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Touch Up Paint Factory Reviews

4.6 Rating 3,726 Reviews
88 %
of reviewers recommend Touch Up Paint Factory
4.6
Based on 3,726 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Touch Up Paint Factory Reviews

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch up paint worked, however i ordered brushes with it and the did not arrive. Quite poor service.
Helpful Report
Posted 3 months ago
Oh dear, Ian! We’re really sorry to hear that you didn’t receive the brushes with your order. We’d like to investigate this and make things right for you. Could you please contact us at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495? If you could include your order number and a brief description of the issue, we’ll ensure a speedy resolution. Thank you for your understanding, and we look forward to sorting this out!
Posted 3 months ago
The paint was spot on with the colour and was very easily to apply
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Posted 3 months ago
Thank you for taking the time to share your thoughts and experience, Barry!
Posted 2 months ago
Haven't tested the colour match yet tbh as this was a whole new bumper. Seemed close enough when sprayed on the old one but will find out once the new bumper goes on.. but colour looks great and smooth.
Touch Up Paint Factory 5 star review on 20th September 2024
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Posted 3 months ago
Thank you ever so much for your kind words, Andy!
Posted 2 months ago
Excellent service
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Posted 3 months ago
Thanks for your wonderful review! ⭐⭐⭐⭐⭐ 🙌🙌
Posted 2 months ago
Fast service across the pond but unfortunately the color match was very poor.
Helpful Report
Posted 3 months ago
Oh dear, Gary! This is certainly not the quality and service we strive to deliver at Touch Up Paint Factory. We take our 100% colour match guarantee very seriously. Thank you for bringing this to our attention. Could you please reach out to us at info@touchuppaintfactory.co.uk or give us a call at +44 (0) 1295 380 495? We’d love to resolve this for you promptly. Looking forward to making things right!
Posted 3 months ago
excellent product. Difficult to find the proper paint code but no problem with TUPF. Fast delivery,Thankyou.
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Posted 3 months ago
Your words have truly made our day—thank you! 🎨
Posted 2 months ago
Even though my car is 19 years old the paint colour matched perfectly and very pleased with the speedy delivery.
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Posted 3 months ago
It’s fantastic to hear you enjoyed your experience with the paint match! Happy touch-up painting! 🚗✨
Posted 2 months ago
Pens are good, I would like to see one with a needle tip for the more smaller chips
Helpful Report
Posted 3 months ago
Hello Brian! Thank you for sharing your experience with the pens. Your satisfaction is our top priority. About your feedback. we shall forward it to our team for future product development. Thank you.
Posted 2 months ago
Very good value for money
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Posted 3 months ago
Steven! 🤩 Thank you for sharing your feedback and for seeing the value of our product! 💗
Posted 2 months ago
Fast delivery colour match was perfect easy to use will definitely buy again
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Posted 3 months ago
We appreciate your lovely remarks, Neil! Looking forward to serving you again in the future! 💯💖
Posted 2 months ago
Touch up pen came quite quickly. Colour match was spot on.
Helpful Report
Posted 3 months ago
Hello Tony, thank you so much for sharing your experience with us. Glad that you have a positive experience so far. If there's any way that we can help improve your experience, just let us know.
Posted 2 months ago
Excellent Service and very easy to get the Paint for your Car, good choice of Touch Up Paint applications and, in my case, 'A near as dammit match' Will recommend to all.
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Posted 3 months ago
Hello Christopher! We’re chuffed to hear you were satisfied with everything! Your support means everything to us! 🚗✨
Posted 2 months ago
Prompt despatch. Paint easy to use and matches very well
Helpful Report
Posted 3 months ago
Thank you for taking the time to share your thoughts and experience, Paul!
Posted 2 months ago
Quick delivery, very pleased with product
Helpful Report
Posted 3 months ago
Your review is greatly appreciated, Helen. Thank you! ⭐⭐⭐⭐⭐
Posted 2 months ago
Order received quickly. Very good match for a 16 year old red VW camper. Blended in well. Will definitely order again.
Helpful Report
Posted 3 months ago
Hello David! Thank you for choosing TUPF and your support means everything to us—thank you! 🤩
Posted 2 months ago
On time and very easy to use
Helpful Report
Posted 3 months ago
Hi there, Paul! Thank you for sharing your TUPF experience. Glad that you have a positive experience so far. if there's anything else that we can do to improve your experience do let us know. Happy touch-up painting. 🚙✨
Posted 2 months ago
What fabulous service and also a great product!
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Posted 3 months ago
We appreciate your kind feedback, Paul! 💗
Posted 2 months ago
Good service fast delivery thank you
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Posted 3 months ago
Thank you for choosing TUPF to be a part of your touch-up painting journey in restoring your car's shine! 🚙✨
Posted 2 months ago
It took a long time for the ink to appear but then the nib is quite thick too, was hoping it would be a very fine point for a thin scratch.
Helpful Report
Posted 3 months ago
Hi there, Paul! Thank you for your feedback! It sounds like the pen didn’t quite live up to your expectations, particularly when it comes to that fine point you were hoping for. We completely understand how important precision is for detailed work. If you’d like, please contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 together with your order details, and we can explore alternatives that might better suit your needs. We’re here to help ensure you have the right tools for your touch-up paint needs—no one wants to be left in the lurch with a thick nib when they need a fine touch!
Posted 3 months ago
The weather has finally been good enough to use my touch up pen, wow! The colour match is perfect! I had lots of stonechips on the front of my car and unless you get down on your knees you can't see a single one, very impressed!
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Posted 3 months ago
Thank you for your fantastic review, Paul! Happy driving! 🚗✨
Posted 2 months ago
Touch Up Paint Factory is rated 4.6 based on 3,726 reviews