Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,733 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,733 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 20th December 2024

108

Anonymous

Anonymous // 01/01/2019

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“Excellent service, arrived within 48hours of ordering. Excellent colour match. Easy to use. The request to leave a review for a Audi A7 citrus yellow paint stick was however confusing. My car is a white Ford Bmax!”

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Posted 5 months ago

Hello Judith! Thank you for sharing your wonderful experience using Touch Up Paint Factory and for rating us a glowing 🌟🌟🌟🌟🌟 review! Apologies for any confusion regarding the review request—it seems there was a mix-up. If you need any further assistance or have any questions, feel free to reach out. We’re here to help with your future touch-up needs!

Posted 5 months ago

“Touch up pen absolutely perfect colour match really good finish too.great service and communication.”

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Posted 5 months ago

Hi there, Mark! Thank you for the fantastic review! It’s wonderful to know that we have met your expectations for our service and communication. If you ever need more assistance or have future touch-up projects, we’re here to help! 🚗✨

Posted 5 months ago

“A superb system, the colour match is perfect. Not being a paint sprayer I am delighted with the result. My car is a 24 year old MGF, I will order more paint as I find necessary although the quantity supplied is very generous. To do what I have done at a very modest cost of £60 is indeed very pleasing. In the excitement I forgot to take before pictures.”

Touch Up Paint Factory 5 star review on 31st July 2024

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Posted 5 months ago

Thank you for the glowing 🌟🌟🌟🌟🌟 review! We’re thrilled that the colour match was spot on and that you’re delighted with the result. It’s fantastic to hear that our system exceeded your expectations and that you found it both effective and cost-efficient. Don’t worry about the before pictures—what matters most is that you’re pleased with the outcome! Thanks again for sharing your wonderful experience with Touch Up Paint Factory, Nicholas.

Posted 5 months ago

“Bought a touch up pen to rectify a small scratch on the rear bumper of my nearly new red Cooper S. The felt tip of the pen needed a lot of pumping before the paint started to flow then when I touched up the scratch the finish wasn't smooth and looked a bit hairy. Don't know what I've done wrong as I'm usually quite good at this sort of thing!!! Might have been better using a touch up with a fine brush.”

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Posted 5 months ago

Thank you for sharing your experience, Nicholson, and we're sorry to hear about the issues you faced with the pen. We understand how frustrating it is when things don’t go as planned. If you’d like any tips or further assistance, please reach out to us at info@touchuppaintfactory.co.uk. We’re here to help you get a better result!

Posted 5 months ago

“Colour match was very good and the colour pen did the job well”

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Posted 5 months ago

Thanks for the great feedback, Michael! We’re pleased to hear the colour match was spot on and that the pen worked perfectly for you. If there's anything that we can improve your experience, just let us know. Happy to assist! 🙌

Posted 5 months ago

“Easily applied when following the instructions supplied with the paint. What’s not to like !!”

Touch Up Paint Factory 5 star review on 30th July 2024

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Posted 5 months ago

Thank you for the great feedback, Ian! 🤩 We’re thrilled to hear the paint was a breeze to apply—like a walk in the park with a map that actually makes sense. What’s not to like, indeed! 🚗✨

Posted 5 months ago

“Ordered a black touch up pen, arrived promptly and with all the instructions one would need.Great service many thanks.”

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Posted 5 months ago

Thank you for your kind words, Damien! 🤩 If you need any further assistance or have more touch-up projects in the future, don’t hesitate to reach out. Many thanks for your support!

Posted 5 months ago

“Tried a few touch ups but this is by far the best colour match”

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Posted 5 months ago

Bryan, thank you for the great feedback! We’re delighted to hear that our touch-up paint is the best colour match you’ve found. If you need any more help or have future projects, just let us know. We’re here to ensure you always get the perfect match! 🌈🎨

Posted 5 months ago

“Perfect match. Job well done.”

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Posted 5 months ago

Hi there, Jessie! Thank you for your glowing 🌟🌟🌟🌟🌟 review! 💙

Posted 5 months ago

“I bought some paint for my wife's car after reading all the reviews. Some kind person had pushed a super market trolley into the side. Scuffing the rear bumper. I followed the video instructions and, to be honest, it's a very good job. I mean the colour match is spot on. Not only that the paint was sent out very quickly. Really very impressed with the whole experience. Well done guys.”

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Posted 5 months ago

Thank you so much for the wonderful review with your TUPF experience, Peter! We're sorry to know the reason of you needing our paint. However, we’re thrilled to hear that the video instructions helped you achieve a great result, and have exceeded your expectations. If you need anything else in the future, we’re always here to help. Well done to you for the excellent touch-up project! 🚗✨

Posted 5 months ago

“Can’t fault the paint or the service. Top job thanks”

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Posted 5 months ago

Thank you for the great feedback, Michael! Glad to hear that you're happy with both the paint and the service received. If you need anything else or have more projects in the future, we’re here to help. Thanks again for choosing TUPF! 💙

Posted 5 months ago

“Great service paint came very quickly and is a perfect match. Used this company before and will use again.”

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Posted 5 months ago

Thank you for the awesome 5-⭐ review, Marcus! It’s great to hear you’ve had a positive experience with us before and plan to return. We look forward to serving you again! 💙

Posted 5 months ago

“Works well and an exact match”

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Posted 5 months ago

Hello, Christopher! We’re thrilled to hear that our colour match and product have met your expectations.🎨

Posted 5 months ago

“Was trying to spray whole roof panel, but couldn’t get an even coverage.”

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Posted 5 months ago

Hello Terence, we're sorry to hear you had trouble getting an even coverage on your roof panel. We’d love to help you achieve the perfect finish. Please email us at info@touchuppaintfactory.co.uk, and our paint experts will be happy to provide guidance and tips for a smoother application. We look forward to assisting you!

Posted 5 months ago

“Paint did not match my vehicle car now needs bumper and bonnet respray”

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Posted 5 months ago

Hello Tony, we're sorry to hear that the paint didn’t match as expected. We definitely want to make this right for you. Please email us at info@touchuppaintfactory.co.uk with your details, and we’ll do our best to resolve the issue. Thanks for bringing this to our attention, and we hope to sort this out for you promptly.

Posted 5 months ago

“Reliable colour matching, availability of someone to talk to if needed, combined with rapid delivery: what's not to like.”

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Posted 5 months ago

Hi there, Bill! Thanks for the glowing feedback! We’re delighted to hear that our colour match, delivery, and support hit the mark for you. We look forward to serving you again in the future! 💙

Posted 5 months ago

“Excellent service and product. Colour match was perfect and the kit came with all the bits needed to complete the job. Definitely recommended and I will use again.”

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Posted 5 months ago

Hello John! Thanks ever so much for the brilliant review! If you ever need to touch up a vehicle in the future, we’ll be here, ready for your next touch-up adventure! 💙

Posted 5 months ago

“Tried other touch up paint providers and they did not come close. The Touch Up Paint Factory was spot on perfect.”

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Posted 5 months ago

Wow, Nigel! Thank you for the awesome feedback! We’re thrilled to hear that our touch-up paint hit the mark. If you ever need more magic for your touch-ups, you know where to find us! 🤩

Posted 5 months ago

“Delivery was quick, however I haven't used the paint yet,bought in readiness for stone chips etc.”

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Posted 5 months ago

Thank you for your feedback, Alan! We're glad to hear the delivery was quick. 🚚💨 ⚡ When you’re ready to use the paint, if you have any questions or need assistance, don’t hesitate to reach out. We're here to help!

Posted 5 months ago

“Does exactly what it says and a perfect match.”

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Posted 5 months ago

Hi there, Philip! Glad to hear it’s a perfect match and does exactly what you need! 💙

Posted 5 months ago

Touch Up Paint Factory is rated 4.6 based on 3,733 reviews