Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,807 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,807 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 31st January 2025

109

Anonymous

Anonymous // 01/01/2019

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“I have used a lot of touch up paints over the years and still do, although expensive these are without a doubt the best by a country mile.”

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Posted 3 years ago

“Good product - covered well - nice shiny top coat”

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Posted 3 years ago

“Very good Colour match. It did take a While for the paint to get to the nib . But got there in the end.”

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Posted 3 years ago

“Good communication from order to delivery, however I was disappointed with the colour match. The paint was much lighter than the original paint on the car, so I will not be using it.”

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Posted 3 years ago

Hello, I am sorry to hear that the paint match was not correct which we will of course rectify as per our colour match guarantee. Please could you contact us at info@touchuppaintfactory.com with your order number and letting us know what the issue is and we will arrange to have a new paint made and adjusted for you.

Posted 3 years ago

“Received next day not used yet”

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Posted 3 years ago

“Arrived earlier than expected, Good quality lacquer. Would recommend”

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Posted 3 years ago

“As a new paint colour on this years model and a brand new car did I need this touch up paint the answer is not just now but the match is perfect perfect perfect”

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Posted 3 years ago

“Resorted to The Touch Up Paint Factory after two "specialist "paint and chip operators refused to look at my Jaguar paintwork because they were unable to colour match ! Well done TTUPF your touch up pencil was spot on and the five stone chips are all but invisible now and even passed the wife's inspection. I would have no hesitation in recommending your service.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Disappointed by the colour match to my car.Not close enough.”

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Posted 3 years ago

Hello, I am sorry to hear that the colour match was not good. Please do email us at info@touchuppaintfactory.co.uk letting us know if it is too light or too dark along with your order number and we will arrange to have a new paint made for you as per our colour match guarantee.

Posted 3 years ago

“The service and delivery are great, the colour match is great, the only problem I had was the plastic spray nozzles didnt fit very well on the cans and sprayed out odd blobs of paint and laquer and leaked and dripped which meant I had to keep going back over with extra coats to get over the problem”

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Posted 3 years ago

“Excellent service, paint match is 100% correct in all 3 colours I have ordered from here will definitely use again and again for every car I have from now on”

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Posted 3 years ago

“I have never purchased anything using the internet before but I found this company easy to order through and efficient,”

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Posted 3 years ago

“Not used paint yet but excellent service”

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Posted 3 years ago

“Colour match was perfect very pleased thanks”

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Posted 3 years ago

“Outstanding colour match”

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Posted 3 years ago

“Good stuff perfect match colour”

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Posted 3 years ago

“Easy to use and a good colour match”

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Posted 3 years ago

“Extremely easy website to use, I ordered my paint stick very quickly, it was dispatched the same day, I received it the next day, to my home address on Orkney, with no surcharges, take note everyone else!!!! I can highly recommend The Touch Up Paint Factory.”

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Posted 3 years ago

“Excellent service and advice, colour match was spot on”

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Posted 3 years ago

Touch Up Paint Factory is rated 4.6 based on 3,807 reviews