The Whisky Vault Reviews

Name: The Whisky Vault
Address: Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA, Leeds
Rating: 4.99

5.0 Rating 1,416 Reviews

100 %

of reviewers recommend The Whisky Vault

Company Reviews

Metrics

Info

5.0

Based on 1,416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Whisky Vault:

The Whisky Vault was born from ideas created by Philip and Richard Hawley, a Father/Son relationship, based in Yorkshire, UK. The business was established in 2008 and is still run as an entirely family-oriented project.

We provide whisky lovers worldwide an online hub for discovering and securely purchasing top quality rare, vintage and collectible whisky. We always aim to carry out this service at a high standard coupled with exceptional customer support - values extremely important to us.

With over 2,000 items in our catalogue, there are expressions of whisky that are very rare and indeed highly sought after. We endeavour to keep the site exciting and fresh and therefore are consistently adding new products, as and when we acquire them.

Richard and Philip Hawley
The Whisky Vault Ltd

Visit Website

Phone:

01133225785

Email:

mail@thewhiskyvault.com

Location:

Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA
Leeds
LS15 4TA

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The Whisky Vault 5 star review on 8th June 2024

Sheng ZHONG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service from top to bottom. Thank you. H :)”

Helpful Report

Posted 8 years ago

“Great ordering experience. My purchase arrived in incredible time! I ordered on Monday and it arrived on Wednesday, in California! I highly recommend this seller.”

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Posted 8 years ago

“Very fast delivery (within 2 day to continental Europe), item as described on the website and very prompt replies to question. Thank you for the glass! Very satisfied with my experience”

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Posted 8 years ago

“Excellent shipping and packing of the bottles! I can highly recommend their services!”

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Posted 8 years ago

“Excellent company to deal with.”

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Posted 8 years ago

“Excellent communication and packaging of goods.”

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Posted 9 years ago

“Ordered gift for my father and arrived next day as described. Very pleased, excellent work chaps!!”

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Posted 9 years ago

“Caring service with customer's needs in mind. Very helpful from the point of enquiry all the way to delivery. I had enquired about purchasing a gift (1980 Balvenie Single Barrel) and Richard had answered all of my questions. He even offered to reserve the bottle for me until I was ready to make payment a few days later. I had made the purchase on a Friday and it came to my desk at my office in Singapore on the Monday in perfect condition. The customer service is flawless and as is the product, I would definitely purchase again and have already recommended to my friends and colleagues here in Singapore. Thank you so much!!!”

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Posted 9 years ago

“Very responsive to email query, ultra fast delivery (in bullet proof packaging) and good after sales. Not a bad word to say, thank you. Sam P.”

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Posted 9 years ago

“First class. Well packaged and quickly received. They have an unbelievable range that will likely tempt me back soon!!”

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Posted 9 years ago

“Top notch from start to finish. They have some amazing old Scotch on the site – and mine was delivered to me within 24 hours! Highly recommended.”

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Posted 9 years ago

“The speed at which the whisky arrives at my country is astonishing. The box that came along with the whisky could be in a better condition, it was a little worn on the edges. Other than that, overall it was a good experience. Cheers.”

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Posted 9 years ago

“Everything is smooth and fast. I feel easy buying from you. Unfortunately sending bottles by DHL to HK is too expensive.”

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Posted 9 years ago

“Fair price, immediate delivery, everything perfect. Anytime again.”

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Posted 9 years ago

“Ordering from the Whisky Vault was very simple and easy. They gave me great knowledge on what i should be buying as an investment birthday present for one of my good friends. The bottle arrived swiftly and was well packaged for protection. 5 Stars easy!”

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Posted 9 years ago

“I was very pleased with the way my enquiry was dealt with. They were extremely knowledgeable and the service was excellent. I would highly recommend the whisky vault to anyone.”

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Posted 9 years ago

“Delighted. Always my first choice when sourcing that extra special gift, for discerning whisky drinking friends and customers, who appreciate a quality malt - every aspect of dealing with the Whisky Vault is second to none, right from ease of use of the website, product choice, ordering process, packaging and delivery. Quality from start to finish.”

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Posted 9 years ago

“Excellent service at a reasonable price”

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Posted 9 years ago

“Very well packaged and dispatched immediately. Would recommend and would certainly use again.”

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Posted 9 years ago

“Excellent service, will contact you again.”

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Posted 9 years ago

The Whisky Vault is rated 5.0 based on 1,416 reviews