Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,965 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,965 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 23rd February 2025

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service paint was a perfect match”

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Posted 7 months ago

Thank you for your awesome review! 🚗✨

Posted 7 months ago

“excellent colour match and nice to use”

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Posted 7 months ago

Thank you for your kind words, Robert! 💙

Posted 7 months ago

“Can’t get two types of means of getting order through for me. Helpful getting me to look up my codes, but can’t say inputting of the codes and colour to great. Once order got there cans were better than others”

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Posted 7 months ago

Hi Steven, thank you for your feedback regarding the ordering process, and we apologise for any inconvenience caused. This is not the experience we aim to provide. However, we're pleased that you received the assistance you needed. If you have any suggestions on how we can enhance our service or improve your experience in the future, please let us know. We value your input and will take it into consideration for our future improvements.

Posted 7 months ago

“Only just used but it was identical match to my car”

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Posted 7 months ago

Hey there, Dominic! Delighted to hear our paint matched your car's shade perfectly! Here's to many more flawless touch-ups in the future! Drive on and stay fabulous! 🚗💫

Posted 7 months ago

“Excellent colour match and everything needed in the kit to blend into original paint work, a few issues with delivery but that was the courier and as soon as they were notified it was sorted out promptly, very happy and would recommend and use again without hesitation.”

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Posted 7 months ago

Thanks a bunch for the glowing review! 🎨🚗 We're thrilled to hear our paint matched your car's original colour like a long-lost twin! 🌟 As for the delivery hiccup, we're glad it got sorted out. Thanks for recommending us! Happy driving, and remember, we're just a paint away if you need us again! 💙

Posted 7 months ago

“Very good match all good”

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Posted 7 months ago

Thank you for rating us a perfect ⭐⭐⭐⭐⭐, Alan!

Posted 7 months ago

“Amazing company, paint exactly match brought from this company a few times now, a name you can trust, shame it's not 10 stars.”

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Posted 7 months ago

Absolutely flattered by your stellar review, Bradley! 🌟 Thanks a ton for trusting us time and again! We're bummed we can't offer you those extra stars, but we'll keep working hard to continuously earn that perfect 10 from you! Until then, happy painting, and don't hesitate to reach out if you need anything else. Cheers! 🥂

Posted 7 months ago

“The touch up paint is a 100% match for my car paint. I have in the past purchased from other companies and have been dsiapointed but not this time, I could not be happier Thank you Touch Up Paint Factory.”

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Posted 7 months ago

Thank you for your fantastic review! It's wonderful to know that we've exceeded your expectations. Your satisfaction is our priority, and we're grateful for your trust in Touch Up Paint Factory. If you have any more touch-up projects or need assistance in the future, please don't hesitate to contact us. Thank you again for choosing us, and happy driving, Andy! 🚗✨

Posted 7 months ago

“Poor colour match way off the shade . BMW MINERAL GREY . Don't waste your time or money .”

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Posted 7 months ago

Hello Will! Thank you for your feedback with our paint. We apologise if you received an incorrect match, kindly email us at info@touchuppaintfactory.co.uk to have this sorted out.

Posted 7 months ago

“Wrong customer mine was a ford Cmax”

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Posted 7 months ago

Hello Bill! If you encountered issues with your paint, kindly contact us at info@touchuppaintfactory.co.uk for prompt assistance.

Posted 7 months ago

“Excellent value, colour matching is spot on”

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Posted 7 months ago

Thank you for sharing your Touch Up Paint Factory experience, Dean! 💙

Posted 7 months ago

“First class product and service”

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Posted 7 months ago

Thank you for your kind words, Cliff! 🚗✨

Posted 7 months ago

“Absolutely excellent service thd paint I ordered is an exact match Perfectly”

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Posted 7 months ago

Ensuring precise colour matching is a top priority for us, and we're delighted that it met your expectations. Thank you for choosing Touch Up Paint Factory, Graham! We look forward to serving you again! 💙

Posted 7 months ago

“After ordering my spray paint for my Hyundi i30 I was worried if the colour would match BUT it was a perfect match ( sleek silver ) and the delivery of my order was very quick I would recommend this company for any touch paint Yours billy nick”

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Posted 7 months ago

Thank you, Billy, for sharing your experience! Our team works hard to ensure accurate colour matching and fast delivery, so we're delighted it met your expectations. Your recommendation means a lot to us, and we're here to assist with any future touch-up paint needs you may have. Happy driving, and thank you for choosing us!🚗✨

Posted 7 months ago

“good match as allways”

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Posted 7 months ago

“Paint pen 🖊️ arrived as promised and is a perfect match. Ideal for annoying tiny chips os scratches. My only concern is that l hope the nib doesn’t dry out by the time I next use it.”

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Posted 7 months ago

Thank you for your review, Paul! We're glad to hear that the paint pen arrived as promised and was a perfect match for your needs. To keep the nib from drying out between uses, we recommend storing the pen upside down. This helps to maintain the quality of the paint and ensures it's ready for your next touch-up project. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future! 🚗✨

Posted 7 months ago

“Quick and efficient. Does what it says on the tin”

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Posted 7 months ago

Great! Thank you for sharing your feedback and your 5-⭐ rating! 🚗✨

Posted 7 months ago

“Colour match was spot on. Fast delivery.Plenty of application sticks supplied”

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Posted 7 months ago

Thank you for sharing your Touch Up Paint Factory experience, Nicolas! We strive to provide excellent service and products that meet your expectations. We appreciate your feedback and look forward to serving you again! 🚗✨

Posted 7 months ago

“Excellent products at excellent prices, I was really impressed with the touch up pen, the colour is a perfect match and considering the paint is chilli orange you would expect a slight shade of difference but there wasn’t any it was perfect, the site is easy to use and very fast delivery, highly recommend to all car lovers and enthusiasts.”

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Posted 7 months ago

Thank you so much for your fantastic review, Ash! Your recommendation means a lot to us, and we're here to assist fellow car lovers and enthusiasts with their touch-up needs. Happy driving, and thank you for choosing us! 🤩

Posted 7 months ago

“Very quick delivery and exactly what I ordered so will use again if required.”

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Posted 7 months ago

Thank you for your review, Jacqueline! We're glad to hear that you received your order quickly and it was exactly what you expected. If you ever need our paint again in the future, we'll be here and ready to assist you. Feel free to reach out if you have any questions or need further assistance. We look forward to serving you again! 💖

Posted 7 months ago

Touch Up Paint Factory is rated 4.6 based on 3,965 reviews