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The Workplace Depot Reviews

4.9 Rating 2,705 Reviews
100 %
of reviewers recommend The Workplace Depot
4.9
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Workplace Depot  Reviews
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Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham
Nottingham
NG13 8XB

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Anonymous
Anonymous  // 01/01/2019
My first order from The Workplace Depot and what a great service, easy and informative to order, continuous updates on delivery, very quick delivery and top quality of products that I ordered. Thank you very much and I will certainly order again and recommend this company.
Helpful Report
Posted 5 months ago
Good Afternoon Thank you so much for taking the time to leave a review, we really appreciate your feedback. We are so pleased that you are happy with the service provided from start to finish and we look forward to welcoming you back again soon! Kind Regards The Workplace Depot
Posted 5 months ago
I have just placed my second order with The Workplace Depot. The items arrive promptly and are of the best quality. The price is the best I have found also. Will be ordering again and definitely recommending to others.
Helpful Report
Posted 5 months ago
Hello Sushi Handroll, Thank you for your 5* review! It is so pleasing to hear you are a returning customer to The Workplace Depot and will recommend our brand to others. As always, please feel welcome to get in touch directly with us on hello@theworkplacedepot.co.uk if we can be of any assistance in your shopping experience. Look forward to welcoming you back again soon! Kind Regards, The Workplace Depot Customer Service Team
Posted 5 months ago
My package arrived very badly damaged in transit. I also decided that the trolley I had ordered wasn't really suitable for my purposes so asked for a refund rasther than a replacement. Becky at Workplace Depot couldn't have been more helpful, immediately issuing a refund. Many thanks again.
Helpful Report
Posted 5 months ago
Good Afternoon, Thank you for taking the time to leave a review based on your experience with us. I am sorry that you did not have the smoothest beginning, we are glad that the team could resolve this for you. Kind Regards, The Workplace Depot
Posted 5 months ago
Excellent service. Very quick at responding.
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Posted 5 months ago
Hello Colin, Thank you for taking the time to leave a 5-star review. We are so pleased that you are happy with the speedy service provided! Kind Regards The Workplace Depot
Posted 5 months ago
Delivery was 1 week late and had to chase twice. Ladder delivered was faulty. The company did nothing to help replace saying that on checking all their stock was faulty. Strangely they gave an immediate answer on this so they must have already known the stock was faulty and was taking a chance we wouldnt notice and accepted the goods. Very disappointing.
Helpful Report
Posted 6 months ago
Good afternoon, Thank you for taking the time to leave a review, we apologise that you have not had the smoothest experience, this is not the standard that we expect. I have investigated this matter and can see that this has been resolved via email. Kind Regards The Workplace Depot
Posted 6 months ago
Right product, good price, next day delivery -- and yes, it came at 0800. Good service!
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Posted 6 months ago
Hello, Thank you for taking the time to leave a review, we appreciate your feedback based on your experience! We look forward to welcoming you back again soon. Kind Regards Keisha
Posted 6 months ago
The response to a technical fault was immediate and positive. What better recommendation?
Helpful Report
Posted 6 months ago
Hello Barry Thank you for taking the time to leave a review we really appreciate your feedback. Kind Regards The Workplace Depot
Posted 6 months ago
I would highly recommend The Workplace Depot Company from my experience. We ordered some racking units that all arrived together except for one package that was to follow why I don't know, however on delivery of the last page is was heavily damaged in post/delivery transit & this was not the fault of The Workplace Depot but DX delivery. The delivery chap was ok even took photos of the damaged delivered box & loose items that had come out of the box. The DX delivery chap did say sorry but that was how it was on his van. With this I ammediatly contacted The Workplace Depot with regards to the my purchase & they could not be anymore helpfully & a replacement package was sent on next day delivery at no cost with an appolagy even when it was not the fault of the supplier who is clearly out of pocket with a replacement package due to delivery issues. It's really appreciated when a company like The Workplace Depot go to such efforts & high standards for Custer service. I would like to thank The Workplace Deport for all the prompt replies & actions taken to ensure customer satisfaction is top of the companies objectives & standard that we come first Thanks. I will definitely buy from again.
Helpful Report
Posted 6 months ago
I would highly recommend The Workplace Depot Company from my experience. We ordered some racking units that all arrived together except for one package that was to follow why I don't know, however on delivery of the last page is was heavily damaged in post/delivery transit & this was not the fault of The Workplace Depot but DX delivery. The delivery chap was ok even took photos of the damaged delivered box & loose items that had come out of the box. The DX delivery chap did say sorry but that was how it was on his van. With this I ammediatly contacted The Workplace Depot with regards to the my purchase & they could not be anymore helpfully & a replacement package was sent on next day delivery at no cost with an appolagy even when it was not the fault of the supplier who is clearly out of pocket with a replacement package due to delivery issues. It's really appreciated when a company like The Workplace Depot go to such efforts & high standards for Custer service. I would like to thank The Workplace Deport for all the prompt replies & actions taken to ensure customer satisfaction is top of the companies objectives & standard that we come first Thanks. I will definitely buy from again.
Helpful Report
Posted 6 months ago
Hello, We really appreciate your lovely feedback based on your experience, we are more than happy to help and glad we could rectify this for you promptly. We look forward to welcoming you back again soon. Kind Regards, The Workplace Depot
Posted 6 months ago
After my order was unfortunately delivered to wrong address through no fault of theirs , Charlotte Rachel and Kiesha were able to sort it out and sent out replacement order they were all very helpful the shelving units are of a very good standard I will order from them again in the future
Helpful Report
Posted 6 months ago
Hi Tess, Thank you so much for your lovely review! I'm really glad to read you had a positive experience with us. We look forward to supporting you in the future. Kind Regards, Charlotte
Posted 6 months ago
overall ordering was easy, payment method simple and delivery was prompt
Helpful Report
Posted 6 months ago
Hello John Thank you for taking the time to leave a review. We are pleased that you are happy with the service from start to finish and look forward to welcoming you back again! Many Thanks, Keisha
Posted 6 months ago
Very good range of products at prices which represent good value for money. Prompt delivery within 48 hours.
Helpful Report
Posted 6 months ago
Hi Carl, Thank you for taking the time to leave this review. We really appreciate the feedback and hope you visit the website again soon! Kind regards The Workplace Depot Team
Posted 6 months ago
My order for a five tier shelving unit was delivered in two days. When I unpacked it there were a couple of pieces missing so I contacted the customer service department. They were very helpful and arranged for replacements which arrived next day. The unit is sturdy and easy to put together (so my grandson tells me). I will be needing more shelving soon and will definitely buy again from this company because of the quality of the shelves, their speed of delivery and excellent customer service. I'd give them more than five stars if available!
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Posted 7 months ago
Hello Christa Thank you for taking the time to leave a review based on your experience. We look forward to assisting you again soon! Kind Regards The Workplace Depot
Posted 7 months ago
My order arrived the day after ordering. It was sturdily packaged. As no one was home, it was taken in by my neighbours. Unfortunately, there were two small pieces missing. I sent an email to Workplace Depot, who responded almost immediately and arranged for the missing pieces to be sent. Despite the missing pieces (everyone has the odd offday!) I would still give 5 out of 5, because it was dealt with so quickly and politely.
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Posted 7 months ago
Thank you for your review! I'm really glad to read you had a positive experience with us. We look forward to supporting you in the future. Kind Regards, Charlotte
Posted 7 months ago
Excellent service items coming really quick and an excellent price had a return e-mail within hrs with all the info on.
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Posted 7 months ago
Hello Thank you for taking the time to leave a 5-star review! We are so happy to hear that you are pleased with the speedy service provided! Kind Regards The Workplace Depot
Posted 7 months ago
Excellent service . Quality product with next day delivery . Aftersales support superb . Highly recommended .
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Posted 8 months ago
Hello, Thank you for taking the time to leave a review we really appreciate your feedback. We are so pleased to hear that you are happy with the service and product provided. We look forward to welcoming you back again soon! Kind Regards The Workplace Depot
Posted 7 months ago
I ordered a security cabinet and somehow the key got lost. I called Workplace Depot and a replacement was delivered the next day, no questions (it was probably me that lost it!). Very quick and efficient. Excellent service.
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Posted 8 months ago
Hello Thank you for taking the time to leave a 5-star review based on your experience. We look forward to welcoming you back again soon! Kind Regards The Workplace Depot
Posted 8 months ago
Really pleased with my purchase. Good quality and fast delivery service!
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Posted 8 months ago
Hi Kelly, Thank you for taking the time to leave this review and rating us 5 stars. We really appreciate your feedback and hope you visit the website again soon! Many thanks The Workplace Depot
Posted 8 months ago
A good seller in terms of service and price
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Posted 8 months ago
Good afternoon, Thank you for taking the time to leave this review and rate us 5 stars. We hope you visit our site again soon. Many thanks The Workplace Depot
Posted 8 months ago
Had a faulty product delivered and Charlotte in customer service resolved the problem straight away and sent us out a new one in the post on next day delivery, 5* service.
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Posted 8 months ago
Hi Samuel , Thank you so much for taking the time to leave a review based on your experience. We are so pleased that we got this rectified for you quickly and we look forward to welcoming you back again soon! Kind Regards Charlotte
Posted 8 months ago
The Workplace Depot is rated 4.9 based on 2,705 reviews