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Touch Up Paint Factory Reviews

4.6 Rating 3,789 Reviews
88 %
of reviewers recommend Touch Up Paint Factory
4.6
Based on 3,789 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Touch Up Paint Factory Reviews

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Very good service received my order very quick
Helpful Report
Posted 10 months ago
Hi Daniel, we appreciate your feedback, and we're delighted that your order arrived promptly and that you're pleased with the service.
Posted 10 months ago
Very good spot on would definitely use again
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Posted 10 months ago
Hello there! Thank you for your review and we are glad to hear about the colour match. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to he
Posted 10 months ago
Very good product excellent colour match was perfect Would definitely recommend
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Posted 10 months ago
Hello Jerry, we're thrilled to hear that you're satisfied with the colour match! Your recommendation means a great deal to us, and we truly appreciate your support.
Posted 10 months ago
Not the easiest thing to use but sort of covered the scratches and chips
Helpful Report
Posted 10 months ago
We're sorry to hear about your experience, and we understand that you've completed the application. However, we want you to know that if you ever need assistance in the future, don't hesitate to reach out to us. Our team is always here and ready to help in any way we can. Your satisfaction is important to us, and we're committed to ensuring that you have a positive experience with our products. If there's anything else we can assist you with or if you have any questions, please feel free to contact us anytime. We're here to support you.
Posted 10 months ago
I bought the touch up paint pen for a few stone chips on my car and I have to say the product and colour match are 100% spot on and I was extremely pleased with the results and I will definitely buy from you again 🙂
Touch Up Paint Factory 5 star review on 14th March 2024
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Posted 10 months ago
Hello David, thank you for taking the time in sharing your experience with us. We are glad that you are satisfied with the overall outcome and just know we are here should you need us in the future.
Posted 10 months ago
Fast and efficient service
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Posted 10 months ago
Hello Robert, thank you for your kind words, we are glad that you are satisfied with our service.
Posted 10 months ago
Jiffy bag received with no paint, primer or application brushes and just a antistatic wipe. I have emailed so hoping for a replacement and will change review should customer service rectify.
Helpful Report
Posted 10 months ago
Hi Alex, we apologize for the experience and we appreciate you sending us an email to allow us in rectifying this situation. Our team will work on resolving this for you.
Posted 10 months ago
Really good
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Posted 10 months ago
Hello there! Thank you for taking the time in leaving your review.
Posted 10 months ago
This is my second order first order was ok my second order DHL are being absolutely useless about delivery obviously letting your company down
Helpful Report
Posted 10 months ago
Hi Christian, thank you sharing your feedback. While we're pleased to hear that your first order went smoothly, we're sorry to learn that the delivery of your second order has tainted your experience. Thank you for bringing this to our attention and we apologise for the inconvenience.
Posted 10 months ago
Good service and fast dispatch. Great to be able to select your touch up paint colour with confidence.
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Posted 10 months ago
Hey there, RM. Glad to hear that you are satisfied with the service. In addition to that, we're delighted to hear that you're able to select your touch-up paint color with confidence. With our 100% color match guarantee, you can choose with ease, knowing that we're committed to providing you with the perfect match every time. Thank you for your trust in us!
Posted 10 months ago
Received paint within a couple of didn’t use the paint for a few weeks but when I did the colour was brilliant and very easy to apply with there paint pen.
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Posted 10 months ago
Hello Steven, we are glad that you are satisfied with the paint that you received, thank you for taking the time in sharing your experience with the application.
Posted 10 months ago
Excellent match , can't praise it enough.
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Posted 10 months ago
Hello Robert, thank you for taking the time in leaving a review.
Posted 10 months ago
Excellent match with good instructions!
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Posted 10 months ago
Hello Karen, we are pleased to know that you found our instructions helpful and that you got a good match. Thank you for taking the time to leave a review.
Posted 10 months ago
Perfect match excellent quality and delivered on time as stated
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Posted 10 months ago
Hello there! We are glad to hear that the match is perfect for your vehicle, and you promptly received your order. Thank you for your review.
Posted 10 months ago
Very efficient and will definately use them again
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Posted 10 months ago
Hello Cherry, thank you for taking the time in leaving a review. We are looking forward to serving you again.
Posted 10 months ago
Excellent product and very good service from business.
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Posted 10 months ago
Hello John, thank you for taking the time in leaving a review. We are glad that our product and service is up to your satisfaction. Don't hesitate to contact us should you need help.
Posted 10 months ago
I was very sceptical about the comments on this product but when I tried it the colour match was perfect. Easy to use and a perfect colour match. Would recommend it to any one
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Posted 10 months ago
Hello Graeme, thank you for taking the time to share your experience with us. We understand that trying something new can sometimes come with a bit of skepticism, and we truly appreciate the trust you placed in us. We're thrilled to hear that our product exceeded your expectations and was able to turn your skepticism into a recommendation. Your recommendation means a lot to us, and we're grateful for your support.
Posted 10 months ago
Great product
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Posted 10 months ago
Hello Chris, Thank you for your review.
Posted 10 months ago
Perfect match thank you first class service
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Posted 10 months ago
Hello Southwart, we are delighted to hear that you found our service first class and the paint match is spot on. Providing our customers with top-notch service and products is our utmost priority, and we're delighted that we could meet your expectations. Thank you for taking the time in leaving a review.
Posted 10 months ago
The paint pen was a little on the expensive side bjut was an exact match to my car. I would erecommend them
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Posted 10 months ago
Hello Robert, thank you for taking the time in leaving your review. Your recommendation means a lot to us. We are pleased that you're satisfied with the colour match. While we understand that we are not the cheapest option in the market but we believe in the value of our service. At TUPF, we invest in cutting-edge technology, including the most advanced computer-automated paint production equipment globally. This investment ensures that we can provide the most precise colour matches possible. In fact, we stand behind our colour matching process with a 100% Colour Match Guarantee. If for any reason the colour doesn't match, we're committed to remaking it until it matches perfectly or providing a refund. We appreciate your feedback.
Posted 10 months ago
Touch Up Paint Factory is rated 4.6 based on 3,789 reviews