Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,955 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,955 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 23rd February 2025

110

Anonymous

Anonymous // 01/01/2019

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“Great match”

Helpful Report

Posted 8 months ago

Hello John! Thank you for taking the time to share your feedback with us! 🤩

Posted 8 months ago

“Supposed to be black metallic but looks more like normal black vinyl”

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Posted 8 months ago

Hello Austin! We apologise for the inconvenience caused. Please contact us at info@touchuppaintfactory.co.uk so we can address this issue for you. We're committed to finding a resolution regarding the paint match.

Posted 8 months ago

“Delivery exactly on time colour match perfect repaired paint chip from a trolley warrior in local supermarket spot on 👌”

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Posted 8 months ago

Hi there, Peter! 👋 We're thrilled to hear that our product effectively repaired the paint chip from the supermarket trolley incident. Thank you for sharing your positive experience with us! While we hope your vehicle stays trouble-free in the future, remember that we're here for you should you need touch-up paint again. Feel free to reach out anytime! 🚗

Posted 8 months ago

“Recently bought the touch up pen ...the colour of my car is diamond white you sent me white ..I've tried touching up the tiny chip on my bumper can't get anything out of the pen ..so disappointed..will be going to main dealer now ....”

Helpful Report

Posted 8 months ago

Hello Michael! We're sorry to hear about the issue you've encountered with the paint match. Please get in touch with us at info@touchuppaintfactory.co.uk so we can assist you further. We're committed to improving your experience with our product.

Posted 8 months ago

“Bought this touch up pen to match a 15 year old pearlecent blue paint on my car and the colour match did not disapoint. The results I have achieved touching in minor stone chips have been nothing short of amazing. The delivery was very quick and the package contained some helpfull tips and a card to test the colour match. I will be using The Touch Up Paint Factory exclusively going forward for all my car touch up paints”

Helpful Report

Posted 8 months ago

Hello James! Thank you for sharing your positive experience with our products and services—it truly brightens our day! Your feedback reinforces that our dedication has paid off. We appreciate your detailed review and experience with us. If there's anything else we can do for you, please don't hesitate to reach out.💙

Posted 8 months ago

“Very fast delivery, great product with comprehensive instructions plus a degreasing wipe supplied, very impressive.”

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Posted 8 months ago

Charles, thank you for taking the time to leave us feedback here on Review.io. We appreciate it! Here's to restoring your ride's shine! 🚗✨

Posted 8 months ago

“Very good match to car making it easy to blend in”

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Posted 8 months ago

Hi William! Thank you for your feedback! We're delighted to hear that our product provided a perfect match for your car. 💙

Posted 8 months ago

“Excellent product exact match and first class service and delivery”

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Posted 8 months ago

Hello David! Thank you for sharing your experience with our product and service.

Posted 8 months ago

“Started off well, but after using to repqir literally three small chips the tube is empty already. The tip also squashes down quite a bit when charging the paint, so it loses any poinbty edges. For this much money I wouldn't buy again.”

Helpful Report

Posted 8 months ago

Hello Rob! We're sorry to hear about your experience with our product. Please contact us at info@touchuppaintfactory.co.uk so we can assist you further. Thank you for bringing this matter to our attention and we hope to improve your satisfaction with our product.

Posted 8 months ago

“Exa cellent value, excellent product excellent paint match”

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Posted 8 months ago

Hello Gary! Thank you for your excellent feedback on our product! Here's to many more years of keeping your ride shining! 🚗✨

Posted 8 months ago

“Have ordered several touch up kits from this company in the past and I cannot fault them, the quality and colour match is outstanding.”

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Posted 8 months ago

Hello Roy! 👋 Thank you so much for your continued support and positive feedback! We're delighted to hear that you've consistently found our touch-up kits to be of high quality and with excellent colour matching. Here's to many more years of keeping your ride free from chips and scratches! 🚗 ✨ 💙

Posted 8 months ago

“Always quick delivery & a great colour match. Touch up kit is much better than any other used with tools provided making a better end result”

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Posted 8 months ago

Thank you for your kind words, Craig! Please remember, we're here for any future touch-up projects you may have! 🚗✨

Posted 8 months ago

“Arrived quickly, colour match pretty good.”

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Posted 8 months ago

Thank you for taking the time to share your delivery and product experience with us, Timothy. 🚚

Posted 8 months ago

“Great color match.. Takes a time to get paint to flow”

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Posted 8 months ago

Thank you for your feedback, David! We're thrilled that you were pleased with the colour match. If there's anything else we can assist you with, please don't hesitate to let us know.

Posted 8 months ago

“The service was OK - Ordered from advert on FB - acknowledged quickly - Delivered a few days later. Ordered a touch-up pen which seems OK - have used a couple of times on very small chips and sratches. Colour match seems OK but does NOT give a "gloss" finish like the original paint. Still I have put some protection to the paintwork which would have been left exposed until I can get it proffesionally attended to.”

Helpful Report

Posted 8 months ago

Hello Terence! Thank you for your feedback. We appreciate your detailed comments regarding your recent order. We apologise for any disappointment regarding the finish of our product. It's important to note that our paint includes both the clear coat and paint in one mix. Please feel free to contact us at info@touchuppaintfactory.co.uk so we can assist you further and address any concerns you may have. Ensuring your satisfaction with our products and services is our priority.

Posted 8 months ago

“Excellent products,I've bought a few items from the company”

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Posted 8 months ago

Hello Ernie! Thank you for placing your trust in us. We're delighted to hear that our products have met your expectations! 💙

Posted 8 months ago

“If you thought your paint looked bad before. Wait until you apply this pen. Ruins the finish of your paint. If you had a shiney coat before, this will add matte blobs. Horrendous”

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Posted 8 months ago

Hello Ollie, we're terribly sorry to hear about your experience. Please contact us at info@touchuppaintfactory.co.uk so we can address this issue promptly. We hope to change your opinion of our product.

Posted 8 months ago

“Unusual colour of car, rare make, 14 years old. Excellent colour match and coverage.”

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Posted 8 months ago

Steven, thank you for taking the time to share your experience with us regarding your 14-year-old vehicle. We're pleased to hear that our product provided an excellent colour match and coverage for you car. 🚗✨

Posted 8 months ago

“Brilliant product and delivery followup”

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Posted 8 months ago

We're delighted to hear that you're satisfied with both our delivery service and our product! Thank you for your review! 🚗✨

Posted 8 months ago

“Excellent product easy to use even fur an old duffer like. Paint match is spot on .”

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Posted 8 months ago

Thank you for taking the time to share your positive experience with us, Ian! 💙

Posted 8 months ago

Touch Up Paint Factory is rated 4.6 based on 3,955 reviews