The Windscreen Company Reviews

Name: The Windscreen Company
Rating: 4.91

4.9 Rating 311 Reviews

98 %

of reviewers recommend The Windscreen Company

Company Reviews

Metrics

Info

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

08081699327

Email:

enquiries@thewindscreenco.co.uk

Location:

Tudor Works, 26 Turret Ln, Ipswich
IP4 1DL

Write Your review

Tell us how The Windscreen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Massive thank you to Marc & Ciaran for their friendly professional service, work carried out to a great standard. Bookings was hassle free. Would highly recommend.”

Helpful Report

Posted 9 months ago

Dear Jules, Thank you for taking the time to give us this great review and the recommendation! We always strive to ensure that our work is professional and undertaken to a high-standard, so it's great to see the team were able to provide such a positive service. Thank you again for choosing us. Best regards, The Windscreen Company Team

Posted 7 months ago

“Had both front and rear windscreens replaced. Quick service at a good price but lots of broken glass left within the tailgate, which had to be removed and cleared by my local garage at an additional cost.”

Helpful Report

Posted 10 months ago

Dear Liam, Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the quick service and competitive pricing. However, we are concerned about the issue you've experienced with the broken glass left within the tailgate. This is not the standard of service we aim to provide. Could you please contact us directly at The Windscreen Company or enquiries@thewindscreenco.co.uk. We would like to understand more about what happened and make things right. Your satisfaction is our top priority, and we're committed to resolving this matter to your satisfaction. Looking forward to hearing from you soon. Warm regards, Barry - The Windscreen Company

Posted 9 months ago

“Prompt and friendly local service, a fraction of the price of Autoglass and seems like really nice job (but not yet taken car into rain and wind, as waiting for glue to set on trim).”

Helpful Report

Posted 10 months ago

Dear Greg, Thank you for taking the time to leave us this positive review! We're really glad that the team were able to provide a prompt and friendly service. We were also pleased to see that you were satisfied with the price of our services against our competitors as we pride ourselves on providing high-quality windscreen services for affordable prices. We also hope that once the glue sets on the trim that you'll be able to test our high-quality workmanship. Thank you again for choosing The Windscreen Company and if you need assistance in the future please do not hesitate to reach out to us. Best regards, The Windscreen Company Team

Posted 7 months ago

“Another great job from Marc - very professional, price quoted was pride paid. Would highly recommend.”

Helpful Report

Posted 10 months ago

Dear Julie, Thank you for submitting such fantastic feedback and we really appreciate the recommendation! It's great to hear that the team were able to deliver another professional and high-quality service. We always strive to provide an accurately priced quote for our windscreen services, so it was positive to see that we upheld this. Thank you again for your continued support of The Windscreen Company. Best regards, The Windscreen Company Team

Posted 7 months ago

“Fantastic service! Friendly guy, turned up on time, speedy fitting of new windscreen. Good price too! Definitely recommend 😁”

Helpful Report

Posted 10 months ago

Hello, Thank you for the recommendation and for leaving us such a positive review! We really appreciate the feedback and are pleased to see that you had such a fantastic windscreen replacement service. We take pride in offering efficient and punctual windscreen services at competitive prices, so it's great to see this reflected in your review. Thank you again for taking the time to leave a review and if there is anything we can assist you in the future we will be more than happy to help. Best regards, The Windscreen Company Team

Posted 7 months ago

“Fantastic job. Extremely professional under difficult circumstances Was a job done in Wolverhampton Cheers you’re a star!!!!”

Helpful Report

Posted 11 months ago

Hello, Thank you for leaving this positive feedback! It's great to see that our windscreen technician was able to provide a professional and fantastic job under the difficult circumstances. We always aim to provide a high-quality service, so it's great to see that this was demonstrated by our dedicated technician in Wolverhampton. We really appreciate the feedback you have left us and we would like to thank you again. Should you require our services again, please do not hesitate to get in touch. Best regards, The Windscreen Company Team

Posted 7 months ago

“My bad luck to need both front and rear windshields replaced within 6 weeks of each other. Great service from this company. Friendly and knowledgeable staff on the phone. Prompt and expertise service from the technician (thanks Kevin!) Both times he arrived on time and fixed the issue. Highly recommend the company.”

Helpful Report

Posted 11 months ago

Dear Jane, Thank you for leaving such a positive review and for the recommendation of our windshield replacement services! It's unfortunate to hear that you needed to have your rear and front windshields replaced within such a small timeframe, but we are glad that the team were able to provide a punctual and effective service. We were also pleased to see in your feedback that our team displayed their expertise from start to finish. Thank you again for leaving such a positive review. Should you need any further assistance in the future, we are more than happy to help. Best regards, The Windscreen Company Team

Posted 7 months ago

“Hi, I've been in car fleet management for many years and therefore exposed to many windscreen companies. Karl and the team are unquestionably the best I've dealt with for efficiency, they always get back to you, always accommodating, And of course great value. I would highly recommend. Guys well done, Chris Lamport PAS Fleet Management”

Helpful Report

Posted 11 months ago

Hi Chris, Thank you for taking the time to leave such a positive review of our windscreen services and for the recommendation! As a company, we strive to provide high-quality customer service as well as an efficient service, so it's fantastic to see that the team were the best that you have dealt with, especially with your experience of working with other windscreen companies. We would like to thank you again for the review and for choosing The Windscreen Company for your windscreen services. Best Regards, The Windscreen Company Team

Posted 7 months ago

“Excellent professional windscreen seal replacement today, was a high risk of windscreen breaking removing it, but the seal was carefully replaced, saving me the cost of a New Windscreen , very grateful for a great job done , now to push Land Rover for compensation as vehicle had only done 15,000 miles despite being a few years old, and water was dripping through the seal”

Helpful Report

Posted 11 months ago

Hello, Thank you for the positive feedback on our windscreen seal replacement! We're really pleased to see that the team did a great job in replacing the windscreen seal and stopping the windscreen from leaking further. We pride ourselves on offering a high-quality service, so this is fantastic to see in your review. We'd like to thank you again for the kind words. Should you need any further assistance in the future, The Windscreen Company will be more than happy to help. Best Regards, The Windscreen Company Team

Posted 7 months ago

“Called at 4.30pm Wednesday for a quote, confirmed booking at 8am Thursday and by midday the replacement was complete. Fantastic price coupled with excellent service and friendly staff, I cannot recommend this company enough.”

Helpful Report

Posted 11 months ago

Dear Annie, Thank you so much for your review! We sincerely appreciate your feedback and are really pleased to hear that you would recommend our windscreen replacement services. We are delighted the the team were able to provide such a positive and professional service from start to finish. It's also great to know that you found the pricing to be fantastic as we always try offer competitive prices for all of our windscreen services. Once again, thank you for choosing The Windscreen Company. Best regards, The Windscreen Company Team

Posted 7 months ago

“Excellent service”

Helpful Report

Posted 1 year ago

Hello, Thank you for leaving us a 5-star review! We are glad that the team were able to provide an excellent windscreen service for you. Thank you again for the positive review. Best Regards, The Windscreen Company Team

Posted 7 months ago

“Needed a new screen in Renault Master van so i got in touch via email, a very prompt reply, and very good quote, they gave me a date and turned up on time, the fitter was very polite, and professional explained everything clearly and done a very good job. Would definitely use again and would certain recommend to others. Did have to remind them about a receipt, other wise would have been 5 stars.”

Helpful Report

Posted 1 year ago

Dear Jamie, Thank you for taking the time to leave a review! We are delighted to hear about your positive experience regarding the windscreen replacement you received. We really appreciate your feedback regarding the team's prompt response, detailed quote, and for providing a punctual and professional windscreen replacement service. Although we would like to apologise for the oversight regarding the receipt and we will ensure that such matters are handled more efficiently in the future. Thank you again for choosing The Windscreen Company and should you need any assistance in the future, we are more than happy to help. Best regards, The Windscreen Company Team

Posted 7 months ago

“Not only was Danny friendly, professional and efficient but he also helped with a large delivery of glass that needed to be carried up to the end of our garden! Thank you!”

Helpful Report

Posted 1 year ago

Hello, Thank you for leaving such a positive review! We're really pleased that the team provided such a friendly, professional and efficient windscreen service. At The Windscreen Company, we always strive to provide high-quality workmanship and a top level customer service. Thank you again for choosing The Windscreen Company. Best regards, The Windscreen Company Team

Posted 7 months ago

“My Fiat 500L had a cracked windscreen and the insurance did not cover it. Because it had lane assist and rain sensor I had some horrendous quotes. These National sites suck you in wanting you to book the appointment before you get a price, talking to Bots is not my bag either, and those that did quote took all day to come back to me. I live in the West Midlands and rang The Windscreen co, Gary answered on the second ring and I had a quote that blew the competition out of the water, in under two minutes. Kevin fitted the windscreen doing a fantastic job. First class, great service, great price, Thank you. Keep up the good work. Paul. Stourbridge.”

Helpful Report

Posted 1 year ago

Dear Paul, Thank you for leaving us such a positive review! We are glad to see that you had such a positive experience. We're glad to see that the team was able to provide such a professional service and that you were pleased by our competitive prices for cracked windscreen repair. We always aim to combine a first-class service with competitive prices for all of our windscreen services. If you need any assistance in the future, we will be more than happy to help. Thanks again for choosing The Windscreen Company. Best regards, The Windscreen Company Team

Posted 7 months ago

“Got in touch via email, a very prompt reply, and very good quote, they gave me a date and turned up on time, the fitter very polite, and professional explained everything clearly and done a very good job. Would definitely use again and would certainly recommend .”

Helpful Report

Posted 1 year ago

“Had a leaky windscreen and a stone chip, the repair was completed on my drive at home. Managed to save my original screen. Punctual, informative and professional and great value for money. Brilliant company, highly recommend.”

Helpful Report

Posted 1 year ago

“Our company received a great service from start to finish. Mark and Ciaran came to our work address and fitted a new windscreen very efficiently. We where very pleased with the whole service. Thank you.”

Helpful Report

Posted 1 year ago

“Billy and Tom came and changed my windscreen. Very professional and polite. Quick and tidy job. 10/10 highly recommend the lads”

Helpful Report

Posted 1 year ago

“Had a leaking windscreen on my Range Rover evoque . Got in touch with The Windscreen company and they quoted a great price on a screen refit . Was told there’s a Possibility of screen breaking as it was taken out but Matt and Jarrod managed to take out ,refit and calibrate without any problems🙌😃. Punctual and polite ! Great job guys , so glad I got in contact with this company ! Would recommend”

Helpful Report

Posted 1 year ago

“THE Windscreen Company.. its in the name.. this is the only company we use.. always helpful and 100% reliable.. they fit our HGV's and once booked they liaise with the workshop to fit in around them.. this is the only company we would recommended ..”

Helpful Report

Posted 1 year ago

The Windscreen Company is rated 4.9 based on 311 reviews