Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,769 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,769 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 20th December 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product. Colour match is perfect. Great price and delivery was speedy. What else could you need. I would definitely recommend to anyone”

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Posted 6 months ago

Thank you very much for your glowing review, Sarah! 🤩 We're pleased that you found our product excellent and that the colour match was perfect.Your recommendation means a lot to us and we're thrilled to have met your expectations. Should you have any further needs or questions, please feel free to get in touch. Many thanks again! 🚗✨

Posted 5 months ago

“Excelent paint match & delivery was first class, recieved paint within four days. Can not recomend this company highly enough.”

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Posted 6 months ago

Thank you ever so much for your wonderful review, David! 🌈Your recommendation truly means a lot to us. 🤩

Posted 5 months ago

“Thank you very much for the excellent service. Dispatched same day and delivered next day. I haven’t used it yet as waiting for dry weather but will let you know when done with before and after photos. Thanks”

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Posted 6 months ago

Hi there, Martin! Thanks for the shout-out! We've got our fingers crossed for dry weather, just like you're crossing your fingers for a flawless touch-up! Can't wait to see those before-and-after pics—send them our way when your masterpiece is complete! 🚗✨

Posted 6 months ago

“Excellent service ! Colour matched perfectly and pen worked on chips brilliantly!”

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Posted 6 months ago

Cheers for the glowing review, Y!

Posted 6 months ago

“Good match, good delivery time. Recommended.”

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Posted 6 months ago

Thank you for your positive review! 💙 We're pleased to hear that you found our product to be a good match and that the delivery met your expectations. Your recommendation means a lot to us.

Posted 5 months ago

“Fast delivery, good communication Great product 10/10”

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Posted 6 months ago

Absolutely chuffed to hear you're delighted with our service and product, John! We strive for 10/10, but secretly, we're aiming for a perfect 11/10 (we've got a thing for pushing the limits). Thanks a million for your kind words! 💖 🚗✨

Posted 6 months ago

“Product was what I asked for. Fast Delivery.”

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Posted 6 months ago

Hello Barrie, thank you for your feedback with our product and delivery. Glad that we were able to meet your expectations! Happy driving! 💙

Posted 6 months ago

“Great for the jog in hand .”

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Posted 6 months ago

Thank you for leaving us a perfect 5-⭐ review!

Posted 6 months ago

“Excellent service paint was a perfect match”

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Posted 6 months ago

Thank you for your awesome review! 🚗✨

Posted 6 months ago

“excellent colour match and nice to use”

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Posted 6 months ago

Thank you for your kind words, Robert! 💙

Posted 6 months ago

“Can’t get two types of means of getting order through for me. Helpful getting me to look up my codes, but can’t say inputting of the codes and colour to great. Once order got there cans were better than others”

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Posted 6 months ago

Hi Steven, thank you for your feedback regarding the ordering process, and we apologise for any inconvenience caused. This is not the experience we aim to provide. However, we're pleased that you received the assistance you needed. If you have any suggestions on how we can enhance our service or improve your experience in the future, please let us know. We value your input and will take it into consideration for our future improvements.

Posted 6 months ago

“Only just used but it was identical match to my car”

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Posted 6 months ago

Hey there, Dominic! Delighted to hear our paint matched your car's shade perfectly! Here's to many more flawless touch-ups in the future! Drive on and stay fabulous! 🚗💫

Posted 6 months ago

“Excellent colour match and everything needed in the kit to blend into original paint work, a few issues with delivery but that was the courier and as soon as they were notified it was sorted out promptly, very happy and would recommend and use again without hesitation.”

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Posted 6 months ago

Thanks a bunch for the glowing review! 🎨🚗 We're thrilled to hear our paint matched your car's original colour like a long-lost twin! 🌟 As for the delivery hiccup, we're glad it got sorted out. Thanks for recommending us! Happy driving, and remember, we're just a paint away if you need us again! 💙

Posted 6 months ago

“Very good match all good”

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Posted 6 months ago

Thank you for rating us a perfect ⭐⭐⭐⭐⭐, Alan!

Posted 6 months ago

“Amazing company, paint exactly match brought from this company a few times now, a name you can trust, shame it's not 10 stars.”

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Posted 6 months ago

Absolutely flattered by your stellar review, Bradley! 🌟 Thanks a ton for trusting us time and again! We're bummed we can't offer you those extra stars, but we'll keep working hard to continuously earn that perfect 10 from you! Until then, happy painting, and don't hesitate to reach out if you need anything else. Cheers! 🥂

Posted 6 months ago

“The touch up paint is a 100% match for my car paint. I have in the past purchased from other companies and have been dsiapointed but not this time, I could not be happier Thank you Touch Up Paint Factory.”

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Posted 6 months ago

Thank you for your fantastic review! It's wonderful to know that we've exceeded your expectations. Your satisfaction is our priority, and we're grateful for your trust in Touch Up Paint Factory. If you have any more touch-up projects or need assistance in the future, please don't hesitate to contact us. Thank you again for choosing us, and happy driving, Andy! 🚗✨

Posted 6 months ago

“Poor colour match way off the shade . BMW MINERAL GREY . Don't waste your time or money .”

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Posted 6 months ago

Hello Will! Thank you for your feedback with our paint. We apologise if you received an incorrect match, kindly email us at info@touchuppaintfactory.co.uk to have this sorted out.

Posted 6 months ago

“Wrong customer mine was a ford Cmax”

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Posted 6 months ago

Hello Bill! If you encountered issues with your paint, kindly contact us at info@touchuppaintfactory.co.uk for prompt assistance.

Posted 6 months ago

“Excellent value, colour matching is spot on”

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Posted 6 months ago

Thank you for sharing your Touch Up Paint Factory experience, Dean! 💙

Posted 6 months ago

“First class product and service”

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Posted 6 months ago

Thank you for your kind words, Cliff! 🚗✨

Posted 6 months ago

Touch Up Paint Factory is rated 4.6 based on 3,769 reviews