Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,803 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,803 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 31st January 2025

109

Anonymous

Anonymous // 01/01/2019

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“Provided a quality all in one paint pen quickly and efficiently that matched my vehicle colour perfectly.”

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Posted 2 years ago

“Still not received my order over a week since I ordered”

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Posted 2 years ago

“First time I have used the Company and the ordering system was very easy, product arrived very quickly by courier, well packaged, justifying the charges. Just finished using the products and I am very pleased with the quality and finish obtained and I'm no expert by any means. Thoroughly recommend the product and my only regret is not ordering a primer at the same time.”

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Posted 2 years ago

“Delivery on time. Good price. Haven't used yet so can't comment on quality.”

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Posted 2 years ago

“Ordered sanding kit as it provided grades p180-p1200 plus scuff pads I was looking for. On going to do the job found it actually only contained p1500 and p2000 grit which was completely unsuitable.”

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Posted 2 years ago

“Really pleased. I've bought 2 pens so far and they've both been excellent paint matches and have given me good results both times.”

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Posted 2 years ago

“Very quick service”

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Posted 2 years ago

“Fantastic service, fantastic product and hasslefree ordering will certainly be using them again”

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Posted 2 years ago

“Having used this paint twice now I have found it not bad but it is very runny in cold weather even in a warm garage space. but the colour match is great and would use Again. other comments having tried the clear coat we found this a total waste of time despite how it was applied it failed to shine or give any depth to the colour in the end we used a standard two Pk clear and this worked great.”

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Posted 2 years ago

“Used the 30ml Touch Up Paint on an area probably larger than it was intended for. With a small brush it went on beautifully and was a perfect colour match.”

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Posted 2 years ago

“Very pleased with the quality of this touch up spray. Easy to use and the results were very good particularly with 2 applications after leaving the first to dry properly before applying a 2nd coat. Arrived very promptly but then it should do with DHL being used as the carrier. Personally I’d rather paying a shipping charge rather than it potentially disappear with the likes of ‘EVRI’ handling your goods. Recommended!”

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Posted 2 years ago

“I would like to give a good review but as yet I have not received my order!”

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Posted 2 years ago

“Touch exactly the same colour 👌”

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Posted 2 years ago

“Bought a Vauxhall Cavalier that is an unusual shade of green (a bit like an army karki green). The paint code on the plate was not recognised by paint code sites so I thought I would try "Touch up paint factory". The lady who replied said they could sort it. A few days later it arrived and it is spot on.”

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Posted 2 years ago

“No communication about return after multiple emails”

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Posted 2 years ago

“The touch up pen was well packaged, promptly delivered and works well.”

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Posted 2 years ago

“Now I write this review without testing the product. However I had a bad experience with Chipex so wanted to try another vendor. However low and behold I find out that this is one and the same company working under another name. So if you want to use Chipex then use these guys it’s the same company under a different name.”

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Posted 2 years ago

“Primer didn’t come out and it’s difficult to apply paint from pen applicator”

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Posted 2 years ago

“Very efficient service. Delivery as stated and goods are great.”

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Posted 2 years ago

“Got what I wanted immedistely!”

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Posted 2 years ago

Touch Up Paint Factory is rated 4.6 based on 3,803 reviews