Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,765 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,765 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Anonymous

Anonymous // 01/01/2019

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“Ordered a black touch up pen, arrived promptly and with all the instructions one would need.Great service many thanks.”

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Posted 5 months ago

Thank you for your kind words, Damien! 🤩 If you need any further assistance or have more touch-up projects in the future, don’t hesitate to reach out. Many thanks for your support!

Posted 5 months ago

“Tried a few touch ups but this is by far the best colour match”

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Posted 5 months ago

Bryan, thank you for the great feedback! We’re delighted to hear that our touch-up paint is the best colour match you’ve found. If you need any more help or have future projects, just let us know. We’re here to ensure you always get the perfect match! 🌈🎨

Posted 5 months ago

“Perfect match. Job well done.”

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Posted 5 months ago

Hi there, Jessie! Thank you for your glowing 🌟🌟🌟🌟🌟 review! 💙

Posted 5 months ago

“I bought some paint for my wife's car after reading all the reviews. Some kind person had pushed a super market trolley into the side. Scuffing the rear bumper. I followed the video instructions and, to be honest, it's a very good job. I mean the colour match is spot on. Not only that the paint was sent out very quickly. Really very impressed with the whole experience. Well done guys.”

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Posted 5 months ago

Thank you so much for the wonderful review with your TUPF experience, Peter! We're sorry to know the reason of you needing our paint. However, we’re thrilled to hear that the video instructions helped you achieve a great result, and have exceeded your expectations. If you need anything else in the future, we’re always here to help. Well done to you for the excellent touch-up project! 🚗✨

Posted 5 months ago

“Can’t fault the paint or the service. Top job thanks”

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Posted 5 months ago

Thank you for the great feedback, Michael! Glad to hear that you're happy with both the paint and the service received. If you need anything else or have more projects in the future, we’re here to help. Thanks again for choosing TUPF! 💙

Posted 5 months ago

“Great service paint came very quickly and is a perfect match. Used this company before and will use again.”

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Posted 5 months ago

Thank you for the awesome 5-⭐ review, Marcus! It’s great to hear you’ve had a positive experience with us before and plan to return. We look forward to serving you again! 💙

Posted 5 months ago

“Works well and an exact match”

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Posted 5 months ago

Hello, Christopher! We’re thrilled to hear that our colour match and product have met your expectations.🎨

Posted 5 months ago

“Was trying to spray whole roof panel, but couldn’t get an even coverage.”

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Posted 5 months ago

Hello Terence, we're sorry to hear you had trouble getting an even coverage on your roof panel. We’d love to help you achieve the perfect finish. Please email us at info@touchuppaintfactory.co.uk, and our paint experts will be happy to provide guidance and tips for a smoother application. We look forward to assisting you!

Posted 5 months ago

“Paint did not match my vehicle car now needs bumper and bonnet respray”

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Posted 5 months ago

Hello Tony, we're sorry to hear that the paint didn’t match as expected. We definitely want to make this right for you. Please email us at info@touchuppaintfactory.co.uk with your details, and we’ll do our best to resolve the issue. Thanks for bringing this to our attention, and we hope to sort this out for you promptly.

Posted 5 months ago

“Reliable colour matching, availability of someone to talk to if needed, combined with rapid delivery: what's not to like.”

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Posted 5 months ago

Hi there, Bill! Thanks for the glowing feedback! We’re delighted to hear that our colour match, delivery, and support hit the mark for you. We look forward to serving you again in the future! 💙

Posted 5 months ago

“Excellent service and product. Colour match was perfect and the kit came with all the bits needed to complete the job. Definitely recommended and I will use again.”

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Posted 5 months ago

Hello John! Thanks ever so much for the brilliant review! If you ever need to touch up a vehicle in the future, we’ll be here, ready for your next touch-up adventure! 💙

Posted 5 months ago

“Tried other touch up paint providers and they did not come close. The Touch Up Paint Factory was spot on perfect.”

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Posted 5 months ago

Wow, Nigel! Thank you for the awesome feedback! We’re thrilled to hear that our touch-up paint hit the mark. If you ever need more magic for your touch-ups, you know where to find us! 🤩

Posted 5 months ago

“Delivery was quick, however I haven't used the paint yet,bought in readiness for stone chips etc.”

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Posted 5 months ago

Thank you for your feedback, Alan! We're glad to hear the delivery was quick. 🚚💨 ⚡ When you’re ready to use the paint, if you have any questions or need assistance, don’t hesitate to reach out. We're here to help!

Posted 5 months ago

“Does exactly what it says and a perfect match.”

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Posted 5 months ago

Hi there, Philip! Glad to hear it’s a perfect match and does exactly what you need! 💙

Posted 5 months ago

“Does exactly what it says wonderful customer service and little extras and tips on usage.”

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Posted 5 months ago

Hello Ian! Thank you for sharing your experience using our paint. 💙

Posted 5 months ago

“Pretty poor results on tiny chips on my MX5 2020. Paint does not sink into small chip even. On a drop.”

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Posted 5 months ago

Hello Tom! We are sorry for the inconvenience you experienced with our paint. Can you please send us an email at info@touchuppaintfactory.co.uk to work with a resolution with our team? We wanted to turn things around for you.

Posted 5 months ago

“Yes i used paint pen today...and best thing i bought....”

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Posted 5 months ago

Thank you for your awesome rating and review, Tariq! 🚗✨

Posted 5 months ago

“Very poor touch up pen...Not as your video shows...takes for ever for the paint to come through to the poor quality felt like tip...after just a few dabs as per video on the test card supplied(very clever video editing you don't show how long it takes for paint to flow) when eventually paint does flow through the end of the felt like nib is like a cotton wool bud, then like others have mentioned when trying to cover small stone chips on your bonnet it looks like it's got measles..Thought this product was going to be a game changer...it's not until you solve the poor quality felt like nib on the touch up pen..Will not be buying again expensive for what you get.”

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Posted 5 months ago

Hello there, we're really sorry to hear about your experience with our pen. It sounds like our product didn't quite perform as expected, and we apologise for any frustration caused. Your feedback is invaluable, and we'd like to make things right for you. Please get in touch with us directly at info@touchuppaintfactory.co.uk so we can address the issue. We're here to turn this experience around and provide you with the quality you deserve. Thanks for bringing this to our attention!

Posted 5 months ago

“The paint worked really well, considering I was using it outside, and the colour was a good match(very slightly lighter than the old paint). I went over it with 2,500 grit Wet & Dry the next day then polished it with T Cut and it did the trick. Would definitely use it again, but on a calmer day next time.”

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Posted 5 months ago

Thank you for your fantastic review, David! It sounds like you turned a breezy day into a masterpiece! We're glad our paint did the trick, even outdoors. Next time, we'll hope for calmer weather to make your touch-up even smoother. Here's to keeping your ride looking sharp! 🥂🚗✨

Posted 5 months ago

“Came promptly, easy to use and works well.”

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Posted 5 months ago

Awesome, Andy! Thank you for sharing your ⭐⭐⭐⭐⭐ experience using TUPF!

Posted 5 months ago

Touch Up Paint Factory is rated 4.6 based on 3,765 reviews