Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,696 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,696 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery.”

Helpful Report

Posted 1 month ago

Hi there, Geoff, we are glad that you are happy with the delivery. While we understand your other concern. We hope we can turn things around for you. Rest assured, you have us at Touch Up Paint Factory ready to help!

Posted 1 month ago

“You were recommended by a professional dent medic. Repair carried out by him using your paint. Top job. Paint kit used was the “all in one colour touch up.”

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Posted 1 month ago

Hello Gareth! Thank you for your kind words! It’s fantastic to hear that we were recommend to you and that the result lived up to expectations. It’s lovely to hear you’re happy with the outcome. If you ever have any questions in the future, we’re just a message away. Here’s to many more perfect repairs ahead!

Posted 1 month ago

“Quick delivery and an excellent colour match for an unusual premium colour.”

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Posted 1 month ago

We’re so pleased to hear you’re happy with your purchase! A 5-star review truly means a lot to us. If there’s ever anything more we can do to make your experience even better, don’t hesitate to let us know.

Posted 1 month ago

“Quick and efficient delivery, not used it yet but colour looks ok”

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Posted 1 month ago

Hello Ray! Thanks for your review! It’s great to hear the delivery was quick and efficient — we know how important that is. As for the colour, we’re hopeful it’ll be just the right match when you give it a go. If you need any tips or advice when using it, don’t hesitate to reach out. Here’s to hoping it works wonders when you put it to use — and feel free to let us know how it goes. We’re confident it’ll be a solid choice!

Posted 1 month ago

“Delivery vey prompt. Too soon to try properly, as the weather has been cold and damp. Did try on some fascia plastic indoors and the paint does not seem to lie flat after application, using the supplied 'cotton bud' type applicators. Only tried one coat and used 'bud' as I would a brush, but a trough is visible between each 'brush' stroke. May revert to a modelers brush when I try it on the car !!”

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Posted 1 month ago

Hello Gareth! Thank you for your feedback! It’s great to hear the delivery was prompt — we know how important it is to get products quickly, especially when you're eager to get started. It sounds like the weather's been a bit of a challenge for getting the best results, which can definitely affect the outcome. Should you have troubles with the application, just know that you can reach out to us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 to help you.

Posted 1 month ago

“I have not received anything yet even though it says delivered”

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Posted 1 month ago

Hello Jayden! We're sorry to hear that your order shows as delivered but hasn’t yet reached you. We completely understand how frustrating this situation must be, and we want to assure you that we're here to help. We’ll be forwarding this to our team for immediate investigation. In the meantime, should you need further assistance, feel free to get in touch with us at info@touchuppaintfactory.co.uk or call us on +44 (0) 1295 380 495. Thank you for bringing this to our attention—we’ll do everything we can to sort this out for you as quickly as possible.

Posted 1 month ago

“Excellent colour match. Swift delivery, can’t be faulted.”

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Posted 1 month ago

Hello Dean! A perfect rating – you’ve made our day! Thank you for your kind words. We’re thrilled to know the product is working just as you’d hoped. If there's anything else we can do for you, just give us a shout! Happy driving! 🚙✨

Posted 1 month ago

“Delivery fast, color match,easy use and price cheap.”

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Posted 1 month ago

Awesome! Glad to have met your expectations with the paint, delivery and the pricing, Li! We look forward to serving you again in the future! 🚗✨

Posted 1 month ago

“The service received was prompt and the product is perfect, it was a perfect match for the paintwork on my car to enable me to touch up a few stone chips”

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Posted 1 month ago

Thank you so much for your wonderful review! We're absolutely delighted to hear you're pleased with the product. It’s customers like you who make all the hard work worth it. Cheers to many more great experiences!

Posted 1 month ago

“Very impressed order 3 lots of the paint to touch up the cars and was more than impressed with the out come will definitely recommend to friends”

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Posted 1 month ago

Thank you for the fantastic feedback, Kay! We're over the moon to know that you're happy with your purchase. Your support keeps us going, and we look forward to delivering more top-notch products in the future. Have a brilliant day!

Posted 1 month ago

“Arrived on time. The paint was an exact match and easy to apply.”

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Posted 1 month ago

Thank you for the perfect 5-star review! We’re so glad you’re happy with your purchase and service. Your kind words mean the world to us. 🚙✨

Posted 1 month ago

“Speedy delivery. Impressed with the contents, tester strip, cleaning wipe asvwellbas the touch up pen. Easy to use and perfect colour match.”

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Posted 1 month ago

Hello Martin! Thank you for the 5-star review! It’s great to know that we’ve met your expectations. We value your feedback and are thrilled to have you as a customer. 💙

Posted 1 month ago

“great quality”

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Posted 1 month ago

Hello Keith, thank you so much for your feedback! 💙

Posted 1 month ago

“Quick delivery. Exceed quality paint and aerosol power. Really good colour match for my car. Very pleased”

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Posted 1 month ago

A massive thank you for your glowing 5-star review, Mark! We’re so happy you’re pleased with your purchase, and we truly appreciate you taking the time to share your experience. 💖

Posted 1 month ago

“Ordered bmw storm bay perfect colour match thanks.”

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Posted 1 month ago

Hello Mike! We’re over the moon with your 5-star review! Thank you for your kind words and for choosing us. Happy driving! 🚗✨

Posted 1 month ago

“Brilliant touch up pen for any vehicle, worth a buy”

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Posted 1 month ago

Wow, thank you for the amazing 5-star review, Martin! We’re so pleased you’re satisfied with the paint. Your feedback means a lot to us! 🌟🎨

Posted 1 month ago

“Brilliant perfect colour match would definitely use again cheers”

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Posted 1 month ago

Thank you so much for your 5-star review! We're thrilled to hear you're happy with your purchase, and we truly appreciate your support. We look forward to serving you again soon! 🚗✨

Posted 1 month ago

“Fast delivery, perfect match and back to new! Going to repeat for my wife's car.”

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Posted 1 month ago

Hello Paul! Thank you for taking the time to leave such a glowing review! We’re thrilled to know you’re happy with your experience. We can’t wait to have the pleasure of serving you again! 🚗✨

Posted 1 month ago

“Perfect colour match with metalic finish. Easy to apply.”

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Posted 1 month ago

Thank you for the 5 stars! We’re glad our touch-up paint made your project easier and more successful. Your feedback is much appreciated, Ivor! ⭐⭐⭐⭐⭐

Posted 1 month ago

“Awesome product”

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Posted 1 month ago

Wonderful! Thank you so much for sharing your experience with us. We love hearing from happy customers like you—thank you for your 5-star review! We’re so glad our touch-up paint was just what you needed. 🚗✨

Posted 1 month ago

Touch Up Paint Factory is rated 4.6 based on 3,696 reviews