Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,792 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,792 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 31st January 2025

109

Anonymous

Anonymous // 01/01/2019

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“Had an annoying chip on my driver's door - paint pen arrived next day and was a perfect colour match just from the reg. number! Chip all gone, happy driver :-)”

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Posted 1 year ago

“Touch up pen received exactly as planned. A perfect match and a great applicator, very easy to use. I would recommend.”

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Posted 1 year ago

“Great service excellent paint match. ordered now for 2 cars .second order went astray but was quickly rectified will defenatly use these guys again”

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Posted 1 year ago

“ordered 31/7/2023 still have not received and tracking number with riyal mail says we will let you know when we deliver so they do not have it either contacted company 3 days ago still no response very poor service”

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Posted 1 year ago

“Excellent product an coverage couldnt be happier”

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Posted 1 year ago

“Ideal for the little marks on my car I was apprehensive about doing this but it was so easy and the match was perfect and delivered on time no problems at all”

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Posted 1 year ago

“Good service, product as described and does the job. Will use again”

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Posted 1 year ago

“Product arrived on time with all necessary information for use. Excellent service.”

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Posted 1 year ago

“Hmm write a review it's eight days since ordering and I still have not received my paint, so a review of the paint is not possible . I want my paint. Please.”

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Posted 1 year ago

“Easy to order everything was good and the touch up well I'm impressed with it can't wait to finish it”

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Posted 1 year ago

“Had a bit of correspondence via email to get the colour exactly right but that was due to the car being an old classic. Excellent service and received on time and great match!! Thank you.”

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Posted 1 year ago

“Looked forward to receiving the touch up pen, especially the idea of paint and topcoat in one product. The nib of the pen collapsed when trying to initially get the paint flowing, the amount of flow is so poor you have to dab at any spots with the nib removing as much paint as it lays down, with the mushed up nib it’s impossible to be accurate and you can’t help going over the edges where you are trying to touch up and the paint so so thin you can clearly see the primer and have no chance of a decent finish. The delivery and follow up emails were prompt, it’s a pity the product isn’t as good as the promises made in the advertising.”

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Posted 1 year ago

“Quick communication”

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Posted 1 year ago

“Terrible product, never managed to get any paint out of it.”

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Posted 1 year ago

“Very fast delivery. Great paint the perfect match for my car. Thank you very much. Highly recommend and will definitely be ordering again.”

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Posted 1 year ago

“I was initially sceptical of the claims made for the product but a touch up pen convinced me otherwise. I bought paint for my 45 year old MG. It's not in concours condition by any stretch, but the paint (Pageant Blue) isn't particularly faded (but has proved tricky to match in the past). Impressive, near invisible colour match, and great "fill". Just the job for a quick "spot" repair. I've just bought a small kit as it's an ideal first aid kit.”

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Posted 1 year ago

“Very helpful staff when ordering by phone. Good delivery time. Excellent paint and clearcoat in large cans that give an excellent spray pattern. Colour matched perfectly,in all its a pleasure to deal with people that know their business”

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Posted 1 year ago

“Having received the touch up pack, I have still to use it but looking from the contents, everything is needed to appy the paint. The delivery and instructions and service is second to none.”

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Posted 1 year ago

“Great service and very prompt delivery. Thank you”

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Posted 1 year ago

“Good product and perfect match”

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Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 3,792 reviews