Login
Start Free Trial Are you a business?? Click Here

The Whisky Vault Reviews

5.0 Rating 1,392 Reviews
100 %
of reviewers recommend The Whisky Vault
5.0
Based on 1,392 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Whisky Vault Reviews

About The Whisky Vault:

The Whisky Vault was born from ideas created by Philip and Richard Hawley, a Father/Son relationship, based in Yorkshire, UK. The business was established in 2008 and is still run as an entirely family-oriented project.

We provide whisky lovers worldwide an online hub for discovering and securely purchasing top quality rare, vintage and collectible whisky. We always aim to carry out this service at a high standard coupled with exceptional customer support - values extremely important to us.

With over 2,000 items in our catalogue, there are expressions of whisky that are very rare and indeed highly sought after. We endeavour to keep the site exciting and fresh and therefore are consistently adding new products, as and when we acquire them.

Richard and Philip Hawley
The Whisky Vault Ltd

Visit Website

Phone:

01133225785

Email:

mail@thewhiskyvault.com

Location:

Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA
Leeds
LS15 4TA

Write Your review

Anonymous
Anonymous  // 01/01/2019
My order arrived in perfect condition. They took away the stress of worrying about the whisky arriving in time for our anniversary. Huge thanks!
Helpful Report
Posted 4 years ago
Very friendly and helpful customer service. Quick shipment and helpful despatch notifications.
Helpful Report
Posted 4 years ago
Always a pleasure to do business with you. First class customer service and communication. Highly recommended.
Helpful Report
Posted 4 years ago
Impeccable service, wide selection of whisky.
Helpful Report
Posted 4 years ago
All good, thanks chaps!
Helpful Report
Posted 4 years ago
The whiskey vault were truly wonderful at every stage of the order process and i cannot recommend them enough! Ash.
Helpful Report
Posted 4 years ago
Great service and very prompt.
Helpful Report
Posted 4 years ago
Excellent email communication, order as described. Free shipping to boot 🙌🏾
Helpful Report
Posted 4 years ago
Very pleased with delivery of my whisky. Superb customer service.
Helpful Report
Posted 4 years ago
Excellent service, gladly took advantage of free shipping to the US.
Helpful Report
Posted 4 years ago
Honestly, such a perfect experience with the customer service team. My order got delivered to CA in a matter of days. I would recommend highly.
Helpful Report
Posted 4 years ago
SIMPLY THE BEST!!!!!
Helpful Report
Posted 4 years ago
Very good. Fast and slick.
Helpful Report
Posted 4 years ago
I ordered 4 bottles of whisky, the communication was excellent and the shipment arrived well packed and in double quick time!
Helpful Report
Posted 4 years ago
FAST DELIVERY GREAT PRICE A++
Helpful Report
Posted 4 years ago
Always something interesting, prices very reasonable. The efficiency of the delivery service goes without saying.
Helpful Report
Posted 4 years ago
Truly a five-star experience yet again! Philip and his folks at TWV have not only a fantastic selection of rare and old malts at fair prices in their online shop, but are also most helpful and accommodating when it comes to choosing your preferred bottle(s). And on top, cross-border delivery to Germany was faster than the speed of light..... Kudos for an excellent shopping experience! Heiko
Helpful Report
Posted 4 years ago
A lot of products, a great customer service and a very good packaging : I strongly recommend the shop.
Helpful Report
Posted 4 years ago
Amazing client support, super fast delivery. Thank you!
Helpful Report
Posted 4 years ago
Cool whisky store. Excellent products and service.
Helpful Report
Posted 4 years ago
The Whisky Vault is rated 5.0 based on 1,392 reviews