Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,781 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,781 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 20th December 2024

108

Anonymous

Anonymous // 01/01/2019

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“Fast delivery Perfect match Easy to use”

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Posted 8 months ago

Hello Andrew! Your feedback on the delivery, paint match, and application process is greatly appreciated. Thank you for sharing your experience with us! ⭐⭐⭐⭐⭐

Posted 8 months ago

“Excellent product, I highly recommend it 👍”

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Posted 8 months ago

Thank you, Maciej, for your recommendation, it's greatly appreciated.

Posted 8 months ago

“Really good”

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Posted 8 months ago

Hello Pam! Thank you for taking the time to leave us a perfect 5-⭐ review! 💙

Posted 8 months ago

“Although the paint pen was quickly delivered and an excellent colour match the hard 'felt tip' style application method left a very poor finish. Very lumpy, uneven and imprecise for small chips, why deviate from a fine brush?”

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Posted 8 months ago

Hello Chris, thank you for your feedback on the paint pen. We value your insights and appreciate your review. We understand the importance of precise application, especially for touch-up work. Your feedback will be considered as we strive to improve our products and customer experience.

Posted 8 months ago

“Good quality, easy to use.”

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Posted 8 months ago

Hello Marton! Thank you for taking the time to leave your feedback with our product!

Posted 8 months ago

“Bought the touch up pen for my vw beetle it is excellent can’t even see where has been touched up will be ordering again many thanks”

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Posted 8 months ago

Thank you so much for your awesome ⭐⭐⭐⭐⭐ review, Joanne! We're delighted to have met your expectations, and we look forward to serving you again in the future. Many thanks for your support!

Posted 8 months ago

“fast delivery and great comunication.”

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Posted 8 months ago

Thank you for taking the time to rate our service! We're delighted to have earned a perfect 5-star review from you!

Posted 8 months ago

“Delivery was good. The colour match of the paint is good. The only thing I would recommend is using a trigger attachment for the aerosol can.”

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Posted 8 months ago

Thank you for your review, Stuart! We're pleased to hear that the delivery was satisfactory and that you're happy with the colour match of the paint. Regarding your suggestion for a trigger attachment for the aerosol can, we actually offer a trigger gun as a separate accessory. While it's not included in the kit, it's available for purchase separately, providing you with the option to enhance your spraying experience. We appreciate your feedback and the opportunity to improve our products.

Posted 8 months ago

“Excellent.”

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Posted 8 months ago

Thank you for your review!

Posted 8 months ago

“Perfect match!!! Very thoughtful packaging, along with their in_house wipes for degreasing. Three cars. Three different paint orders, all Perfect match 👌”

Touch Up Paint Factory 5 star review on 23rd May 2024

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Posted 8 months ago

Thank you for your fantastic review! Glad that our product is a match to all of your three cars. Your satisfaction is our utmost priority, and we're grateful for your trust in our products. Cheers to many more perfect matches ahead! 🎨🎨

Posted 8 months ago

“As usual websites asking for a review just as you receive product and not had time to use product or see it's longevity. I'll come back with a review when I have used product and seen it's performance. As yet no comment.”

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Posted 8 months ago

Hello Andrew! Thank you for sharing your perspective! We understand the importance of providing feedback based on actual usage and performance rather than just receiving the product. We look forward to hearing from you once you've had the chance to use the product and evaluate its performance. Your thorough review will greatly assist other customers in making informed decisions. If you have any questions or need assistance in the meantime, please feel free to reach out. We appreciate your patience and look forward to your future review!

Posted 8 months ago

“Works pretty well.”

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Posted 8 months ago

Thank you for sharing your experience and for your review!

Posted 8 months ago

“Works really well, had one for my previous car , so ,had to get the same again, very pleased.”

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Posted 8 months ago

Hello Stuart! We are glad to have met your expectations with our product. Thank you immensely for taking the time to leave us a review!

Posted 8 months ago

“Bought a pen for a 9 year old Citroen C1 , perfect colour match and easy to apply”

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Posted 8 months ago

Thank you ever so much for your review, Gerard! Delighted to hear that the pen for your 9-year-old Citroen C1 was a perfect colour match. We greatly appreciate your feedback!

Posted 8 months ago

“10/10 colour matched perfectly, Bought the car with rough paint job and scratches everywhere. Should’ve took before and after pictures.”

Touch Up Paint Factory 5 star review on 22nd May 2024

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Posted 8 months ago

While before and after photos would have been splendid to showcase the transformation, your kind words speak volumes about the success of our paint on your car. Thank you immensely for your glowing review, Rafique! 💙

Posted 8 months ago

“The paint match was spot on. Very easy to use.”

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Posted 8 months ago

Hello Steve! We are truly grateful for your review! Glad that our product is easy to use for you.

Posted 8 months ago

“Great service, paint was a great match. Recommended”

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Posted 8 months ago

Absolutely splendid! We are truly grateful for your review! Delivering flawless experiences that perfectly align with our guarantee is at the heart of what we do, and your ⭐⭐⭐⭐⭐ rating means the world to us! Thank you immensely!

Posted 8 months ago

“Excellent service and advice, fast delivery, great prices. None better.”

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Posted 8 months ago

Hello Stephen, thank you for taking the time to leave us a glowing 🌟🌟🌟🌟🌟 review!

Posted 8 months ago

“see note on pen”

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Posted 8 months ago

Hi there! Thank you for taking the time to leave your review with our company. We truly appreciate your feedback. If you encounter any issues or need assistance, please know that we're here for you and ready to help in any way we can. Don't hesitate to reach out to us!

Posted 8 months ago

“Perfect colour match Nib maybe a bit too big for touch ups but did the job good enough”

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Posted 8 months ago

Hello Liam, thank you for sharing your feedback and experience using Touch Up Paint Factory, especially with the nib. Your input is valuable to us, and we'll take it into consideration as we strive to improve our products. If you ever have any further feedback or need assistance in the future, please feel free to reach out. We're here to help!

Posted 8 months ago

Touch Up Paint Factory is rated 4.6 based on 3,781 reviews