Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,968 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 23rd February 2025

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had the touch up paint that matched my bicycle. Easy to order on website and quick delivery.”

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Posted 7 months ago

Thank you for your review, Roger! We're delighted that we could assist in keeping your bicycle looking its best with our touch-up paint. If you ever need more paint or have questions about car or bike care, don't hesitate to reach out. Happy riding! 🌈🔥

Posted 7 months ago

“Delivery of paint from the pen is very poor.”

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Posted 7 months ago

Hi there, Jeffrey! We're sorry to hear about the issue with the delivery of your paint pen. That's not the smooth journey we aim for! Please get in touch with us directly at info@touchuppaintfactory.co.uk so we can sort this out for you. We're here to make sure you get the quality and service you deserve. Looking forward to making things right for you!

Posted 7 months ago

“Arrived promptly and colour matched pretty well .”

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Posted 7 months ago

Thank you for rating us a perfect ⭐⭐⭐⭐⭐, David! 🚗✨

Posted 7 months ago

“Arrived promptly looks easy to use and great colour match”

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Posted 7 months ago

Fantastic news, Alan! We're delighted your order arrived promptly and that the match was spot on. Thank you so much for the glowing 5-star rating! 🌟🌟🌟🌟🌟. 🙌

Posted 7 months ago

“Used this product before and would recommend it to anyone.”

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Posted 7 months ago

Awesome! Thank you for sharing your experience, Neil! Your recommendation means a lot to us. 💙

Posted 7 months ago

“Prompt delivery and did the job.”

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Posted 7 months ago

Glad to hear that we have met your expectations, John! Thank you for sharing your ⭐⭐⭐⭐⭐ TUPF experience.

Posted 7 months ago

“Fast service nice fan on paint sadly for me the colour match was very slightly off”

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Posted 7 months ago

Hello Paul, we are sorry if there's a hiccup with the paint match. Please get in touch with us at info@touchuppaintfactory.co.uk so we can help you find a resolution to this issue. We're here to make sure your car looks its best. Cheers!

Posted 7 months ago

“Excellent quality and perfect match”

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Posted 7 months ago

Gary, thank you for sharing your experience using TUPF! 💙

Posted 7 months ago

“Great service”

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Posted 7 months ago

Thank you for rating us a perfect 🌟🌟🌟🌟🌟, Hugh! 💙

Posted 7 months ago

“Paint is a perfect match. Very nice company to deal with. Would definitely use again!”

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Posted 7 months ago

Thank you so much for your kind words! We'll be here whenever you need us again to keep your car looking pristine. Happy driving and see you next time! 🙌

Posted 7 months ago

“Excellent service and product. First time using the company and very happy with the paint I purchased matches colour perfectly”

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Posted 7 months ago

Thank you so much for your fantastic review, Karen! We're thrilled to hear that you had an excellent first experience with us and that our paint matched your colour perfectly. If you ever need more paint or any car care tips, you know where to find us. Here's to keeping your car looking its best! Happy driving! 🚗✨

Posted 7 months ago

“Great colour match,fast delivery.not the first time I have used this company and won't be the last...thank you”

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Posted 7 months ago

Thank you so much for your wonderful review, David! We look forward to keeping your car looking sharp for many more journeys ahead. If there's anything else we can do to assist, just let us know. Happy driving!

Posted 7 months ago

“Perfect service perfect match excelent”

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Posted 7 months ago

Wonderful! Thank you for your perfect ⭐⭐⭐⭐⭐ rating, David!

Posted 7 months ago

“Took longer to arrive than expected but good match so would use again.”

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Posted 7 months ago

Thank you for your feedback, Lochie! We're pleased to hear that the wait was worthwhile and that you found a good match. We're constantly striving to earn that coveted perfect 5-star ⭐⭐⭐⭐⭐ rating. Your experience is valuable to us, so if there's anything we can do to enhance it further, please don't hesitate to let us know. We appreciate your support!💖

Posted 7 months ago

“Paint never arrived. Still trying to get refund. Overall don’t give them any of your money!”

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Posted 7 months ago

Hi there, A, we're really sorry to hear about your experience. It seems like our paint went on a bit of an unexpected journey! Please email us at info@touchuppaintfactory.co.uk and we'll make sure this gets sorted. We appreciate your patience and hope to make things right for you soon. Thanks for reaching out!

Posted 7 months ago

“Great delivery but needs two to three coats to get the co.our right”

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Posted 7 months ago

Thank you for sharing your 🌟🌟🌟🌟🌟 experience with TUPF, K! 💖

Posted 7 months ago

“Thakyou for your prompt delivery of the order. also thankyou for the advice sheet on how to go about apllication and preperation of the product which was very welcome. The colour match is perfect and cannot be located when you have looked for it a couple of day after use. So Great product.”

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Posted 7 months ago

Awesome, Peter! It's great to hear the colour match was so spot on that it's practically invisible to the naked eye. Here's to keeping your car flawless! If you ever need more tips or products, we're here to assist. Happy driving! 🚗✨

Posted 7 months ago

“Barbara was very helpful and very quickly found the info I needed. When the touchup paint arrived it was an excellent match. I have used the Touch Up Paint Factory before and will use them again.”

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Posted 7 months ago

Thank you for your fantastic ⭐⭐⭐⭐⭐ review! Here's to keeping your car looking sharp! 🚗

Posted 7 months ago

“My order arrived very quickly, on time and it was what I needed for a small touch up on my car bumper. My husband found it easy to use, and after a bit more work, the car will look fine.”

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Posted 7 months ago

Thank you so much for your lovely review, Kathy! 💓 We're delighted to hear your car will be looking good in no time! If there's anything else we can assist you with—whether it's car care tips or more products—you know where to find us.

Posted 7 months ago

“Excellent service,good match pleased with the pro”

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Posted 7 months ago

Stephen, thank you for sharing your awesome ⭐⭐⭐⭐⭐ experience. Here's to many more miles of satisfaction! 🚗✨

Posted 7 months ago

Touch Up Paint Factory is rated 4.6 based on 3,968 reviews