Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,968 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 23rd February 2025

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paint perfectly matched, very easy to use blended in easily , looks as good as news .”

Helpful Report

Posted 7 months ago

Thank you for your fantastic review, Craig! We're delighted that our paint is a perfect match and made your car look as good as new. If you ever need more of our paint for future touch-ups, you know where to find us. Happy driving! 🚗✨

Posted 7 months ago

“Being a pessimist I thought I'd just give it a go, well, I was very surprised as it blends the colour of my vehicle brilliantly. Many thanks guys I will keep my Discovery looking great”

Helpful Report

Posted 7 months ago

David, thank you for taking a leap of faith, and we're thrilled to hear it paid off! 💖 If there's anything else we can do to keep your ride shining, just give us a shout. Happy driving!🚗✨

Posted 7 months ago

“As a longstanding customer, I have never had cause to complain or question whether to make another order. The paint match is superb, and easy to apply; indeed, I suggest, it eclipses that available from car manufacturers.”

Helpful Report

Posted 7 months ago

Thank you very much for your wonderful review, Derek! It means a lot coming from a longstanding customer like yourself. We strive to ensure that your touch-ups are as effortless as a leisurely Sunday drive. Your feedback is greatly appreciated, and if you have any further comments or questions, please don't hesitate to let us know. 🚗✨

Posted 7 months ago

“I purchased the aerosol for my Toyota Rav 4. . The base colour & a 2k clearcoat aerosol.. The items were well packaged and came promptly. Unfortunatly the colour match was way out and not even close so all the hard work i did was a waste of time and money and at nearly £20 per can it was a big loss. i did input my registration on the site etc but ive no idea what stats they got for the colour but what you mixed was way to dark..”

Helpful Report

Posted 7 months ago

Hi there, Mr. Johnson, we're really sorry to hear about your experience with our aerosol. It sounds like we missed the mark on the colour match, and that's definitely not what we aim for! We understand how frustrating that must have been after all your effort. Let's make this right for you—please get in touch with our team at info@touchuppaintfactotry.co.uk, and we'll find a solution that works. Your satisfaction is our priority, and we'll do our best to ensure your next touch-up is spot on. Thanks for bringing this to our attention and giving us the chance to improve!

Posted 7 months ago

“Haven't used yet but price was good because its all in one product”

Helpful Report

Posted 7 months ago

Thanks for your review, Peter! We're glad you found our all-in-one product at a good price. Whenever you're ready to put it to the test, we're here to help. If you have any questions or need tips on getting the most out of it, just contact us. Happy driving, and thanks again for choosing us! 🚗✨

Posted 7 months ago

“Easy colour identification system, excellent match and paint quality. Not cheap but highly recommended!”

Helpful Report

Posted 7 months ago

Fantastic, Douglas! We're pleased to know that you found our paint look up easy to use and our paint quality excellent—it's music to our ears! Your recommendation means the world to us! Happy driving, and thanks again for your support 🚗✨

Posted 7 months ago

“always found this car paint touch up to be the best”

Helpful Report

Posted 7 months ago

Thank you so much for your glowing 🌟🌟🌟🌟🌟 review, Andrew!

Posted 7 months ago

“Quick speedy delivery, but paint colour wasn’t a match 😣”

Helpful Report

Posted 7 months ago

Hi there, Daniel, we're really sorry to hear that the paint colour did not match. We aim for precision, but it seems we've missed the bullseye this time! Let's fix this—please reach out to our team at info@touchuppaintfactory.co.uk, and we'll sort out a solution that matches your expectations. Your feedback helps us improve, and we appreciate your patience. Here's to getting your car looking top-notch! Thanks for giving us the chance to make it right. 🌟

Posted 7 months ago

“Actually what was ordered she'll order again”

Helpful Report

Posted 7 months ago

Thank you for sharing your feedback, Linda! 🔥

Posted 7 months ago

“Unfortunately didn’t work for my car, And paint didn’t exactly match”

Helpful Report

Posted 7 months ago

Hi there, Darren, we're sorry to hear that our product didn't quite hit the mark for your car.! We'd love to help make things right—please get in touch with our team at info@touchuppaintfactory.co.uk, and we'll do our best to find a solution that suits you. Your satisfaction is our priority, and we're here to ensure you're back on the road looking sharp. Thanks for giving us the opportunity to assist!

Posted 7 months ago

“Spot on better than the others on the market”

Helpful Report

Posted 7 months ago

Thank you for sharing your experience, David! 🤩

Posted 7 months ago

“The process was great from selecting the shade to accepting the delivery. The packaging was perfect and the delivery was fast. I have started to prepare the small marks ready for application but have not completed it yet. From the instructions it all seems straightforward. Thanks.”

Helpful Report

Posted 7 months ago

Thank you so much for your lovely review! We're glad that you had a great experience from shade selection to delivery. It sounds like you're all set to tackle those small marks—easy peasy! Should you need any tips or assistance along the way, we're here to help. Happy painting, and thanks again for choosing us! 💙

Posted 7 months ago

“Perfect paint match. Easy to use. Fast product delivery.”

Helpful Report

Posted 7 months ago

Awesome! Thank you for your kind words, Trevor! 💙

Posted 7 months ago

“First class service and quick delivery, paint match was perfect, any one needing to repair a scratch etc need matching paint, just call this Company. Richard Daemon.”

Helpful Report

Posted 7 months ago

Thank you, Richard, for your glowing review! Perfect paint matching is our mission, and we're delighted it met your expectations. If there's anything else we can do for you, don't hesitate to reach out. Happy repairing! 🚗✨

Posted 7 months ago

“Easy to order and came in a couple of days, the paint pen is a good colour match would recomend”

Helpful Report

Posted 7 months ago

Thank you for your kind words and for choosing our paint pen, Geoff! We're delighted to hear that ordering was a breeze and that our speedy delivery got the job done in a flash. Your recommendation is truly appreciated! 💙

Posted 7 months ago

“Excellent product. Colour match is perfect. Great price and delivery was speedy. What else could you need. I would definitely recommend to anyone”

Helpful Report

Posted 7 months ago

Thank you very much for your glowing review, Sarah! 🤩 We're pleased that you found our product excellent and that the colour match was perfect.Your recommendation means a lot to us and we're thrilled to have met your expectations. Should you have any further needs or questions, please feel free to get in touch. Many thanks again! 🚗✨

Posted 7 months ago

“Excelent paint match & delivery was first class, recieved paint within four days. Can not recomend this company highly enough.”

Helpful Report

Posted 7 months ago

Thank you ever so much for your wonderful review, David! 🌈Your recommendation truly means a lot to us. 🤩

Posted 7 months ago

“Thank you very much for the excellent service. Dispatched same day and delivered next day. I haven’t used it yet as waiting for dry weather but will let you know when done with before and after photos. Thanks”

Helpful Report

Posted 7 months ago

Hi there, Martin! Thanks for the shout-out! We've got our fingers crossed for dry weather, just like you're crossing your fingers for a flawless touch-up! Can't wait to see those before-and-after pics—send them our way when your masterpiece is complete! 🚗✨

Posted 7 months ago

“Excellent service ! Colour matched perfectly and pen worked on chips brilliantly!”

Helpful Report

Posted 7 months ago

Cheers for the glowing review, Y!

Posted 7 months ago

“Good match, good delivery time. Recommended.”

Helpful Report

Posted 7 months ago

Thank you for your positive review! 💙 We're pleased to hear that you found our product to be a good match and that the delivery met your expectations. Your recommendation means a lot to us.

Posted 7 months ago

Touch Up Paint Factory is rated 4.6 based on 3,968 reviews