Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,945 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,945 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 23rd February 2025

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The touch up pen is great easy to apply and the colour match was spot on great product and quick delivery highly recommend”

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Posted 11 months ago

Hi John, thank you for your glowing ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you found our pen was easy to use and provided a spot-on colour match for you. We strive to deliver great products with quick delivery, and we're delighted that we could meet your expectations. Your recommendation means a lot to us.

Posted 11 months ago

“Perfect match”

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Posted 11 months ago

Hello Robert! Glad to hear you received a perfect match.

Posted 11 months ago

“Very good product at a competitive price. Would recommend.”

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Posted 11 months ago

Hello there! Thank you for your positive feedback! We're delighted to hear that you found our product to be of high quality and competitively priced. Your recommendation means a lot to us.

Posted 11 months ago

“After dragging a large Ikea box out of my car, I was horrified to find I'd taken a corner of paint off of my bumper. I came across this site, ordered my paint, based upon my registration, and it turned up within a matter of days. The instructions they sent, also on their site, is pretty generic and I ended up with 2 pots of paint, which I wasn't expecting. I ended up ringing them, and they were friendly and helpful. However, those instructions could be better, so I don't have to ring them in the first place, however pleasant they may be! But the paint was great and I'd recommend them.”

Helpful Report

Posted 11 months ago

Hello David, thank you for sharing your experience with us. We are sorry to know the reason behind using our paint, but we are glad that our product was able to provide the solution you need. We appreciate your feedback regarding the instructions and will forward it to our team for future product enhancement. We're thrilled to hear that you found our paint great and we truly appreciate your recommendation. Thank you!

Posted 11 months ago

“The Paint Factory website was easy to navigate and I found just what I wanted.”

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Posted 11 months ago

Hello Peter, we're glad to know that you found the navigation on our website easy and that you were able to find exactly what you were looking for! Ensuring a seamless shopping experience is a priority for us. While we may not have achieved a perfect 5, we truly value your feedback and appreciate you taking the time to share your experience with us here at TUPF.

Posted 11 months ago

“Got it next day really prompt service excellent product. They’ve linked with Giant Bikes to ensure perfect colour match.”

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Posted 11 months ago

Hello Mark, we're thrilled to hear that you received your order promptly and that you're pleased with our service and product! Thank you for sharing your experience.

Posted 11 months ago

“Great product”

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Posted 11 months ago

Hello James, thank you for your feedback!

Posted 11 months ago

“Very efficient service. Spray paint can arrived promptly and was very easy to use. I have never previously used spray paint. The colour was an exact match.”

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Posted 11 months ago

Hi there! We are glad that you found our product easy to use, especially that this is your first try using aerosols spray paints, and we are pleased to know that you are happy with the paint match.

Posted 11 months ago

“Great to deal with touch up turned up right on time.”

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Posted 11 months ago

Hello Gordon, thank you so much for your kind words! We strive to provide excellent service, and we're thrilled to hear that your touch-up experience was nothing short of fantastic.

Posted 11 months ago

“Very good. Great match easy to use dies the job”

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Posted 11 months ago

Hello Chris, we are glad that you are satisfied with your purchase. Thank you for your review. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Posted 11 months ago

“My paint arived quickly and was a perfect match. After a good shake and a few light coats the scratches vanished. A great product.”

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Posted 11 months ago

Hello Colin, Thank you so much for sharing your experience! It's wonderful to hear that the paint match was spot on and that the scratches seem to have disappeared. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Posted 11 months ago

“2nd time using them and again perfect colour match and so simply to apply. High recommended first class product 👍👍”

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Posted 11 months ago

Hello there! Thank you so much for your continued support as a repeat customer. We truly appreciate your loyalty and are delighted to hear that you're satisfied with your second purchase from us. Your recommendation means a lot to us nd serves as a testament to the quality of our products and service. If you ever need anything else or have any further feedback to share, please don't hesitate to reach out. We're here to help!

Posted 11 months ago

“An excellent company to work with. I would rate them as A1.”

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Posted 11 months ago

Hello Duncan, thank you for your kind words and for taking the time to share your experience.

Posted 11 months ago

“Excellent, all the information that was needed too... First class colour match !”

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Posted 11 months ago

Hello Bernard, we are glad that you are happy with the match and thank you for taking the time in sharing your experience.

Posted 11 months ago

“Having given my reg. number for the car, the colour match was spot on. The service was excellent, so thanks for the kit and help.”

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Posted 11 months ago

Hello Tom, when searching by registration, our site displays colors under their DVLA group names, ensuring that you receive the correct specific colour for your vehicle. Your experience is a perfect example of a perfect match! We're thrilled that we met your expectations with both the paint match and our service. It was our pleasure to assist you, and if you ever need further help or have any questions, please don't hesitate to reach out.

Posted 11 months ago

“Good quality and great value for money”

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Posted 11 months ago

Hello Daryll, we are glad that to hear that you are satisfied with our product Thank you for taking the time in leaving us a review.

Posted 11 months ago

“Unfortunately I took the top off dropped it and all the paint spilled out”

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Posted 11 months ago

Hello there B Tyson, we are sorry to hear about the accident with the paint. If there's anything I can assist you with, please let us know. We're here to help in any way we can.

Posted 11 months ago

“Great service as always thanks Ian”

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Posted 11 months ago

Hello Ian, thank you for taking the time in sharing your experience. We are glad that you are satisfied with the service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Posted 11 months ago

“Good price, prompt delivery. Easily navigated website.”

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Posted 11 months ago

Hello John, thank you for sharing your feedback with us! We're glad to hear that you found our pricing reasonable, the delivery satisfactory, and our website easy to use. Your input helps us continually improve our services. If you have any further questions or need assistance, please feel free to reach out. We're here to help!

Posted 11 months ago

“Perfect match, delivery on time”

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Posted 11 months ago

Hi Stephen, glad to hear the match is spot on and a prompt delivery happened with your order. If you need anything else in the future, don't hesitate to reach out.

Posted 11 months ago

Touch Up Paint Factory is rated 4.6 based on 3,945 reviews