Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,953 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,953 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 23rd February 2025

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Works pretty well.”

Helpful Report

Posted 9 months ago

Thank you for sharing your experience and for your review!

Posted 9 months ago

“Works really well, had one for my previous car , so ,had to get the same again, very pleased.”

Helpful Report

Posted 9 months ago

Hello Stuart! We are glad to have met your expectations with our product. Thank you immensely for taking the time to leave us a review!

Posted 9 months ago

“Bought a pen for a 9 year old Citroen C1 , perfect colour match and easy to apply”

Helpful Report

Posted 9 months ago

Thank you ever so much for your review, Gerard! Delighted to hear that the pen for your 9-year-old Citroen C1 was a perfect colour match. We greatly appreciate your feedback!

Posted 9 months ago

“10/10 colour matched perfectly, Bought the car with rough paint job and scratches everywhere. Should’ve took before and after pictures.”

Touch Up Paint Factory 5 star review on 22nd May 2024

Helpful Report

Posted 9 months ago

While before and after photos would have been splendid to showcase the transformation, your kind words speak volumes about the success of our paint on your car. Thank you immensely for your glowing review, Rafique! 💙

Posted 9 months ago

“The paint match was spot on. Very easy to use.”

Helpful Report

Posted 9 months ago

Hello Steve! We are truly grateful for your review! Glad that our product is easy to use for you.

Posted 9 months ago

“Great service, paint was a great match. Recommended”

Helpful Report

Posted 9 months ago

Absolutely splendid! We are truly grateful for your review! Delivering flawless experiences that perfectly align with our guarantee is at the heart of what we do, and your ⭐⭐⭐⭐⭐ rating means the world to us! Thank you immensely!

Posted 9 months ago

“Excellent service and advice, fast delivery, great prices. None better.”

Helpful Report

Posted 9 months ago

Hello Stephen, thank you for taking the time to leave us a glowing 🌟🌟🌟🌟🌟 review!

Posted 9 months ago

“see note on pen”

Helpful Report

Posted 9 months ago

Hi there! Thank you for taking the time to leave your review with our company. We truly appreciate your feedback. If you encounter any issues or need assistance, please know that we're here for you and ready to help in any way we can. Don't hesitate to reach out to us!

Posted 9 months ago

“Perfect colour match Nib maybe a bit too big for touch ups but did the job good enough”

Helpful Report

Posted 9 months ago

Hello Liam, thank you for sharing your feedback and experience using Touch Up Paint Factory, especially with the nib. Your input is valuable to us, and we'll take it into consideration as we strive to improve our products. If you ever have any further feedback or need assistance in the future, please feel free to reach out. We're here to help!

Posted 9 months ago

“Excellent quality and superb seller. Thanks 👍 😊”

Helpful Report

Posted 9 months ago

Thank you for taking the time to leave us a fantastic 5-⭐ review, Arkadiusz!

Posted 9 months ago

“Very good colour matching the car”

Helpful Report

Posted 9 months ago

Wonderful, Richard! Thank you for your review with the paint match!

Posted 9 months ago

“I've sent you 2 emails no reply the touch up paint was miles from right colour totally stands out not impressed at all”

Helpful Report

Posted 9 months ago

Hello Jeffrey! We apologize for the lack of response to your emails and for the disappointment regarding the colour match of the touch-up paint. This falls short of the standard of service we aim to provide. Please accept our sincerest apologies for any inconvenience this has caused. We take customer feedback seriously and would like to rectify this situation promptly. Could you please resend your emails to ensure they reach us? Alternatively, you can reach out to us directly at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495 so we can address your concerns immediately. We appreciate your patience and understanding as we work to make things right.

Posted 9 months ago

“Great service, easy to order and quick to deliver.”

Helpful Report

Posted 9 months ago

Thank you for sharing your experience with TUPF's service from ordering to delivery, Michael! Glad to hear it's a positive one!

Posted 9 months ago

“So easy it's child's play.”

Helpful Report

Posted 9 months ago

Fantastic news, Andrew! We're thrilled that using our product was as effortless as child's play for you. Your glowing 5-star rating means the world to us. Thank you tremendously!

Posted 9 months ago

“These guys are superb. The match was spot on, and the spray pattern on an aerosol outstanding. Thanks guys, will definitely use you again, and can thoroughly recommend your products & great service.”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to share your feedback with TUPF, Rob! Thank you immensely.

Posted 9 months ago

“Bought to hide a few scratches and it worked a treat. Bought the pen red in colour.. Would highly recommend.”

Helpful Report

Posted 9 months ago

Wonderful news, Gary! Glad to hear that our paint assisted you in completing your repair. Your recommendation means the world to us. Thank you immensely!

Posted 9 months ago

“Not the same colour has the car I have to get a full door respray now. The paint is a lot darker”

Helpful Report

Posted 9 months ago

Hello Ashley,we're sorry to hear about the colour mismatch. Please accept our apologies for any inconvenience this has caused. Kindly email us at info@touchuppaintfactory.co.uk so we can assist you further with this matter. It's important to note that we stand by our 100% colour match guarantee, and we're committed to resolving this issue.

Posted 9 months ago

“Great service, no issues.”

Helpful Report

Posted 9 months ago

Thank you for sharing your experience using Touch Up Paint Factory!

Posted 9 months ago

“Excellent service and high quality products. No hesitation in recommending this company”

Helpful Report

Posted 9 months ago

Thank you for your awesome review, Kevin! Glad to hear that you had an excellent experience with our service. Your recommendation means a lot to us! If you ever need anything else or have any questions, please don't hesitate to reach out.

Posted 9 months ago

“Excellent product”

Helpful Report

Posted 9 months ago

Hello Harry, thank you for taking the time to leave us a review! ⭐

Posted 9 months ago

Touch Up Paint Factory is rated 4.6 based on 3,953 reviews