Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,785 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,785 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 20th December 2024

108

Anonymous

Anonymous // 01/01/2019

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“Perfect colour match, quick delivery. Highly recommended!”

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Posted 8 months ago

Hi there! We're thrilled that we were able to meet your expectations, from delivery to the colour match. Thank you for your recommendation of TUPF! If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!

Posted 8 months ago

“Perfect match”

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Posted 8 months ago

Hi David! Thank you for sharing your experience with the match using TUPF! Your feedback is greatly appreciated.

Posted 8 months ago

“Did what it said in the advert, very happy”

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Posted 8 months ago

Hi there! Thank you for sharing your experience using TUPF! If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!

Posted 8 months ago

“Terrible match, about 25 shades too light, appalling!”

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Posted 9 months ago

We completely understand your frustrations, Kevin. Please email us at your earliest convenience to have this sorted out. Thank you for bringing this matter to our attention.

Posted 8 months ago

“Perfect match regards the paint code. Found the spray nozzle on the paint a bit "heavy" but the lacquer was perfect.”

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Posted 9 months ago

Hello George! We're thrilled to hear that you found the perfect match and that our lacquer met your expectations. Your satisfaction is our utmost priority. Thank you for sharing your feedback regarding the spray nozzle. We value your input and will ensure it's passed along to our team for consideration. Should you have any further comments or suggestions, please don't hesitate to share them with us. We're dedicated to continuously improving our products and services to better serve you. Once again, thank you for choosing us. We eagerly anticipate the opportunity to assist you with any future touch-up needs!

Posted 8 months ago

“I have used Touch Up Paint Factory twice now for two different vehicles. Their products are fantastic and the customer service is even better. I had an issue with the paint pen, (colour came incorrect) however, they investigated and replaced very quickly. Very impressed.”

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Posted 9 months ago

Hi Glyn! Thank you for being a loyal customer, and for sharing your experience with us! We're thrilled to hear that you find our products fantastic and that you've had a positive experience with our customer service. While we strive for perfection, we understand that issues can arise, and we're delighted to hear that we were able to investigate and promptly replace the incorrect paint pen for you. Your satisfaction is our priority, and we're grateful for your understanding and support. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! 💙

Posted 8 months ago

“Good service. Product ordered was delivered on time. Did exactly as described”

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Posted 9 months ago

Hi there, Brian! Thank you for sharing your experience with us! We are looking forward to serving you again in the future!

Posted 8 months ago

“Porsche Guards Red, perfect match”

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Posted 9 months ago

Hi there, Graham! We are glad that we were able to match your Porsche Guards Red! Thank you for sharing your experience using TUPF! 💙

Posted 8 months ago

“Quick efficient service”

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Posted 9 months ago

Hi Christina! Thank you for sharing your experience with the service that you received from us, and thank you for the 5-⭐ rating!

Posted 8 months ago

“Excellent product, value and delivery.”

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Posted 9 months ago

Thank you so much for sharing your feedback, Gareth!

Posted 8 months ago

“Absolutally brilliant, I bought a can of my cars colour from somewhere else but when I sprayed it on it was a different shade. I went on the Touch up paint factory website and entered my car reg. When the paint came I was a bit apprehensive but it was perfect. Not the cheapest but you get what you pay for and it was as they say a 100% match. Won't hesitate to use again, many thanks”

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Posted 9 months ago

Thank you for your glowing ⭐⭐⭐⭐⭐ review! We're thrilled to hear that our paint was a perfect match for your car, especially after your previous experience. We understand that quality sometimes comes with a price, and we're delighted that our product lived up to your expectations. Your satisfaction is our priority, and we're grateful for your trust in us. We look forward to serving you again in the future. Many thanks for choosing Touch Up Paint Factory! 💙

Posted 8 months ago

“Turned up quickly. Haven't used it yet”

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Posted 9 months ago

Thank you immensely for sharing your experience with us! If you ever need assistance, please don't hesitate to reach out. We're here to help!

Posted 8 months ago

“Ordered touchup paint which arrived very quickly, I have not used on my vehicle yet but looks to be the right shade.”

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Posted 9 months ago

Hi there, Stephen! We're delighted that we were able to meet your expectations with our delivery service. We're eagerly anticipating the start of your touch-up project, and please remember that should you require any help or assistance, we are only a message, email, or call away!

Posted 8 months ago

“It's an actual match for the paint on my Nissan juke...so its what it says on the tin happy days 😊😊”

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Posted 9 months ago

We're absolutely thrilled to have provided you with the perfect match for your vehicle, turning you into a satisfied customer with our product! Thank you, Michael, for sharing your experience with us. Your feedback means a great deal to us.

Posted 8 months ago

“Excellent match with original car colour, does what it says on the tin.”

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Posted 9 months ago

Wonderful! Thank you for sharing your experience with the paint match and the accompanying instructions. Your feedback is greatly appreciated.

Posted 8 months ago

“Excellent service and delivery… sorted the job in no time thank you”

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Posted 9 months ago

Hello Jed! We are glad that we have met your expectations with our service and delivery. Thank you for your review!

Posted 8 months ago

“No problem ordering once you've found your cars paint code ! Helpful instructions and advice included with purchase”

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Posted 9 months ago

Hi there, Bernard! Thank you for taking the time to share your experience using TUPF and for your 5-⭐ rating!

Posted 8 months ago

“The touch up paint is great. It's that good I can't even see where the chips are. Thanks. Can recommend.”

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Posted 9 months ago

Hi there, Fred! Thank you for sharing your experience with the results of using our paint. Your recommendation means a lot to us and is greatly appreciated. Thank you for leaving us a 5-star rating!

Posted 8 months ago

“Arrived in good time. No frills basic kit and obviously cheaper than parent company "Chipex" which is why I chose it. Paint match good as expected.”

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Posted 9 months ago

Hi Clive! Thank you for sharing your experience with us! We're delighted to hear that your delivery was satisfactory and that the paint match met your expectations. While Chipex is our sister company, we are glad to provide an affordable alternative that meets your needs. Your satisfaction is our priority, and we're grateful for your support. If you have any further questions or feedback, please feel free to reach out

Posted 8 months ago

“Great delivery time not used yet but hopefully will be perfect match”

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Posted 9 months ago

Hi Michael, thank you so much for sharing your experience with delivery. We're excited for you to use our paint. Please remember that if you ever need assistance or have any questions, we're just a message, email, or phone call away to assist you.

Posted 8 months ago

Touch Up Paint Factory is rated 4.6 based on 3,785 reviews