Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,805 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,805 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 31st January 2025

109

Anonymous

Anonymous // 01/01/2019

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“Outstanding quality paint I have tried many different touch up paints but this is the best with quality accessories iam very Happy”

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Posted 2 years ago

“I made an order last week and it arrived within a couple of days all nicely packed and presented. Very professional and pleased with their service.”

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Posted 2 years ago

“Colour match good. At a price. The paint pen in particular is good. The paint pot came with a quantity of mini paint brush stick, but none for just dropping on a spot of paint onto a chip.”

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Posted 2 years ago

“Very quick delivery and a great product, matches my paint perfectly. Thanks”

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Posted 2 years ago

“Paint matched quick service well pleased”

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Posted 2 years ago

“Good service. Product arrived in 2-3 days with not only the pen, but wipes to remove any residual grease and polish, test cards, and clear instructions.”

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Posted 2 years ago

“Fantasticly efficient and amazingly quick delivery. Easy to use and extremely good match touch up.”

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Posted 2 years ago

“Excellent service. Very quick to respond and deliver. The goods did what they were supposed to do!”

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Posted 2 years ago

“Fast delivery, the paint was a spot on colour match”

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Posted 2 years ago

“The measure of a place is dealing with problems. Placed an order for two colours Skoda and Audi. Skoda perfect Audi not. Email answered pleasantly within one working day and replacement colour delivered within four. Correct colour and obviously no charge.”

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Posted 2 years ago

“The touch-up pen is extremely adaptable for thin and wider scratches. A good quality item delivering a quality product evenly. To include an anti-static wax and grease remover helps to give a good finish .Delivery was quicker than indicated at order”

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Posted 2 years ago

“This is the second time I have used the Paint Factory service It was easy and strait forward to find the colour I needed and the order process was easy The products were shipped as promised and I was kept informed at every stage Excellent match and very good quality”

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Posted 2 years ago

“Not received my order yet?”

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Posted 2 years ago

“Made an order which was easy to do. The order didn’t arrive after a week as Royal Mail managed to lose it so messaged them and they sorted out a replacement straight away. You can tell a lot about a company when things go wrong,well The touch up paint company handled it brilliantly and can’t fault them. Would highly recommend them to anyone.”

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Posted 2 years ago

“Not what I expected - wanted a brush as it's a much better applicator. Not keen to use it on expensive iPace so might see If I can get the paint out of the container and use a sable brush where you can control the application.”

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Posted 2 years ago

“Didn't really believe that the match was as good as reports said it is but I am astonished. I purchased the pen version of this product so if it didn't match as promised then there would only be a few small specks of different colour paint. When it arrived I was in my impatient mood and just wanted to see what the colour match was like, did I clean, sand, fill and prepare the chips before touching them up? No, I didn't and I am very pleased with the paint as it is a perfect match for my car anyway. And it is a 2008 Grey Audi. In fact you have to really look to see where I painted. Anyway after seeing the results with no prep I will now do the job properly. It really does do what the advert says. Only one issue is it was quite a lot money for a touch up pen. But it did the job so far enough.”

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Posted 2 years ago

“Excellent service, excellent product. Very fast delivery and perfect match.”

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Posted 2 years ago

“Colour match very good,spray can with nozzle gives a very good finish,packaging good arrived on time”

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Posted 2 years ago

“Fast service at reasonable cost and perfect match thanks TUP Factory.”

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Posted 2 years ago

“Came very quickly. The pen colour match was very good indeed. The only issue is that the flat blade nib looks as though it might be a problem if I want to use it for another scratch at some time later but for a single quite deep scratch on the rear wing it was perfect.”

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Posted 2 years ago

Touch Up Paint Factory is rated 4.6 based on 3,805 reviews