experienced”

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Posted 3 years ago

Good Morning, thank you for taking the time to leave us a review and we're very happy you're pleased with our services. If you require anything else, please let us know and we will be more than happy to help out. Have a great day! Kindest regards, Shantel.

Posted 3 years ago

“The service was excellent.”

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Posted 3 years ago

Hi Kasia, thank you for leaving us a review. If you need anything else in the future, please let us know and we will be more than happy to help out. Have a great evening! Kindest regards, Shantel.

Posted 3 years ago

“Excellent Service and prompt delivery I thoroughly recommend them”

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Posted 3 years ago

Good afternoon Peter, thank you for taking the time to leave us a review. If you need anything else, please let us know and we will be more than happy to help out. Have a great weekend! Kind regards, Shantel.

Posted 3 years ago

“Whilst searching the internet for a particular product, I came across The Workplace Depot site. I found the product that I required, at an astonishingly good price. My telephone order was taken by Layla, a most pleasant, polite, and professional lady. After I apologised for it being such a small and inexpensive purchase, she simply said "no problem". Not only was my order taken, it was delivered the next day, free of charge! To top this wonderful service, even the telephone call was free! In this day and age, it is so reassuring that there are still companies that regard every customer, and every order important. I will definitely be revisiting this truly professional company again, and I will certainly be recommending them at every opportunity. Thank you all at The Workplace Depot, and thank you Layla, for listening to my apologise for such a small order, and being so polite. Kind regards to all of The Workplace Depot Team, and thank you.”

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Posted 3 years ago

Thank you Nigel for the very kind words and I really appreciate you leaving this wonderful review and we thank you very much for your business. Kind regards, Layla.

Posted 3 years ago

“Shantel was great to deal with, would not hesitate to contact again”

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Posted 3 years ago

Hey, thank you for leaving us a great review - we're happy you're pleased with the services! If you need anything else in the future, please let me know and I will be more than happy to help out. Have a great weekend! Kindest regards, Shantel.

Posted 3 years ago

“Great product, delivery always on time and excellent staff who are always very helpful”

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Posted 3 years ago

Hi Nicola, Thank you for your review! We're very pleased you're happy with our services - we'll look forward to helping you hopefully in the near future with more enquiries. Have a great evening! Kind regards, Shantel.

Posted 3 years ago

“Shantel and the team as always were great. Also very happy with your great patience and help on the phone 😊.”

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Posted 3 years ago

Hey Anne, Thank you for taking the time to me a review! I'm happy we could help out and get you the items required - if you need anything else, please drop me a call and I will be more than happy to help you out. Enjoy the rest of your day! Kindest regards, Shantel.

Posted 3 years ago

“Great 👍🏼”

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Posted 3 years ago

Good Afternoon Tim, thank you for taking the time to leave us a review. If you need anything else in the future, please let us know and we will be more than happy to help out. Have a great day! Kind regards, Shantel.

Posted 3 years ago

“Shantel replies promptly to all enquiries and is very helpful. Prompt customer service.”

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Posted 3 years ago

Hey Helen, Thank you for the review! I am really happy we're able to help out with each enquiry - please drop me a call and I will be more than happy to lend a hand in the near future. Have a great day! Kindest regards, Shantel.

Posted 3 years ago

“Brilliant Service, thank you!”

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Posted 4 years ago

Hi Paul, thank you for taking the time to leave us a review. If you need anything else in the future, please let us know and we will be more than happy to help out. Have a great evening! Kind regards, Shantel.

Posted 3 years ago

“Super efficient and friendly service received today from my contact Shantel. Shantel was extremely helpful and polite throughout :) thank you”

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Posted 4 years ago

Good afternoon, thank you for taking the time to leave us a review. If you need anything else, please let us know and we will be more than happy to help out. Have a great day! Kindest regards, Shantel.

Posted 3 years ago

“Excellent customer service over the phone processing order payments.”

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Posted 4 years ago

Good morning Jordan, thank you for taking the time to leave us a review. If you need anything else, please let us know and we will be more than happy to help out. Have a great day! Kindest regards, Shantel.

Posted 4 years ago

“Great customer service. kept me up to date with order quality equipment arrived on time and in excellent condition”

Helpful Report

Posted 4 years ago

Hi Allen, thank you for taking the time to leave The Workplace Depot a review. We're happy you're pleased with our services! If you need anything else, please let us know and we will be happy to help out. Have a good weekend! Kind regards, Shantel.

Posted 4 years ago

“Still waiting for my order & invoice for items paid £350 ordered 13 days ago No communication no feedback”

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Posted 4 years ago

“I ordered 20 tensa barriers seven weeks ago, to enable social distancing at a museum. The person on the phone let me know that they were currently out of stock, but would be with us by early September. The payment was immediately processed by Workplace Depot, though we did not get a confirmation through until I chased it up multiple times. Eventually I was told that the invoice would be issued when the order was being fulfilled. I asked for updates on the order several weeks ago and was informed that the barriers would definitely be with us by the end of the second week of September at the latest. I again rang on Tuesday morning and was informed by the man who answered that he 'was looking at the boxes being ready to be collected' and that we should expect it on Wednesday (today). I rang on the Wednesday at 14.45 and spoke to the same man, who 'remembered my order' and said that the courier was out for delivery and would arrive before 6. At 5.30, having not had a delivery, I rang again, and the lady I spoke to told me that the shipment was 'delayed at sea!' As a museum that has to ensure the safety of its visitors, and who are opening again tomorrow for the first time in six months, we want to create a safe and welcoming environment. Workplace Depot made this very difficult for the museum and our visitors due to their rampant unprofessionalism. It is completely unacceptable behaviour top to bottom, from taking money immediately without issuing an invoice, to either lying or misinforming the customer when queried. I immediately cancelled our order and asked for an immediate refund.”

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Posted 4 years ago

“Needed the barrier next day but only the bottom frame arrived, no barriers. Emailed customer service and didn't get a response back”

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Posted 4 years ago

“Shantel was a great help”

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Posted 4 years ago

Hi, thank you for taking the time to leave me a review. If you need anything else, please let us know and we will be happy to help out. Have a good day! Kind regards, Shantel.

Posted 4 years ago

“We had a bit of a mix up on an order but Shantel dealt with it professionally and got it sorted in a timely manner. Its not often that I get service as exceptional as Shantel and The Workplace Depot.”

Helpful Report

Posted 4 years ago

Hey Emily, Thank you for the review! I am really happy we could help out and get you the item required - if you need anything else, please drop me a call and I will be more than happy to lend a hand. Have a great day! Kind regards, Shantel.

Posted 4 years ago

“Having used Workplace Depot on numerous occasions, Shantel is always extremely knowledgeable and helpful. Great company to deal with - thank you.”

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Posted 4 years ago

Hey Debby, thank you for leaving me a review. If you need anything else, please drop me an email and I will be more than happy to assist. Have a nice evening! Kind regards, Shantel.

Posted 4 years ago

The Workplace Depot is rated 4.9 based on 2,705 reviews