Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,730 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,730 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 20th December 2024

108

Anonymous

Anonymous // 01/01/2019

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“Perfect colour matching quick postage fantastic company”

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Posted 3 months ago

That’s brilliant to hear, Mark! 🌟 Glad that we are hitting all the right colours for your experience. Here’s to keeping your vehicle looking its best! Cheers! 🥂 💙

Posted 3 months ago

“Excellent product and service very good 👍”

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Posted 3 months ago

Hello Brian! 🤩 Thank you for the lovely feedback! It’s fantastic to know that both the product and service met your expectations. Here’s to more excellent experiences ahead! 💙

Posted 3 months ago

“Quick dispatch and easy to deal with from there web site.”

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Posted 3 months ago

That's wonderful feedback! It's always a pleasure when the entire process, from ordering to delivery, goes smoothly. Here’s to more hassle-free experiences in the future, Richard! 🚚 ⚡ 🤩

Posted 3 months ago

“Super résultat. La couleur est la même que l'originale”

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Posted 3 months ago

That’s fantastic to hear, Clément! It’s always a joy when the colour matches perfectly. Here’s to keeping that car looking as good as new! Cheers! 🥂 🚗✨

Posted 3 months ago

“Very good colour match & speedy delivery ' would buy again.”

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Posted 3 months ago

We’re thrilled to hear that your experience has been positive! It’s wonderful to know you’re considering purchasing from us again. If there’s anything specific you’d like to explore or if you have any questions, feel free to reach out. We’re here to help!

Posted 3 months ago

“I received my order earlier than expected.”

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Posted 3 months ago

Wonderful! Glad that you're satisfied with the speedy delivery. 🚚⚡ ⭐⭐⭐⭐⭐

Posted 3 months ago

“Great colour match. Easy to use,ideal for bigger scratches. Simple to use”

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Posted 3 months ago

Awesome, Paul! Thank you for sharing your experience in using Touch Up Paint Factory for large scratches. We appreciate the feedback and we look forward to serving you again in the future! 💙

Posted 3 months ago

“The Touch up pen paint was such a good match excellent product with prompt delivery.”

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Posted 3 months ago

Thank you for your great feedback! We’re delighted to hear that the touch-up pen was a perfect match and that you were pleased with the prompt delivery. Here's to more miles to you, Gary! 💙

Posted 3 months ago

“Bonjour, Je suis deçu par la couleur qui n'est pas tout à fait en accord avec le vélo qui pourtant vient d'être acheté A ce prix là je m'attendais à mieux Guillaume”

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Posted 3 months ago

Hello Guillaume! 👋 We’re sorry to hear that the colour doesn’t quite match your bike, especially since it’s a recent purchase. We understand your disappointment and apologise for any inconvenience this has caused. We’d be happy to help resolve this issue. Could you please contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 include additional information about the problem and add some photos so we can better understand the situation and find a satisfactory solution for you. Thank you for your understanding and patience. We’re here to ensure you get the best possible result.

Posted 3 months ago

“amazing service... rapid delivery and spot on colour match”

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Posted 3 months ago

Awesome! Thank you so much for sharing your Touch Up Paint Factory experience.

Posted 3 months ago

“Great colour match and easy to use.”

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Posted 3 months ago

Fantastic, Kevin! Thank you so much for sharing your experience and for choosing us! 💙

Posted 3 months ago

“Good colour match. A little difficult to start the paint flow when depressing the 'wick' but fine when it eventually started.”

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Posted 3 months ago

Hi there! 👋 We’re glad to hear that the colour match was spot on. We’re sorry to hear about the initial difficulty. If you have any further questions or need assistance, please feel free to reach out to us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. We’re here to help ensure everything works smoothly for you!

Posted 3 months ago

“Always use this company paint is proper colour match servceand delivery aways very quick thanks”

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Posted 3 months ago

Thank you for your continued trust and positive feedback! It’s wonderful to hear that the colour match, service, and delivery have consistently met your expectations. We’re grateful for your support and look forward to assisting you again in the future. If you ever need anything or have any questions, just let us know. Thanks again, Iain! 🚗✨💙

Posted 3 months ago

“Very good service and perfect paint match”

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Posted 3 months ago

Hello Trevor! We're delighted to hear that our paint match and service met your expectations. Wishing you many happy miles ahead!🚗✨

Posted 3 months ago

“thge paint did not flow very well was expecting more reliable product was very dissapointed”

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Posted 3 months ago

Hello Phil! 👋 Thank you for sharing your feedback. We’re sorry to hear your disappointing experience. If you’d like to discuss this further or need assistance with a resolution, please don’t hesitate to reach out to us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. We’re here to ensure you have the best possible experience with our products.📧 📞

Posted 3 months ago

“Excellent company, wouldn't use anyone else, exact match every time, highly recommended”

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Posted 3 months ago

Thank you so much for the glowing review, Joseph! We’re thrilled to hear that you consistently get an exact match and we are now your go to touch-up paint company. Your high recommendation means a lot to us. If you need any further assistance, we’re always here to help. Here’s to keeping everything looking perfectly matched and fabulous! 💖🚗✨

Posted 3 months ago

“It is really good product. I had some scratches and rust on my car quite a lot actually and only one pen was enough. It maches my car colour perfectly and delivery was fast”

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Posted 3 months ago

Thank you for the wonderful feedback, Kristina! We’re delighted to hear that the touch-up pen effectively addressed the scratches on your car. For added durability, we’d recommend treating any rust beforehand. If you have any more questions or need further assistance in the future, please don’t hesitate to get in touch. We’re here to help keep your car looking its absolute best! 🚗✨

Posted 3 months ago

“Precise colour match and beautiful finish”

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Posted 3 months ago

Hello Alf! Thank you so much for sharing your Touch Up Paint Factory 🚗✨

Posted 3 months ago

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Posted 3 months ago

Thank you so much for your excellent and perfect ⭐⭐⭐⭐⭐ rating! 💙

Posted 3 months ago

“Excellent product, service and value.”

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Posted 3 months ago

Awesome, Gareth! Thank you so much for sharing your experience with TUPF. We’re thrilled to hear you had a great experience with us! 💙 If you need anything else or have more feedback, we’re all ears.

Posted 3 months ago

Touch Up Paint Factory is rated 4.6 based on 3,730 reviews