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The Whisky Vault Reviews

5.0 Rating 1,392 Reviews
100 %
of reviewers recommend The Whisky Vault
5.0
Based on 1,392 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Whisky Vault Reviews

About The Whisky Vault:

The Whisky Vault was born from ideas created by Philip and Richard Hawley, a Father/Son relationship, based in Yorkshire, UK. The business was established in 2008 and is still run as an entirely family-oriented project.

We provide whisky lovers worldwide an online hub for discovering and securely purchasing top quality rare, vintage and collectible whisky. We always aim to carry out this service at a high standard coupled with exceptional customer support - values extremely important to us.

With over 2,000 items in our catalogue, there are expressions of whisky that are very rare and indeed highly sought after. We endeavour to keep the site exciting and fresh and therefore are consistently adding new products, as and when we acquire them.

Richard and Philip Hawley
The Whisky Vault Ltd

Visit Website

Phone:

01133225785

Email:

mail@thewhiskyvault.com

Location:

Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA
Leeds
LS15 4TA

Write Your review

Anonymous
Anonymous  // 01/01/2019
TWV offered an incredible service and I’m really pleased with my purchase.
Helpful Report
Posted 2 years ago
A perfect transaction, very satisfied with the purchase and handling.
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Posted 2 years ago
Really Great Quick Service.
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Posted 2 years ago
I bought a great whisky! Fast delivery and well packaged in recyclable materials.
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Posted 2 years ago
First class whisky retailer.
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Posted 2 years ago
Superb service and knowledgeable advice.
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Posted 2 years ago
Thank you for the chance to purchase the 1st release of Lochlea. Extremely happy with the service and purchase. A+++
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Posted 2 years ago
Over the moon to get one of the Lochlea inaugural bottles, thank you guys so much. You definitely won't find this one on an auction site! Slainte!
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Posted 2 years ago
Delighted to be offered the opportunity to purchase the new Lochlea First Release. First class service and delivery as per usual from TWV!!
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Posted 2 years ago
Just signed for the delivery of my order. Brand new release from a new distillery that was supposedly 'sold out' everywhere else or magically triple the recommended price!! Thank you so much, I am so happy to get my hands on this bottle!
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Posted 2 years ago
Lighting fast delivery of the new Lochlea whisky from the Whisky Vault team. Amazing service, thank you for giving first buying options to us past customers ☺️
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Posted 2 years ago
Managed to bag a bottle of the Lochlea 1st Release at £50! Great service, shipping fast and fairly priced.
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Posted 2 years ago
I had an issue with the cost of delivery however I was given a very clear explanation and because of that will be delighted to continue buying whisky from Whisky Vault.
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Posted 2 years ago
Very Happy. Definitely be buying again in the future.
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Posted 2 years ago
Superb delivery of brand new product inside 48 hours. Thanks a million!
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Posted 2 years ago
The whisky I ordered arrived even earlier than I'd hoped, which I am very happy about, will definitely be buying from here again.
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Posted 2 years ago
This was a very pleasant experience, excellent customer values and service of the highest order.
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Posted 2 years ago
Fantastic service and shipping times.
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Posted 2 years ago
Fast shipping. Great products at good price point.
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Posted 2 years ago
Really great service!!
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Posted 2 years ago
The Whisky Vault is rated 5.0 based on 1,392 reviews