Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,965 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,965 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 23rd February 2025

110

Anonymous

Anonymous // 01/01/2019

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“Never received the paint pen only the cleaning wipes. Emailed them but a week later and still no response..”

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Posted 1 year ago

“Good colour match and prompt delivery”

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Posted 1 year ago

“Perfect paint match. Arrived on time and was a perfect touch up pen.”

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Posted 1 year ago

“good service all round paint colour perfect match spay nosles give even cover.”

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Posted 1 year ago

“I wouldn’t purchase touch up paint from this organisation again as the touch up nozzle (bristles) kept falling out whilst training to apply …poor product design”

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Posted 1 year ago

“I ordered a 'All in one' touch up pen for my Lexus, it arrived two days earlier than estimated and is an exact colour match to my paintwork. Excellent and quick service! I would definitely recommend this Company.”

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Posted 1 year ago

“Colour match very good but even with several coats of lacquer I ended up with a matt finish”

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Posted 1 year ago

“Was kept advised after ordering, Able to track the order via royal mail. Very prompt delivery, Paint was as promised, 100% match. Would certainly recommend to friends.”

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Posted 1 year ago

“Fast delivery excellent paint match and great instructions”

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Posted 1 year ago

“The paint I ordered was despatched promptly and arrived on time”

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Posted 1 year ago

“From the moment I ordered touch-up paint from the touch up factory the service was absolutely spot on. I received an email to say it had been dispatched and when it would be delivered, the communication and product was also spot on. I will certainly be using and recommending the touch up factory. Thanks for showing what service is all about...”

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Posted 1 year ago

“The colour was a lot lighter than the colour on the car was difficult to get paint out of the pen”

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Posted 1 year ago

“My car is a 20 year old Mini Cooper. When it arrived it was a perfect match for the old paint. You would never know there was any damage now it’s finished.”

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Posted 1 year ago

“easy to order excellent service will definitely be using it again”

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Posted 1 year ago

“Great result fast delivery & perfect match 100% recommended”

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Posted 1 year ago

“I've used many "good" touch up paints before, but this one from TUPF is great, yes it costs a little more buts it's definitely worth it, the colour match is excellent and the paint dries hard, many others seem to stay "soft".”

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Posted 1 year ago

“When I originally ordered the paint I found that I had ordered double the quantity I needed. I immediately realised my mistake when I received my order confirmation Email. I wrote to you to cancel the second part of the order but you sent double the quantity just the same. Nigel Hillman”

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Posted 1 year ago

“Everything sent was as described. Just have to get a sunny day when I'm free to do the repair.”

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Posted 1 year ago

“Did the job I purchased it for had a few stone chips would recommend”

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Posted 1 year ago

“Amazing ! Perfect colour match Thank you”

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Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 3,965 reviews