Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,945 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,945 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 23rd February 2025

110

Anonymous

Anonymous // 01/01/2019

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“The kit that I purchased had primer, colour, gloss and fade - choose this as I wasn't aiming for perfection - kit was pretty good, my skills not amazing but very impressed by what can be achieved. Need to emphasize taking time with each step - the videos could be better - they make it look far too simple. It's not - otherwise professionals would be out of a job!”

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Posted 1 year ago

“Following the instruction , easy to apply and use. Good price and fast service.”

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Posted 1 year ago

“I haven't used the touch up pen yet but ordering was easy, tracking was easy and delivery was quick. For me the main thing was delivery available to the Isle of Man, so many companies either don't deliver here at all or want to charge a small fortune, entirely without basis, so thankyou for your prompt & efficient service. I just hope it does the trick!”

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Posted 1 year ago

“I am a PDR technician and have used the touch up paint factory on many occasions and have been very happy with the results.”

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Posted 1 year ago

“Great Colour Match for my Giant Bike... and a good gloss finish. Will certainly order again for my other bike.”

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Posted 1 year ago

“Great service and Excellent paint match”

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Posted 1 year ago

“We are a motor trade business and we purchase touch up sticks for use on customer cars a also as gifts for customers ..... never had a bad one”

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Posted 1 year ago

“Delivered in days ,great speedy service ,well done.”

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Posted 1 year ago

“excellent efficient service and quick delivery”

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Posted 1 year ago

“Great colour match. Rapid delivery. Perfect”

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Posted 1 year ago

“Great colour match and longevity, well packaged and delivered promptly. I've used the Paint Factory for many years on a diverse range of cars and colours and never been disappointed.”

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Posted 1 year ago

“Ordered touch up pen for fair sized scratch on wing mirror. Colour perfect match and covered very well. Very impressed . Easy to order and fast delivery.”

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Posted 1 year ago

“Great service/communication with email updates etc, I know touch ups aren’t going to be 100% accurate but these pens/touch up kits are not very good at hiding even the faintest of stone chips/scratches etc, I’ve tried both now and the shade of the colour isn’t great and looks a mess even though I’ve followed the instructions, the paint I have is a lot lighter compared to my paintwork on my van and I when I’ve put a few coats on and let it dry it dries so faintly you can see the original mark underneath the mess that I’ve applied!”

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Posted 1 year ago

“Excellent colour match and easy to apply.”

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Posted 1 year ago

“1. Package arrived in time and intact 2. Instruction sheet and card differed slightly. 3. Initially paint colour appeared to be darker than on car. But it settled and is good 4. Given 4* as very few things are perfect. The 25mm square of wet/dry was inadequate and in my opinion wrong grit density. 5. Otherwise I am happy with my purchase.”

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Posted 1 year ago

“Great product as usual from this company.Good colour match and quick delivery.”

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Posted 1 year ago

“Paint matches exactly my car colour perfectly and the pen is a nice way to fill small stone chips.”

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Posted 1 year ago

“Colour match is excellent . The only down side is the felt knib is a little too large for the small micro chips that needed touching up . Overall very happy with the product and definitely recommend. Speedy delivery and well packed too.”

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Posted 1 year ago

“paint match to my wheels very good delivery very fast . the only problem i had which is not a fault with the product is that the existing paint pickled/reacted with the existing paint so in future i will try on small area first”

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Posted 1 year ago

“The service was great. It came quickly. The finish on the car though I'm not impressed with. It looks like I've used tippex to fill in small holes and appears quite weak in colour and consistency. After 3 coats, recommended prepping, recommended drying time, the finished look isn't great”

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Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 3,945 reviews