Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,789 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,789 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 31st January 2025

109

Anonymous

Anonymous // 01/01/2019

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“An excellent company to work with. I would rate them as A1.”

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Posted 10 months ago

Hello Duncan, thank you for your kind words and for taking the time to share your experience.

Posted 10 months ago

“Excellent, all the information that was needed too... First class colour match !”

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Posted 10 months ago

Hello Bernard, we are glad that you are happy with the match and thank you for taking the time in sharing your experience.

Posted 10 months ago

“Having given my reg. number for the car, the colour match was spot on. The service was excellent, so thanks for the kit and help.”

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Posted 10 months ago

Hello Tom, when searching by registration, our site displays colors under their DVLA group names, ensuring that you receive the correct specific colour for your vehicle. Your experience is a perfect example of a perfect match! We're thrilled that we met your expectations with both the paint match and our service. It was our pleasure to assist you, and if you ever need further help or have any questions, please don't hesitate to reach out.

Posted 10 months ago

“Good quality and great value for money”

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Posted 10 months ago

Hello Daryll, we are glad that to hear that you are satisfied with our product Thank you for taking the time in leaving us a review.

Posted 10 months ago

“Unfortunately I took the top off dropped it and all the paint spilled out”

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Posted 10 months ago

Hello there B Tyson, we are sorry to hear about the accident with the paint. If there's anything I can assist you with, please let us know. We're here to help in any way we can.

Posted 10 months ago

“Great service as always thanks Ian”

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Posted 10 months ago

Hello Ian, thank you for taking the time in sharing your experience. We are glad that you are satisfied with the service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Posted 10 months ago

“Good price, prompt delivery. Easily navigated website.”

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Posted 10 months ago

Hello John, thank you for sharing your feedback with us! We're glad to hear that you found our pricing reasonable, the delivery satisfactory, and our website easy to use. Your input helps us continually improve our services. If you have any further questions or need assistance, please feel free to reach out. We're here to help!

Posted 10 months ago

“Perfect match, delivery on time”

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Posted 10 months ago

Hi Stephen, glad to hear the match is spot on and a prompt delivery happened with your order. If you need anything else in the future, don't hesitate to reach out.

Posted 10 months ago

“Sent the wrong colour and follow up was poor got my money back.”

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Posted 10 months ago

Hey there! We are sorry to hear your experience with the colour match. We understand how frustrating this must be and this is not the experience we want you to have. If you are requesting for a refund, please email us at info@touchuppaintfactory.co.uk.

Posted 10 months ago

“Excellent match , great communications and prompyt delivery Will definately use again”

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Posted 10 months ago

Hi Christopher, thank you for your feedback! We're thrilled to hear that you found the match excellent, appreciated our communication, and were pleased with the prompt delivery. We look forward to serving you again in the future!

Posted 10 months ago

“Poor paint match”

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Posted 10 months ago

Hello Peter, we are sorry to hear your negative experience with the match. Thank you for bringing this to our attention. Please email us at info@touchuppaintfactory.co.uk and our team will work on on resolving this for you.

Posted 10 months ago

“Very good colour match ,easy to apply.”

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Posted 10 months ago

Hello John, thank you for taking the time to share your experience with us! We're delighted to hear that you were satisfied with both the colour match and the application process. Your feedback is invaluable to us, and we truly appreciate you sharing your thoughts with us.

Posted 10 months ago

“Very good service, prompt response and delivery, kept me updated at all stages. The website is very easy to use. Would highly recommend using this company.”

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Posted 10 months ago

Hello there! Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our website user-friendly and appreciated the constant updates for redelivery. We're delighted that our customer service team was able to support you throughout the process. Your recommendations mean a great deal to us, and we truly appreciate your support.

Posted 10 months ago

“Excellent service, quick dispatch and regular updates re delivery”

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Posted 10 months ago

Hello there! We are glad that you are satisfied with the service and the delivery. Thank you for the time in leaving your review.

Posted 10 months ago

“Quick, efficient happy with product”

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Posted 10 months ago

Hello John, thank you for taking the time in leaving your review. We are glad that you are happy with the service received.

Posted 10 months ago

“Quick efficient service. Paint is a perfect match for my car. Good value for money and no messing around with different products to get a gloss finish.”

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Posted 10 months ago

Hello Catherine, we are delighted to hear your positive experience in using our product and service. Thank you for taking the time in sharing your experience with us.

Posted 10 months ago

“Very good”

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Posted 10 months ago

Hello Lucas, thank you for taking the time in leaving your review.

Posted 10 months ago

“I have had touch up paint factory touch ups before was happy with it then and happy with it now the match to my car was spot on and I will definitely use them again wel recommend”

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Posted 10 months ago

Hello there! We are glad to see a repeat customer like you in the review section. Thank you for your continued support and should you need help in the future, we are here to help!

Posted 10 months ago

“fantastic service from giant cycles who supplied the web site to Touch up paint to sorting the paint out and delivery”

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Posted 10 months ago

We're thrilled to hear that you had a fantastic experience from navigating our website to receiving your touch-up paint. We're committed to providing excellent service from start to finish. Thank you for sharing your positive experience with us, Paul!

Posted 10 months ago

“Great product great paint match”

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Posted 10 months ago

It's truly wonderful to hear from customers like you about their experiences with our product. We're delighted to know that we've met your expectations and satisfaction. Thank you so much for taking the time to share your feedback with us. Your experience and satisfaction are incredibly important to us, and we're grateful for your support.

Posted 10 months ago

Touch Up Paint Factory is rated 4.6 based on 3,789 reviews