Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,127 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,127 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 27th February 2025

Anonymous

Anonymous // 01/01/2019

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“Great service, good communication and very good quality tiles. I wouldn’t hesitate in recommending The Tile Experience.”

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Posted 4 years ago

“excellent service and speedy, Also a person at the end of the email address who responds very quickly to enquiries”

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Posted 4 years ago

“Tiles was exactly what I was after. The samples also delivered on the date they said they would”

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Posted 4 years ago

“Arrived quickly, on time and securely packaged”

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Posted 4 years ago

“Excellent and easy website. Quick and efficient delivery!”

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Posted 4 years ago

“Excellent service with next day delivery & very helpful, thank you”

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Posted 4 years ago

“Hav’nt used them yet, spares in case of extras needed. Next day promised and next day delivered. Cannot complain about that!!”

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Posted 4 years ago

“Excellent service, with good advice and delivery.”

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Posted 4 years ago

“The tiles were chosen to match some older ones we had, and the choice was very good. They arrived safely, we’ll packaged and on time. Good service.”

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Posted 4 years ago

“Having to argue for ten minutes with customer service to try and convince them they have made an error with my order not me is very disappointing. Having to send them evidence to prove the error from there own Web order system, and being dealt with by a person who should not be in customer service due to an arrogant, rude and obnoxious attitude does not leave me impressed....”

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Posted 4 years ago

“Great choice of tiles, rapid delivery and impressive customer service. I even got a call from them just to check that I really did want to collect (as indicated on my order) given I live some 80 or so miles away. In fact no - I didn’t! I’d changed something on my order just before confirming it and I can only think it reverted at that point to ‘collect’ without me realising, so many thanks on all levels!”

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Posted 4 years ago

“received porcelain tile adhesive but with a hole right through the plastic bag and the paper bag, the courier dropped it at my front door with the door open thus some of the adhesive spilling out onto the floor inside, my wife was'nt happy at all. I've patched the hole up in the bag with gaffer tape, just hope the adhesive does'nt go off before its time to use it.”

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Posted 4 years ago

“Wrong item delivered but replaced immediately. Fantastic customer service. Totally happy to use The Tile Experience again in the future.”

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Posted 4 years ago

“Easy ordering a sample. Fast delivery very good quality. Safly wasn't what we were looking fir in colour”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“In spite of the covid-19 lockdown the service and delivery time was business as usual i.e. excellent, the prices extremely competitive and all I needed was in stock.”

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Posted 4 years ago

“Good value price and delivery was next day - faultless experience. Would definitely use again!”

Tile Experience 5 star review on 14th January 2021

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Posted 4 years ago

“Helpful and efficient.”

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Posted 4 years ago

“Ordered a small number of tiles and half got damaged in postage. Communication was excellent and new replacement tiles arrived the next day. Great work, keep it up 👍”

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Posted 4 years ago

“Items were priced well and delivery arrived next day. Excellent”

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Posted 4 years ago

Tile Experience is rated 4.8 based on 2,127 reviews