Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,726 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 20th December 2024

108

Anonymous

Anonymous // 01/01/2019

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“Paint matches perfectly and hides scratches well definitely be ordering more”

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Posted 3 months ago

🤩💙 Awesome, Mat! We’re so thankful for your positive feedback!

Posted 2 months ago

“I bought the touch up paint for my blue Dacia Sandero I had a scratch beside the drivers side of the door handle probally caused by a key after applying the paint the scratch has completely dissapeared I applied some polish and it looks great the paint is a great buy.”

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Posted 3 months ago

Thank you for sharing your wonderful experience, Charlie!

Posted 2 months ago

“I am very much obliged to the Touch up Paint factory for the secific help given to me in overcoming paint difficulties with my Clasic car. The care in getting exactly the rght colour and the advice given was most helpful. I would have no reservation in reccommending their servece to any car owner.”

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Posted 3 months ago

Hello John! Finding the right colour can be quite a challenge, so it’s fantastic to hear your positive experience with Touch Up Paint Factory. Your recommendation speaks volumes, and it’s lovely to see such care and attention to detail acknowledged. If you ever need further assistance or have more projects in mind, we’re here to help. Happy driving! 🚗✨

Posted 2 months ago

“I received the touch up pen cant use it at the moment due to the weather but looking forward to seeing the rsult after using it”

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Posted 3 months ago

Hi there, Gene! Glad that you have received the paint. We're excited for you to use the paint and see the results—it’s always rewarding to give your car a treat. If you have any questions when you finally get to it, don’t hesitate to reach out. Here’s hoping for some sunshine soon, so you can get to work on that touch-up! 🌤️

Posted 2 months ago

“Colour not a great match and nib on the paint pen isn't the best ended up using a fine art brush”

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Posted 3 months ago

Thank you for your feedback, Dean! It’s a shame to hear that the colour wasn’t quite right and that the nib didn’t meet your expectations. We appreciate your patience and would like to help you find a solution. If you could contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495, we can look into options for you. We want to make sure you get the full assistance that our team can provide.

Posted 3 months ago

“Colour matched perfectly & arrived very fast.”

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Posted 3 months ago

Thank you for your delightful rating and review, Peter! Happy driving! 🌈

Posted 2 months ago

“The paint arrived next day when ordered after 3 the day before the colour match was spot on, will deal with again when I have to”

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Posted 3 months ago

Wonderful, Ray! We're so glad to hear your positive experience with us and we appreciate your continued support!💓

Posted 2 months ago

“Sent out quickly. Paint easy to apply and dried fast. A good colour match. Very happy with this product.”

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Posted 3 months ago

Thank you for your trust in us! Glad that we have met your expectations!

Posted 2 months ago

“Excellent colour match, as per usual.”

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Posted 3 months ago

🤩 Wow! Thank you so much for rating us a perfect 5 and for your continued support with Touch Up Paint Factory.

Posted 2 months ago

“Great quality and quick service”

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Posted 3 months ago

Wonderful! Thank you so much for your kind words with our paint and service.

Posted 2 months ago

“The response and service was brilliant and prompt with the delivery. Thank you”

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Posted 3 months ago

Thank you for choosing us, Chris and for sharing your TUPF experience!✨

Posted 2 months ago

“Ease of use on website Enter reg Colour match Tbc”

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Posted 3 months ago

Awesome, Mark. Thank you for sharing your Touch Up Paint Factory experience from delivery to paint match. We look forward to another opportunity to assist you again in the future.

Posted 2 months ago

“The paint i wanted was for my Mercedes 560 sec 1990 , when i wenbt to mercedes they said i have to go to Mercedes in Germany to get it unreal , then i saw you advert pur my reg number in and you came back with the correct clouer it was amazing and yes it mached 150% wonderful That you so much Steve Hayes”

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Posted 3 months ago

Thank you for trusting us with your needs, Stephen! 💙

Posted 2 months ago

“Very good will use them again bit post is a bit high for the time it takes”

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Posted 3 months ago

Thank you for your delightful support, Michael.

Posted 2 months ago

“I got the All In One Touchup pen and it works really well after the initial charging stage. Very pleased with the results fixing a chip where something got caught between the door and sill. Excellent colour match.”

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Posted 3 months ago

We’re so thankful for your positive feedback!

Posted 2 months ago

“Excellent colour match and easy to apply with the pen applicator”

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Posted 3 months ago

Your review is deeply valued, David! Thak you!

Posted 2 months ago

“Not particularly impressed with the colour match. Not a problem with the system and the delivery was reasonably quick. Expected better”

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Posted 3 months ago

Thank you for sharing your thoughts with us, Colin. While we’re glad to hear the delivery was prompt, we’re sorry that the colour match didn’t meet your expectations. It’s always disappointing when a product doesn’t live up to what you had in mind. Id you could contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 together with your order number and a short description of the issue. We truly want to ensure you have the best experience possible—after all, the right colour can make all the difference in a touch-up paint project!

Posted 3 months ago

“Good product, good service”

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Posted 3 months ago

Thank you for your generous support, Neil!

Posted 2 months ago

“Very good match and great little pack of touch up goodies. Just a tad expensive really but it’s top notch I suppose”

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Posted 3 months ago

Hello Gordon, thank you for sharing your experience with us. We appreciate your feedback. While we recognise that we may not be the most inexpensive option in the market, we take pride in the quality of the products we offer.

Posted 2 months ago

“Staff very helpful. Product delivered promptly, however the touch up pen was very poor. After following all the instructions, small amount of paint ran down the outside of the nib and didn’t reach the tip. As a result had to get a small brush and paint it on. Don’t know about the quality of the paint as it took about ten coats to cover the black underneath. Result was a rough, poor job. Very disappointed !”

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Posted 3 months ago

Hello John! Thank you for your kind words about our staff and for noting the prompt delivery! However, it’s disheartening to hear about your experience with the pen. It sounds like you’ve put in a lot of effort, and we completely understand your disappointment with the results. The last thing we want is for you to feel let down after a purchase. If you could share your order details with us, we’d be happy to explore options. Alternatively, you can contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 to check with our paint experts and provide you assistance with the pen.

Posted 3 months ago

Touch Up Paint Factory is rated 4.6 based on 3,726 reviews