Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,811 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,811 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 31st January 2025

109

Anonymous

Anonymous // 01/01/2019

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“Perfect match recommended”

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Posted 3 years ago

“excellent product great service. thank you”

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Posted 3 years ago

“Perfect product for this price. Highly recommend, just fallow the instructions and will huge results after 30min working on the scratch. Quick delivery and lovely service.”

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Posted 3 years ago

“Excellent service. Quick delivery.”

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Posted 3 years ago

“Quick delivery and perfect colour match”

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Posted 3 years ago

“After I slight mix up with paint colour the service I received was excellent and the response was 10 out of 10 can’t fault touch up paint and colour was excellent”

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Posted 3 years ago

“Never arrived”

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Posted 3 years ago

Hello, I am sorry to hear that you have not recevied your product which we will of course resolve by locating it or sending you a replacement. Please could you email info@touchuppaintfactory.com with your name, contact details and order number so we can asisst you.

Posted 3 years ago

“Very happy with the company’s service”

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Posted 3 years ago

“Good product which works very well. Better than anything from your usual motor factors. I’d use it again no problem.”

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Posted 3 years ago

“Fast and efficient service.”

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Posted 3 years ago

“Disappointed the pen tip was not soft enough to provide nice clean coverage, not an exact match to car colour”

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Posted 3 years ago

Hello, I am sorry to hear that the colour was not correct and you were not happy with the nib. If you contact us with your order number, details and letting us know the colour issue at info@touchuppaintfactory.com we will be able to check the colour and remake it as per our colour match guarantee.

Posted 3 years ago

“Not too impressed,this is supposed to be a colour match,unfortunately it's not despite giving all the vehicle details requested”

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Posted 3 years ago

Hello, I am really sorry to hear that the colour is not correct which we will of course resolve with our colour match guarantee. Please could you email us at info@touchuppaintfactory.com with your order number along with what the colour issue is so we can resolve this.

Posted 3 years ago

“Very good colour match for a metallic finish, and a very fast delivery very impressive service”

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Posted 3 years ago

“A good company and helped me out even though I did not have a paint code”

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Posted 3 years ago

“delivery was very good but haven't used product yet.”

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Posted 3 years ago

“Matches the metallic paint on my audi perfectly done a great job”

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Posted 3 years ago

“Great compact Pen ideal for the odd stone chip, colour is spot on and just as if out of the factory.”

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Posted 3 years ago

“Speedy precise order fulfilment!”

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Posted 3 years ago

“Paint match was good tho applicator pen wasn't great”

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Posted 3 years ago

“Quick delivery and a great colour match.”

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Posted 3 years ago

Touch Up Paint Factory is rated 4.6 based on 3,811 reviews