Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,701 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous colour match and so,so easy to apply.Covered a couple of chips on the drivers door edge with a couple of coats and cannot see the repairs. Extrenely pleased”

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Posted 1 month ago

We’re thrilled you loved your experience—thank you Andrew! Happy driving! 🚙✨

Posted 1 month ago

“Easy to order easy to use great product!”

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Posted 1 month ago

Wonderful! Thank you for taking the time to share your experience with us. 🚗✨

Posted 1 month ago

“Perfect colour match very pleased”

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Posted 1 month ago

Awesome, Richard! 💖

Posted 1 month ago

“Very quick turnaround from ordering to delivery.looks like a quality product for the money.Colour match is spot on when I tested it on a small inconspicuous area.Very pleased with my purchase.”

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Posted 1 month ago

Your review brings us joy—thanks Gary!

Posted 1 month ago

“Needed the right paint colour for my dad's Corsa. Easy to find and came very quickly. Great service, thanks”

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Posted 1 month ago

We’re grateful for your kind feedback—thank you Alison! Happy touch-up painting! 💗

Posted 1 month ago

“Quick delivery and perfect colour match, clear instructions. Well satisfied”

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Posted 1 month ago

Thank you for your lovely comments, James 🌈

Posted 1 month ago

“Bought two of these touch up pens one for a dark blue metallic porsche was optimistic & a black metallic audi absolutely brilliant exact colour code very easy to use would definitely recommend this product”

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Posted 1 month ago

Thank you for your thoughtful support, Brad! Glad to know that you have a satisfactory experience with Touch Up Paint Factory. 🚙✨

Posted 1 month ago

“Paint seems to be pretty accurate in colour, can’t vouch yet for durability in weathering. The paint is easy to apply with the pen applicant.”

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Posted 1 month ago

Thank you for your fantastic feedback! 🔥

Posted 1 month ago

“I ordered a paint pen and it arrived after a few days by by normal post.”

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Posted 1 month ago

Your review truly means a lot to us—thanks, James! 🚚⚡💙

Posted 1 month ago

“All in one pen may work on very small chips. It did not work on edge of my motorhome door I tried original nib and small brushes but could not get it to spread or cover.After sales very good was advised by Bob to try small pot of matched paint and applicators.Paint was a perfect match and did a lovely job .Thanks for follow up.I changed my review to 5 star”

Helpful Report

Posted 1 month ago

Hello Stephen, we are sorry to hear your experience. Would you mind sharing with us more details about this issue or contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 and we would love to provide you assistance to this issue.

Posted 1 month ago

“Good service, easy to find the paint colour I wanted”

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Posted 1 month ago

Thank you for your lovely feedback!🎨

Posted 1 month ago

“Fast delivery good colour match 👌”

Touch Up Paint Factory 5 star review on 24th October 2024

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Posted 1 month ago

Your review truly means a lot to us—thanks, Paul!🚗✨

Posted 1 month ago

“Perfect colour match and easy to use. So quick to apply. Really pleased with the result The nib didn’t last the job before going blunt but didn’t stop me.”

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Posted 1 month ago

Thank you for taking the time to share your experience with us, David! We’re pleased to know you were satisfied! However, if there's something that we can do to improve your experience, do let us know.

Posted 1 month ago

“Tri colour paint is not easy to match, and I was very pleased with the match. I was shocked when the base coat went on being a metallic purple brown colour but when the top coat was used magic and no lacquer required.”

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Posted 1 month ago

Thank you so much for your wonderful review, Alan! We're thrilled to hear that you were pleased with the outcome of the paint match o your hard to match paint. Thank you for your trust in us. 🎨💙

Posted 1 month ago

“Perfect match used several times never let me down”

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Posted 1 month ago

Thank you for making our day, Paul!

Posted 1 month ago

“Prompt delivery and helpful guidance. Very good colour match.”

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Posted 1 month ago

Thank you for your positive feedback, Michael! We’re thrilled to hear that the colour match met your expectations. If you have any questions or concerns, please don’t hesitate to reach out. We’d love to hear from you and learn how we can further enhance your experience.

Posted 1 month ago

“Excellent service - very prompt - paint colour is a perfect match on an eleven year old car.”

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Posted 1 month ago

Thank you for your positive energy in sharing your positive experience with us, Steve! Happy driving! 🚗✨

Posted 1 month ago

“Good service”

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Posted 1 month ago

Glad to have met your expectations with our paint and service, Simon! 💙

Posted 1 month ago

“This is a one time paint as once it has been used once the top igets clogged my tip actually fell out when I was using it.”

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Posted 1 month ago

Hello Christopher! We’re sorry to hear that you experienced issues with the paint. That’s certainly not the quality we aim for. If you could provide us with your order details at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495, we’d like to address this issue and find a resolution for you. Your satisfaction is important to us!

Posted 1 month ago

“Paint stick arrived in good time. I like the idea of an easy application rather than a brush.”

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Posted 1 month ago

Your feedback is invaluable—thank you, David! 🥂

Posted 1 month ago

Touch Up Paint Factory is rated 4.6 based on 3,701 reviews