Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,807 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,807 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 31st January 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery, matched perfectly, instructions simple.”

Helpful Report

Posted 3 years ago

“My new L42 paint was delivered within 5 working days. Great product, would highly recommend the products and service.”

Touch Up Paint Factory 5 star review on 9th September 2021

Helpful Report

Posted 3 years ago

“Excellent touch up pen which was a perfect colour match - highly recommended.”

Helpful Report

Posted 3 years ago

“Received very quickly havn't used at this moment I'm sure will be the right one.”

Helpful Report

Posted 3 years ago

“Had very good service and the product arrived on the time and day as scheduled.”

Helpful Report

Posted 3 years ago

“Very good service, excellent paint match.”

Helpful Report

Posted 3 years ago

“Fast and efficient”

Helpful Report

Posted 3 years ago

“Fantastic match on colour”

Helpful Report

Posted 3 years ago

“Sent wrong colour and tried to deceive me on whether a replacement had been sent. Seems to be nobody is switched on there.”

Helpful Report

Posted 3 years ago

Hello i am sorry that that we sent you the incorrect paint to start followed by a new member of staff in forming you that the replacment had been sent when it had not. We have corrected the issue and shipped you the correct paint.

Posted 3 years ago

“Very good on delivery and The paint was a good match.”

Helpful Report

Posted 3 years ago

“Quick,efficient service---yet to use product,as have bought should it be needed.”

Helpful Report

Posted 3 years ago

“Excellent service for a perfectly matched paint touch up on a 50 year old classic car. Despite having no paint code the original shade was matched, after a couple of explanatory emails, and then mixed and despatched within a day.”

Helpful Report

Posted 3 years ago

“This is the business car enthusiasts have always yearned for. Comprehensive range of colours all the right preparation products and really good instructions. Good website and v speedy fulfilment what more could you ask?”

Helpful Report

Posted 3 years ago

“Colour match was excellent, quality of the paint seems good too. Touch up pen was a real issue - clunky to use, could not apply small spots of paint easily - ended up extracting paint into another container and applying with separate brush and pin. This is actually Chipex trading by another name (not an issue but they should be open and honest about it).”

Helpful Report

Posted 3 years ago

“Very straightforward , from ordering to delivery, of my all in one pen. Very quick despatch and delivery.”

Helpful Report

Posted 3 years ago

“Delivered quickly and great value for money”

Helpful Report

Posted 3 years ago

“Great colour, exactly what I was looking for, job well done”

Helpful Report

Posted 3 years ago

“Small chips to touch up on the car. Excellent colour match and a doddle to use. Recommended”

Helpful Report

Posted 3 years ago

“From start to finish it was very easy to use the site. Input you reg number and the paint is matched to your car. I ordered mine and it came very quickly. The kit looks great. Highly recommended”

Helpful Report

Posted 3 years ago

“Quality product at a very good price.”

Helpful Report

Posted 3 years ago

Touch Up Paint Factory is rated 4.6 based on 3,807 reviews