Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,805 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,805 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 31st January 2025

109

Anonymous

Anonymous // 01/01/2019

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“Wrong item wouldn’t exchange, just urged to purchase more products terrible service”

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Posted 2 years ago

“Fantastic service, paint match always spot on, and their contact Krystyna is so helpful, Highly recommended for touch ups and minor repairs”

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Posted 2 years ago

“I’ve used other paint sample / touch up companies before and been happy with the results, but these usually needed a couple of applications and a clear coat follow up. The paint system here is different, it fills chips brilliantly and having the clear coat built in makes things very easy. Colour match is as close as I think you could get from a touch up too and the included applicators and panel wipe etc. in the kit are a nice touch.”

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Posted 2 years ago

“Excellent product & service thank you”

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Posted 2 years ago

“Prompt service reasonable price quick delivery very happy”

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Posted 2 years ago

“Purchase a pen - exact colour match - slight problem but excellent custiomer service to overcome issue.”

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Posted 2 years ago

“https://collector.reviews.co.uk/the-touch-up-paint-factory.myshopify.com/product?token=fTKDwELSL9MMVa%2FU8Gh1NnuFI%2BkwhHbWYZvpoVVVpKKTPFvR1wuEHssbh6G%2BEcyVEBk896FT3vbvu6HdSdl2gXa5I1HKVyJtLr%2Ft7mJxuNQ%3D”

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Posted 2 years ago

“I have not received anything yet”

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Posted 2 years ago

“Haven’t used it yet , it’s to wet and damp”

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Posted 2 years ago

“Whilst it took a few goes I found the correct shade of colour however your delivery is very very slow I am waiting for the rattle an to arrive so somewhat frustrating. If you can speed up the delivery process your would be my top supplier. I AM STILL WAITING FOR IT TO ARRIVE”

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Posted 2 years ago

“Bought as security against small chips should they arise. Have no need to use at present however I can review the service and I'll give that 5 stars. Easy to order and delivered when stated. Colour match looks good too”

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Posted 2 years ago

“I thought that I was buying a small tin of spray not a touch up so of no use to me I’m afraid”

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Posted 2 years ago

“Excellent service. Perfect colour match. Well done.”

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Posted 2 years ago

“Delivered quickly and was a good match of colour”

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Posted 2 years ago

“This is my second order as one of my cats decided to dance on a neighbours car bonnet I got him this one. He has used it and agreed with me that the pen is fantastic a perfect colour match sinple to use and a nearly invisible repair that will be totally invisible after a good polish”

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Posted 2 years ago

“First time ordering from here, easy to order from, good match in colour, and good instructive advice with purchase. Will use again.”

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Posted 2 years ago

“Yet another order is a 100% success the match on the scarlet flare Toyota and the white Kuga are the perfect match”

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Posted 2 years ago

“No problem with service, very efficient. Have given 4 stars as I have no used the product yet.”

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Posted 2 years ago

“Colour match was brilliant . But nib fell out after a while .. so disappointed never finished the job . Plenty left in pen . But unable to use remaining paint in pen ..”

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Posted 2 years ago

“Great product and a pleasure to deal with.”

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Posted 2 years ago

Touch Up Paint Factory is rated 4.6 based on 3,805 reviews