Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,701 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and speedy delivery”

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Posted 1 month ago

Hello Peter! Thank you so much for your feedback with delivery. It means the world to us to receive a 5-star review from you! 🙌⭐

Posted 1 month ago

“Great item works and looks great and very easy to use especially over touch in paint brushes”

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Posted 1 month ago

Hello Lee! Thank you ever so much for your wonderful review! We're thrilled to hear you had a great experience with us! 💙

Posted 1 month ago

“Very quick delivery and a perfect colour match great site”

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Posted 1 month ago

Hello Bob! We can't thank you enough for your glowing review! It’s customers like you that keep us going! ⭐⭐⭐⭐⭐

Posted 1 month ago

“A simple process, delivered in a reasonable timescale and exactly what I wanted.”

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Posted 1 month ago

Your feedback is priceless to us—thank you!

Posted 1 month ago

“Very happy with the results I've achieved from using the (many!) products supplied, and advice given, by TUPF.”

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Posted 1 month ago

We’re thrilled to hear you enjoyed it—thank you Steve! 🤩

Posted 1 month ago

“The match for my car was excellent, I would highly recommend to family and friends.”

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Posted 1 month ago

Your review brings us joy—thanks!

Posted 1 month ago

“At first I ordered the wrong colour paint for my red Zoe; somehow it turned up as a buff colour. I have found getting the correct code a tricky process. However, Bob at Touch up Paint Factory got on the case straight away and a few days later I have just recieved the red paint at no extra cost. Will use them again for sure.”

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Posted 1 month ago

Thank you for shining a light on our efforts to help you! Glad that your issues were resolved.

Posted 1 month ago

“The service was great and very fast. The colour was 100% but I found the tip very scratchy and difficult to get a smooth even finish on bigger scratches, and followed all the tips to try and clean and hopefully soften it with no luck”

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Posted 1 month ago

Hello Paul, thank you for sharing your thoughts! We're sorry to learn that the tip didn’t quite meet expectations. It can be rather frustrating when something just doesn’t perform as hoped. Would you be able to get in touch with us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so we can investigate what happened and provide you assistance? We'd like to assist in improving your experience.

Posted 1 month ago

“Fantastic service in matching my paint color and super quick delivery”

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Posted 1 month ago

Your feedback is invaluable to us—thank you!

Posted 1 month ago

“I've used this supplier a couple of times now and much prefer the method of application to other "brush in a bottle" brands. More control over application and little or no waste around the cap. I actully used a plastic tooth pick on very small chips, works well. Great, fast and friendly service too, I'd recommend the Touch Up Paint Factory to others.”

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Posted 1 month ago

Your review has truly made our day—thanks! Happy. driving! 🤩

Posted 1 month ago

“Excellent match, super fast service. Recommended.”

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Posted 1 month ago

We’re thankful for your kind support, Christopher! 🤩

Posted 1 month ago

“Fast delivery perfect paint match for my car plus easy application with the paint pen would use again.”

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Posted 1 month ago

Thank you for choosing us for your touch-up paint needs, David!

Posted 1 month ago

“The touch up pen arrived fairly promptly and was easy to apply. I would have been very pleased had my car not been black while the paint sent is blue! Now I need the black version to match the registration number which the Touch Up Paint Factory was given when I odered. Not very impressed so far!”

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Posted 1 month ago

Thank you so much for your feedback, Reginald. We completely understand how disappointing it must be to receive the wrong colour, especially when you’re keen to keep your vehicle looking its best. It sounds like a bit of a mix-up, and we’d love to help you get the correct black paint sorted out as quickly as possible. Could you please reach out to our customer service team at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495? They’ll be on hand to resolve this and ensure you’re all set.

Posted 1 month ago

“Spot on matching colour”

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Posted 1 month ago

Wonderful, Alan!

Posted 1 month ago

“Touch Up Paint Factory had an easy to navigate system for choosing the correct paint colour to match with the car which many other sites did not offer.”

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Posted 1 month ago

Glad to hear that you find our website easy to navigate and ease of locating your paint code via reg search. Thank you so much for taking the time to share your experience, Susan. If there's anything else that we can do to improve your experience do let us know.

Posted 1 month ago

“I bought the pen. Ideal for my application for use on my canal boat. It's painted in a car colour so when these guys popped up I tried one. Great for small localised chips and scratches. Definitely use them again to sort my car out”

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Posted 1 month ago

Thank you for your lovely comments!

Posted 1 month ago

“Very happy with my purchase of touch up pen, delivery was excellent.”

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Posted 1 month ago

We appreciate you taking the time to write this! 💙

Posted 1 month ago

“Very pleased with your product, swift delivery, acknowledged my order within a few hours and delivery dates. Very impressed thank you.”

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Posted 1 month ago

Your review truly brightens our day—thanks! 💙

Posted 1 month ago

“Paint was a perfect match. Giving vin number I guess helped. Very satisfied.”

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Posted 1 month ago

Hi Keith, thank you so much for sharing your experience. Your satisfaction drives us—thanks!

Posted 1 month ago

“Good, prompt service with comprehensive instructions and excellent colour match.”

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Posted 1 month ago

Thank you for the stellar review!

Posted 1 month ago

Touch Up Paint Factory is rated 4.6 based on 3,701 reviews