Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,696 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,696 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery of paint pen prompt and colour match ideal”

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Posted 1 month ago

Wonderful! 🚚⚡💙

Posted 1 month ago

“Great touch up item and easy to use.”

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Posted 1 month ago

We appreciate you taking the time to leave a 5-star review! It’s wonderful to know our touch-up paint helped with your project. Thanks again, Keith! Happy painting! 🎨

Posted 1 month ago

“I've found your products easy to work with and an excellent match with the original colour.”

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Posted 1 month ago

We can’t thank you enough for your amazing 5-star rating! It’s great to hear that our touch-up paint exceeded your expectations, Steven! 💖 🥂

Posted 1 month ago

“worked perfectly for me”

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Posted 1 month ago

Hello Paul! Thank you for the glowing 5-star review! We’re thrilled our touch-up paint helped with your project. Your feedback means a lot to us. 🚗✨

Posted 1 month ago

“Perfect perfect”

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Posted 1 month ago

Thanks for the 5 stars! We’re happy our touch-up paint worked perfectly for you. We look forward to serving you again! 💓

Posted 1 month ago

“This is the 3rd touch up pen I have bought for the cars we have in the house. Great product”

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Posted 1 month ago

Hello Barrie! We truly appreciate your 5-star rating! It’s fantastic to hear that our touch-up paint met your expectations. Thank you for your continued support for over these years!

Posted 1 month ago

“Good match to original colour. Prompt delivery”

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Posted 1 month ago

Thank you for sharing your positive experience with us! Your 5-star rating is greatly appreciated, and we’re happy that you got your order fast and a perfect colour match. Happy driving! 🚙✨

Posted 1 month ago

“I purchased paint bottles for 2 Giant bikes in different colours. Unfortunately the match of the paints was poor in one case and very poor in the other. I sent photos of the results, but as they had no paint codes for the colours they were unable to re-mix the paints to get a satisfactory match. I was given a refund of the full cost without quibble. While the paint match was very disappointing, the customer service following my complaint was excellent.”

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Posted 1 month ago

Hello Bryan, thank you for sharing your experience, and we're genuinely sorry to hear the paint match didn’t meet your expectations. It’s frustrating when things don't turn out as planned, especially when it’s something as specific as colour matching. Thank you for the opportunity to assist you and make things right. If there’s anything further we can do, or if you'd like assistance with another order, do feel free to reach out. We’re always here to help!

Posted 1 month ago

“Excellent [roduct”

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Posted 1 month ago

Hi there, Donald! Thank you so much for your glowing 5-star rating! ⭐⭐⭐⭐⭐

Posted 1 month ago

“Excellent product did the job highly recommended company will buy from again thanks”

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Posted 1 month ago

We can’t thank you enough for your 5-star review, Alan! Your satisfaction means the world to us, and we’re so glad that the paint worked well for you. Happy driving! 🎨

Posted 1 month ago

“Exactly what I ordered spot on match”

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Posted 1 month ago

Thank you so much for the 5-star rating, Michael! We’re thrilled to hear that you’re happy with our touch-up paint. We appreciate your feedback! 🚙✨

Posted 1 month ago

“Great touch up paint!Easy to use and excellent paint match! Very quick delivery!”

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Posted 1 month ago

Thank you so much for your fantastic 5-star review, Adrian! We’re absolutely delighted to hear you’re happy with your experience. Your feedback means a lot to us, and we’ll continue working hard to provide great service. If you ever need assistance in the future, don’t hesitate to reach out!

Posted 1 month ago

“Perfect match,so easy to apply!”

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Posted 1 month ago

Wow, thank you for the wonderful 5-star review! We're thrilled to hear that you had a great experience with us. Your support truly makes our day, and we’re grateful for your trust in Touch Up Paint Fcatory. We look forward to helping you again whenever you need us!

Posted 1 month ago

“Alles lief völlig Problemlos. Wir wurden über den aktuellen Lieferstatus kontinuierlich informiert”

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Posted 1 month ago

Thank you so much for the glowing 5-star review! It’s great to know that we were able to meet your expectations. We truly appreciate your feedback and are excited to continue delivering excellent service. If there’s anything else we can assist with, just give us a shout!

Posted 1 month ago

“The touch pen arrived fast, it's done a great job of touching up marks on the side door. Would definitely use your service again. Many thanks.”

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Posted 1 month ago

Thank you so much for your kind feedback, Paul! We're thrilled to have been able to help, and we'd be more than happy to assist you again whenever you need us. Happy driving! 🚗✨

Posted 1 month ago

“Excellent communication and packaging. Haven't tried the colour match yet because of the weather but looking forward to seeing if its a good match.”

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Posted 1 month ago

Thank you so much for your feedback, Martin! We’re really pleased to hear that the communication and packaging met your expectations. We completely understand the weather holding things up. When you get the chance to try the paint, do let us know how it goes. We’re confident it’ll be a good match, but we’ll be here if you need any further assistance or tips.

Posted 1 month ago

“Extremely good match to the paint on my car. Thank you for that”

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Posted 1 month ago

Hello Keith! Thank you so much for sharing your experience with Touch Up Paint Factory. We are glad to have met your expectations.

Posted 1 month ago

“Easy to use. Quick delivery.”

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Posted 1 month ago

Hi! Thank you so much for your glowing review! ⭐⭐⭐⭐⭐

Posted 1 month ago

“Very helpful in picking the right colour match and finish. Thank you Arrived prompltly and well packed Colour match spot on”

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Posted 1 month ago

Hello Patrick, thank you so much for your kind words! We're thrilled to hear that you found our team helpful with your concern. It’s great to know your order arrived promptly and well-packed, too. If you ever need any further assistance or have more touch-up projects in the future, don’t hesitate to reach out. We’re always here to help!

Posted 1 month ago

“Great service”

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Posted 1 month ago

Thank you so much, David! Glad to have met your expectations! 🎨

Posted 1 month ago

Touch Up Paint Factory is rated 4.6 based on 3,696 reviews