Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,733 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,733 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 20th December 2024

108

Anonymous

Anonymous // 01/01/2019

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“Easy to order . excelent customer service. I am a happy customer and will recommend the Touch up paint factory to my friends and relitives.”

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Posted 4 months ago

Thank you for your lovely review!, Denise Glad that ordering process was easy and that the customer service left a great impression. It’s always wonderful to know our efforts to provide excellent service are appreciated. Your recommendation means the world to us—consider us your touch-up paint allies! If there’s anything else needed in the future, don’t hesitate to give us a shout. Here’s to happy customers and spreading the word! 🥂💓

Posted 4 months ago

“Product worked well and the service was very good it was delivered the next day from ordering it online”

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Posted 4 months ago

Thank you for your wonderful feedback, Charles! It’s fantastic to hear that the product did the trick and that our service was up to scratch. A swift delivery is always our goal, so it’s great to know delivery has met your expectations. Here’s to more smooth and speedy transactions in the future. Should you need anything else, don’t hesitate to get in touch—we’re always here to help! 🚙✨

Posted 4 months ago

“Excellent telephone advice received. Product despatched and received in super fast time. Great company, products and service.”

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Posted 4 months ago

Thank you for such a glowing review, Robert! Glad that we were able to provide you the service you require. It sounds like we’re on the right track with our products and service. Here’s hoping we’ll have the pleasure of assisting you again soon—whether it’s with another splendid product or simply a friendly chat. Cheers for your kind words and support! 💙

Posted 4 months ago

“Ordered touch up pens they we’re exactly what I needed colour match was perfect fast delivery too definitely will get again”

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Posted 4 months ago

Thank you for your fantastic feedback, Fraser! We're thrilled that the touch-up pens were just what you needed and that the colour match was perfect. We look forward to serving you again—if you ever need anything else, we’re only a click away! 🚗✨

Posted 4 months ago

“Excellent product and really good service colour match is fantastic, had two small scratches on rear bumper and so easy to build up and achieved a good finish using the paint touch up pen.”

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Posted 4 months ago

Thank you for your wonderful review, Peter! We're delighted to hear that the colour match was spot on and that the pen made it so easy to achieve a great finish. It sounds like those scratches didn’t stand a chance! If there’s anything more we can assist with, just let us know—we’re always here to help make your vehicle look its best.🚗✨

Posted 4 months ago

“Really pleased with The Touch Up Paint Factory, I have an Orange KTM Superduke which needed touching up, but didn't think they would get the correct orange colour, it is brilliant and absolutely spot on. I highly recommend this company, if they can get this unusual colour correct, you can't go wrong.”

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Posted 4 months ago

Thank you for the glowing 🌟🌟🌟🌟🌟 review, Chris! We're over the moon to hear that our team nailed the orange for your KTM Superduke. Your high recommendation means the world to us. If you need any more touch-up expertise or just want to share more of your bike adventures, we’re here and ready to assist. Keep roaring in style! 🧡🏍️✨

Posted 4 months ago

“Fantastic paint match, arrived quickly and very well packaged”

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Posted 4 months ago

Thank you for the fantastic feedback! It sounds like everything lined up perfectly. If you need any more touch-up paint or have other questions, we're here and ready to help. Cheers to a flawless finish! 🎨🚀

Posted 4 months ago

“Pen was good and the paint was right colour.”

Touch Up Paint Factory 5 star review on 22nd August 2024

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Posted 4 months ago

Great knowing that you have received an exact paint match, Jari! Thank you for sharing your positive experience with Touch Up Paint Factory! Happy touch-up painting! 🚗✨

Posted 4 months ago

“Needed touch up for a 96 Defender But had no paint code paint received is a very good match also delivery was quick”

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Posted 4 months ago

Fantastic to hear that the paint was a great match for your vehicle, Peter, even without a paint code! If you need any more touch-ups or have any other questions, don’t hesitate to give us a shout. Here’s to keeping your Defender looking sharp! 🚙✨

Posted 4 months ago

“Easy to deal with and timely delivery!”

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Posted 4 months ago

Great, Mike! Thank you for the kind words! It’s always our goal to make things as easy as possible, and we are glad that we have hit the mark for your experience. If you need anything else or have more feedback to share, we’re all ears. Cheers to hassle-free experiences! 🎉📦🚗

Posted 4 months ago

“The paint had great colour match compared with the previous supplier, would buy again.”

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Posted 4 months ago

Thank you for the great feedback, Francis! We're thrilled that the colour match was spot-on for you. If there’s anything specific we can do to make your experience a perfect 5 stars, we’d love to hear your suggestions. We’re here to ensure you have the best touch-up experience possible. Looking forward to serving you again! 🌟🎨

Posted 4 months ago

“Fantastic. Spot on colour and delivered the next day. Couldn’t be happier! Thanks guys”

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Posted 4 months ago

The pleasure is all ours, Jamie! Thank you for choosing Touch Up Paint Factory for your vehicle’s touch-up project. We’re thrilled to have been part of your repair process and look forward to assisting you with any future needs. 🙌💙

Posted 4 months ago

“Speedy delivery & good colour match.”

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Posted 4 months ago

Hi there, Alistair! Thank you for sharing your experience with delivery and the paint match. If you have any more touch-up needs or questions, don’t hesitate to reach out. Thanks for choosing Touch Up Paint Factory for your paint repair needs! 🚗✨ 💖

Posted 4 months ago

“Excellent colour match fast reliable service”

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Posted 4 months ago

Awesome, Anthony! We’re thrilled that the paint match was spot-on and that our service met your expectations. If you have any more touch-up needs or questions, don’t hesitate to reach out. Thanks for choosing us! 💗

Posted 4 months ago

“Great product”

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Posted 4 months ago

Hello Glen! Thank you for sharing your feedback Touch Up Paint Factory's paint! Happy touch-up! 🚗✨

Posted 4 months ago

“You sent the wrong colour the first time,when i contacted you you said there was two shades of the colour i had requested and would send the other one ,when it arrived it was the same as the first one not good!! I have given up on your company and waisted £22.00”

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Posted 4 months ago

Hi Derek, we’re truly sorry to hear about the issues you’ve faced with your order. It’s unacceptable that you received the wrong colour not once, but twice, and that our attempts to rectify the situation fell short. Please email us at info@touchuppaintfactory.co.uk with your order details, and we will look into this immediately. We want to make this right. We appreciate your feedback and apologise for the inconvenience and frustration this has caused.

Posted 4 months ago

“I was a bit dubious buying as historically touch up paint is notoriously poor! But to be fair this is a really good match for the Ford Ruby Red on my Kuga. Applied the base coat in chips on the bonnet then top coat. The colour match is good I’m now waiting a few days before cutting polishing back to level it.”

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Posted 4 months ago

Thank you for sharing your experience, Malcolm! We completely understand the skepticism—touch-up paint has earned a bit of a bad rap over the years. We are glad that the paint match for your Kuga has been exceptional. We’re confident that the final touch after cutting and polishing will look superb. If you need any tips or just want to share how it turns out, we’re here to help. Happy touch-up! 🚗✨

Posted 4 months ago

“I ordered a touch up pen, ( pretty blind to be honest) , gave reg details, flagged up as blue ( correct). Was reassured that the paint would be a perfect match, it was… Clear instructions came with the product, product arrived very quickly. Would I use this company again? Yes is the answer…”

Touch Up Paint Factory 5 star review on 21st August 2024

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Posted 4 months ago

Hi there, Alan! It’s fantastic that the paint was a perfect match and that the clear instructions helped make the process smooth. We're thrilled to know you’d choose us again—your satisfaction is our ultimate goal. If you need anything else or have more touch-up adventures to share, we’re here and ready to assist!🚙✨

Posted 4 months ago

“Colour match is good.”

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Posted 4 months ago

Thank you for sharing your paint match experience with us, David! 🎨💙

Posted 4 months ago

“First class service. The paint supplied was a perfect match for my landrover. It blended into the door seamlessly with light T-cutting and polish. Highly recommended!”

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Posted 4 months ago

Thank you for the glowing review, Adrian! It sounds like your vehicle is looking sharp with the spot on paint match! We appreciate your recommendation and are delighted to have delivered first-class service. If your Land Rover needs another touch-up or you just want to share more success stories, we’re here for you. Happy driving! 🚙✨

Posted 4 months ago

Touch Up Paint Factory is rated 4.6 based on 3,733 reviews