Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,726 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 20th December 2024

108

Anonymous

Anonymous // 01/01/2019

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“Very good service, Happy with product. Thanks. Delyth.”

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Posted 3 months ago

Hi there, Delyth! Thank you for your trust in us!

Posted 2 months ago

“Colour match was most important and that was met Price was good instructions clear and delivery quick Very pleased with results”

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Posted 3 months ago

We’re thrilled by your lovely review—thank you, Martin!

Posted 2 months ago

“Not used it yet but looks to be a good match”

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Posted 3 months ago

Thank you for giving us a perfect rating while you have not used it yet. Should you need help, just let us know we're here to help! 🌈

Posted 2 months ago

“An excellent product and first class delivery.”

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Posted 3 months ago

Awesome, John! ⭐⭐⭐⭐⭐

Posted 2 months ago

“Very pleased ! Great website, fast delivery and a really good product.”

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Posted 3 months ago

Thank you for your thoughtful review, Ricky!

Posted 2 months ago

“Great match for my m4 in sanmariuo blue delivery was quick aswell”

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Posted 3 months ago

Thank you for your delightful feedback, Hus!

Posted 2 months ago

“I brought the touch pen because review were good l followed the instructions but I found the nip of pen very had to get the paint to it and because the nip was very hard I had problems applying the paint to body work”

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Posted 3 months ago

Hello Jeffrey! Thank you for sharing your TUPF experience. We’re sorry to hear that you had difficulty with the application. We'd like to provide you the assistance that you need. Please do contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so we can assist you.

Posted 2 months ago

“The color matched perfectly, and it did not take long to be sent from the UK to the USA.”

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Posted 3 months ago

Thank you for your lovely words about our service, Ernest!

Posted 2 months ago

“Excellent product highly recommended”

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Posted 3 months ago

Your support means everything—thank you, Ian!

Posted 2 months ago

“Would definitely buy again”

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Posted 3 months ago

Glad to hear that you're loving the paint and considering of buying again. We look forward to assisting you in the future! 💙

Posted 2 months ago

“Thank you I did not order the paint for a second time but a free order is always welcome.ordered once delivered twice thank you again”

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Posted 3 months ago

Your kind review is deeply appreciated—thank you, Philip!

Posted 2 months ago

“Excellent service paint is a perfect match”

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Posted 3 months ago

Thank you for trusting us with your needs, Robin!

Posted 2 months ago

“The paint was a prefect match and delivery was as promised , would recommend to anyone .”

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Posted 3 months ago

Thank you for taking the time to share your experience with us!

Posted 2 months ago

“Got my order wrong , messaged them no reply”

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Posted 3 months ago

We are sorry if you have not received any response, Jonathan. We have sent an email requesting additional information to help us investigate and resolve this for you. Please rest assured that at Touch Up Paint Factory, we stand by our 100% colour match guarantee and are committed to making things right. Alternatively, you can contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. Thank you for your patience, and we look forward to sorting this out!

Posted 3 months ago

“After noticing a rather nasty scratch on my car. My OCD kicked in and I had to find a way to fix this without going through trouble of a professional detailer. A quick google search and check of real customer reviews. I placed my order colour matched using my vehicle registration. Simple as and delighted with my purchase. The weathers been poor so yet to complete the repair but confident following the simple instructions provided in my package to prepare the panel needing repair”

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Posted 3 months ago

It’s understandable that a nasty scratch would spark your inner perfectionist—nothing like a bit of OCD to motivate a DIY fix! It’s great to hear that you found the colour matching process so straightforward using your vehicle registration. Best of luck with the repair, and here’s to a scratch-free future! If you have any questions along the way, we’re here to help, Mark! 🤩

Posted 2 months ago

“Ordered a paint touch up pack for my Peugeot was a little worried the colour wouldn’t be exact but how wrong was I the colour arrived and it is the exact match. The kit is easy to use but I didn’t realise I might need the sand paper part of the kit too to rub it down a little after. I have some scratch remover paste of my own so on the next dry day I have I will try that see how it works. Overall good product fast delivery fit through my letterbox as I wasn’t home when it arrived 10/10 will defo use this company again and recommend to my friends and family.”

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Posted 3 months ago

Hello Jeanette! It’s fantastic to hear that the paint touch-up pack was an exact match for your car. There’s nothing quite like the relief of finding a product that delivers as promised.hank you for your kind words and for spreading the word; recommendations from satisfied customers are truly the best compliment. Here’s to more smooth repairs ahead! 🌟

Posted 2 months ago

“Delivered on time, comprehensive product, spot on colour. Nice finish.”

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Posted 3 months ago

Thank you for your fantastic feedback, R L! 🚗✨

Posted 2 months ago

“great item , well packaged and good step by step instructions . been too wet to use but sure it will do the job fine .”

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Posted 3 months ago

We appreciate your kind words more than you know, Paul! Thank you for sharing your TUPF experience.

Posted 2 months ago

“Good product works well”

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Posted 3 months ago

Awesome! Thank you for rating us a perfect ⭐⭐⭐⭐⭐, Iain.

Posted 2 months ago

“Bought the little pot of combined paint and laquer together, bit sceptical at 1st, until I actually used it to fill lots & lots of chip. OMG it's spot on for colour, then sanded it down with 2000grit then G3 mop & polish to give a perfect very glossy finish.”

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Posted 3 months ago

Your positive review truly warms our hearts, Gary. We look forward to assisting you again in the future!

Posted 2 months ago

Touch Up Paint Factory is rated 4.6 based on 3,726 reviews