Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,733 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,733 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 20th December 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering process, and fast delivery at a great price”

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Posted 5 months ago

Hi Mr. Bell! Thank you for sharing your positive experience with us. 🤩 We’re delighted to hear that the ordering and delivery process was smooth and easy for you.

Posted 5 months ago

“Fantastic service and great colour match even beat the touch up paint supplied by the main dealer when I purchased the car. Will be trying their touch pen next see if that matches up. 👍”

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Posted 5 months ago

Thank you for the great review! 🎉 Glad to hear you're satisfie with your experience. We’re excited for you to try our pen next. If you need any assistance, we're here happy to help!

Posted 5 months ago

“Very impressed with colour match and the application”

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Posted 5 months ago

Thank you for the great feedback, Spencer! 🌟 We’re glad to know that you’re satisfied with both the colour match and the application. Thank you for sharing your Touch Up Paint Factory experience! 💙

Posted 5 months ago

“Great product, swift delivery.”

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Posted 5 months ago

Glad to hear that we have met your expectations with regard to the paint and delivery, Andy! 🚚

Posted 5 months ago

“Not correct colour code for vehicle. Not worth it. Not even for minor touches.”

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Posted 5 months ago

Hi there, Marc! We're sorry to hear that the colour wasn’t correct for your vehicle. 😔 We definitely want to make sure you get the right match. Please reach out to us at info@touchuppaintfactory.co.uk so we can resolve this issue and help you with the correct paint. We appreciate your feedback and are here to assist you.

Posted 5 months ago

“I purchased two products so far and will purchase more in the future. The pens and touch up are both excellent products and the service is 5*****.”

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Posted 5 months ago

Hi there, Clive! Thank you so much for the glowing 🌟🌟🌟🌟🌟 review! We’re thrilled to hear that you’re pleased with both the pens, and that our service has earned a 5-star rating from you. We look forward to assisting you with your future purchases. If you need anything, don’t hesitate to reach out!

Posted 5 months ago

“The touch up pen was a very poor colour match and almost impossible to get out of the pen even following the instructions. Don't waste your money as I did. Was left with nothing but a much darker colour dot on the car.”

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Posted 5 months ago

Hi Jason! We're truly sorry to hear about your experience with the pen. 😔 It’s disappointing to know the colour match wasn’t right and that you had trouble using the pen. We want to make this right for you. Please email us at info@touchuppaintfactory.co.uk, and we’ll work to resolve the issue and ensure you get the quality you expected. Thank you for bringing this to our attention.

Posted 5 months ago

“Colour was a great match and greatly improved a very deep scratch. Recommended”

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Posted 5 months ago

Thank you for sharing your experience and for your recommendation, Andy! 🤩

Posted 5 months ago

“Can't fault this company. Paint is a perfect match the spray cap is spot on Simplez”

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Posted 5 months ago

Hello Andy! Thank you for sharing your experience using TUPF! 💙

Posted 5 months ago

“So easy to use and a great paint match, definitely recommend.”

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Posted 5 months ago

Thank you for the great review, Peter! 🌟 Your recommendation means a lot to us. If you ever need more paint or have any questions, feel free to reach out—we’re here to help!

Posted 5 months ago

“The touch up pen was very good for stone chips with a good colour match. Fast delivery”

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Posted 5 months ago

Thank you for the 5-star review! 🎉 We’re pleased to hear that the touch-up pen worked well for stone chips, with a great colour match and fast delivery. If you have any more touch-up needs or questions, don’t hesitate to reach out. We’re here to help!

Posted 5 months ago

“Good touch up for car”

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Posted 5 months ago

Thank you for your feedback, Paul! 💙

Posted 5 months ago

“I can't give a full review of this product as yet, as I've not had the time to use it, but I hope it does the job well, delivery was though was excellent on this product.”

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Posted 5 months ago

Thank you for the 4-star review! We’re glad to hear that the delivery was excellent. We understand you haven’t had a chance to use the product yet, and we hope it performs just as well when you do. If you have any questions or need further assistance once you’ve used it, feel free to reach out. We’re here to help!

Posted 5 months ago

“Superb match and very good instructions making it easy to apply”

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Posted 5 months ago

Thank you for the great review, Paul! 🌟 We’re glad to hear that the colour match was superb and that the instructions made application a breeze. If you ever need assistance or have any touch-up projects in the future, we're always here to help!

Posted 5 months ago

“Easy to use and a great match”

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Posted 5 months ago

Thank you for the 4-star review, Brian! 🌟 We’re glad to hear that the paint was easy to use and that the colour match was great. If there’s anything else we can do to make your experience a perfect 5-star one, please let us know. We’re here to help and improve!

Posted 5 months ago

“You service is first class and your paint mix is 100% will be back for more products thankyou so much ...”

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Posted 5 months ago

Wonderful, Mark! Thank you so much for sharing your experience using TUPF and for rating us a glowing 🌟🌟🌟🌟🌟 review!

Posted 5 months ago

“The match was spot on very good service.”

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Posted 5 months ago

Thanks for the awesome review, Nigel! 🎯 We’re pleased to hear the match was spot on and the service hit the mark. If you ever need us again, we’ll be here, ready to make your next project great! 😉✨

Posted 5 months ago

“A really great colour match for the paint in a very old bike. The 3-in-1 paint pen is easy to use and apply, and the nib is perfect for small stone chips and little scratches. Delivery was super fast. Will use again. Would recommend.”

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Posted 5 months ago

Hi there, Angus! 🎨 Thanks so much for choosing Touch Up Paint Factory. We’re thrilled to hear we could help with your bike and that everything turned out great. If you need any more assistance or have future touch-up projects, just let us know. We’re here to help! 😊

Posted 5 months ago

“The Touch Up Paint Factory site is easy to navigate and can find the right paint with registration numbers or the cars paint code number. The delivery is fast and secure by DHL. Excellent colour match from an aerosol can. The spray jets give an even powerful coat with no spatter to the bottom of the can. Would recommend this company.”

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Posted 5 months ago

Hi there, Robert! Thank you so much for sharing your experience using Touch Up Paint factory from ordering on the website, delivery, 💯 colour match, to paint application🎨. Your recommendation means a lot to us and we appreciate your support and for choosing us to help you with your touch-up needs. 🚗✨

Posted 5 months ago

“Good paint match for touch up and the one pot solution works well. Just not sure the paint pen is as easy to use as the paint pot. Quick delivery. Wrong paint mentioned for review below.”

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Posted 5 months ago

Hello Paul! Thank you for sharing your experience, and we apologise for the mix-up with the review request. If there’s anything else we can do to enhance your experience or if you need further assistance, please let us know. We’d be more than happy to help! 🚗✨

Posted 5 months ago

Touch Up Paint Factory is rated 4.6 based on 3,733 reviews