The Workplace Depot Reviews

Name: The Workplace Depot
Address: Miller House, Moorbridge Road East, Bingham, Nottingham
Rating: 4.94

4.9 Rating 2,712 Reviews

100 %

of reviewers recommend The Workplace Depot

Company Reviews

Metrics

Info

4.9

Based on 2,712 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham
Nottingham
NG13 8XB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is of good quality and priced reasonably. When there was an error in the order, their customer service was exceptional. They mistakenly delivered the wrong type of 4-step ladder to me, but a brief call sorted everything out. They promptly arranged for the return of the incorrect ladder and ensured the right one reached me. The entire issue was resolved seamlessly within a few days”

Helpful Report

Posted 1 year ago

Hi James, Thank you for your review, I'm really pleased to understand you are happy with the product you received and that any problems were rectified by our team in a timely manner. We look forward to welcoming you back to The Workplace Depot again soon. Kind Regards, Chrissy

Posted 1 year ago

“Fantastic service and a competitive price. Can't believe I got next day free delivery for such a modest order but very much appreciated.”

Helpful Report

Posted 1 year ago

Hi Peter, Thank you so much for your glowing review! We are so pleased you are happy with the service and pricing. We look forward to welcoming you back again to The Workplace Depot soon. Kind Regards, Chrissy

Posted 1 year ago

“Excellent level of service. Good value for money; good next-day delivery. Small problem with a missing part but customer service are resolving it.”

Helpful Report

Posted 1 year ago

Good afternoon Bernie, Thank you for your glowing review - we are so pleased you are happy with the service! I am happy my team went above and beyond to support you. If there is anything I can do to support please get in touch. Kind Regards. Chrissy

Posted 1 year ago

“early days yet! no problems with delivery left in unlocked porch, just a minor problem lining up assembly screws otherwise everything good.”

Helpful Report

Posted 1 year ago

Hi David Thanks for your reply, we're pleased you were happy with the delivery service. If you need any support with assembly, please get in touch as we are here to help. We look forward to welcoming you back again soon. Kind Regards, Chrissy

Posted 1 year ago

“Great service! Great products! Great prices! The goods were delivered next day as promised and when I called Sales Support with a query, Chrissy was very friendly and extremely helpful. Thank you.”

Helpful Report

Posted 1 year ago

Hi Ian, Thank you so much for your review - I really appreciate the mention and happy you're pleased with the service. Very happy to support you again in the future, look forward to welcoming you back soon! Kind Regards, Chrissy

Posted 1 year ago

“Excellent service, fast delivery and all at a very good price, many thanks”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave us a review. We are so happy to hear that you are pleased with the speedy service and price point! We look forward to welcoming you back again. Kind Regard, Keisha

Posted 1 year ago

“Good product, excellent price, delivery good , excellent service all round.”

Helpful Report

Posted 1 year ago

Hello Thank you for taking the time to leave a review! We are so happy to hear that you are happy with the service as a whole and we look forward to welcoming you back soon. Kind Regards Keisha

Posted 1 year ago

“Helpful on the phone answering queries, easy to order on-line and delivered the next day as stated. Thank you.”

Helpful Report

Posted 1 year ago

Hello Phil Thank you for taking the time to leave a review we really appreciate it! We are so happy to hear that you are pleased with the customer service provided as well as your speedy delivery! We look forward to welcoming you back again soon. Kind Regards Keisha

Posted 1 year ago

“Prompt service. Well packaged. Well described. Installation instruction included. Thank you.”

Helpful Report

Posted 1 year ago

Hello Mark Thank you for taking the time to leave a review! We are so pleased that you are happy with the service as a whole and we look forward to welcoming you back soon! Kind Regards Keisha

Posted 1 year ago

“I have dealt with Shantel who sorted out my query very quickly and came back to me with alternative products and we were able to put through the order quickly with delivery the following day. Very good service.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review! We're very happy you're pleased with the services provided to you as well as the products supplied! If you need anything further in the future, please let us know. Have a great day! Kind regards, Shantel.

Posted 1 year ago

“Ordered Sunday its now Wednesday night still no delivery after being promised twice it was out for delivery. Two days wasted and still no product delivered”

Helpful Report

Posted 1 year ago

“Item arrived damaged in transit. Workplace immediately sent a replacement which arrived next morning. Such speedy service and a good product.”

Helpful Report

Posted 1 year ago

Hello Thank you so much for your review - I am really pleased we were able to rectify the scenario quickly and efficiently! We look forward to supporting you again in future. Kind Regards, Chrissy

Posted 1 year ago

“Very friendly, very helpful and efficient. Highly recommended.”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave this lovely review! We are so pleased that you are happy with the service provided and we look forward to welcoming you back soon! Kind Regards Keisha

Posted 1 year ago

“Excellent information on line , delivery day and time was perfect, the step ladder was as expected very good quality thank you . It was a gift to our daughter.”

Helpful Report

Posted 1 year ago

Hello Mrs Harris Thank you so much for your wonderful review. We are so pleased that you are delighted with your step ladder! We look forward to welcoming you back with us again soon. Kind Regards, Chrissy

Posted 1 year ago

“An exemplary performance. If only all on line orders were completed in such an efficient and effective way. Thank you John Bartholomew”

Helpful Report

Posted 1 year ago

Hi John Thank you so much for your glowing review. I am so pleased you were happy with the service from start to finish. We really look forward to welcoming you back to The Workplace Depot again soon! Kind Regards, Chrissy

Posted 1 year ago

“Quick and positive response when replacing missing part for me - Excellent communications Would recommend”

Helpful Report

Posted 1 year ago

Hello Thank you for taking the time to leave a review based on your experience. We are so pleased that we could resolve this swiftly for you and we look forward to welcoming you back soon! Kind Regards Keisha

Posted 1 year ago

“First order placed with this company on line ordering was easy to do prices not too bad with free delivery”

Helpful Report

Posted 1 year ago

Hello Thank you so much for your 5-Star review! We are so happy that you are pleased with our prices and we look forward to assisting you again soon. Kind Regards Keisha

Posted 1 year ago

“excellent company they just can't do enough for you there after sales service is superb I would highly recommend this company you won't get better 5 stars all the way.”

Helpful Report

Posted 1 year ago

Hello Trevor Thank you so much for taking the time to leave such a lovely review! We are so pleased to hear that you are happy with the service provided here at The Workplace Depot. We look forward to welcoming you back soon! Kind Regards Keisha

Posted 1 year ago

“Very quick delivery , good communication and easy to use website . Thank you........S”

Helpful Report

Posted 1 year ago

Hello Steve, Thank you for your 5-Star review! We are so happy that you are pleased with the overall service provided! We look forward to assisting you again soon! All the best, Keisha

Posted 1 year ago

“Receive my ballards today. Well-made and very happy with them. Would buy again. 5 star ⭐ Good service Thank you.”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave a review! We are so pleased to hear that you are happy with the quality of the products and the service provided here at The Workplace Depot. We look forward to welcoming you back soon! Kind Regards, Keisha

Posted 1 year ago

The Workplace Depot is rated 4.9 based on 2,712 reviews